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Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

I can not turn off my find my iphone 5 with iOS 7. I also can not find my iphone using icloud.com and most of my apps ask me to connect to icloud. It's like my phone thinks I am connected to icloud but I am not really connected. I can't force a logout of iCloud unless I can log out of find my iphone. I have literally been stuck for two days. I have regretted going to 7 ever since.


Please help!

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iPhone 5, iOS 7.0.2

Posted on Oct 10, 2013 6:53 AM

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96 replies

Jul 3, 2014 8:29 PM in response to Furiator

None of this worked for me. I think I shall change my password to "AppleSucks" because they are famous for releasing IOS updates that are riddled with bugs and issues. My local AT&T store where I bought my iPhone 5S about 8 weeks ago said to contact Apple... The only option for me is to jump in my car I supposed and drive 200 miles to an Apple store and see if a Genius can fix this.


I've spent 5 hours messing with this iPhone.... and NOTHING will allow me to turn off "find my iPhone" or even get past that point.


My first Apple computer was a LISA ($9,995) in 1983 and I've been blindly loyal ever since, wade through many of the garbage updates Apple releases that won't talk to even their own software (Final Cut Pro 2 was not compatible to even one of Apples operating systems when they came up with a new one around 2000... God this is a pain.

Jul 9, 2014 7:07 AM in response to Furiator

In case this problem has not been resolved I found one way to do a full restore with this "find my phone" issue. Go to settings > iCloud > Delete account. Yes you need to delete your account and re-activate it. Make sure everything you have on iCloud/iPhone is backed up. While this may not be the best solution, it does allow full restore.


Apple please fix this! Thanks

Aug 17, 2014 2:26 AM in response to Furiator

Nooo guys, I found an easy way. Dont restore your phone. This is so easy:

Go to Settings - icloud - account, click on your email address - at Description delete the name icloud (might ask your password) - and press done. Now you can delete find my iphone and then delete icloud. Easy as that. Hope this helps 🙂

Aug 24, 2014 5:29 AM in response to Furiator

The problem can have several reasons, the reset basically is the brute-force method. Before you go for that method, try the following:

Force your iPhone to transfer all data trough the WIFI connection instead of your provider's network.

1) enable flight mode

2) disable flight mode, when asked for SIM-pin, do not enter it

3) check if your WIFI connection works (open website or something similar)

4) disable iCloud "find my iPhone"


This approach will work in cases where the provider connection (LTE or whatever) has issues. I used this approach in a number of cases successfully already. If the phone has update-related issues, this will not work.

Sep 5, 2014 9:18 AM in response to Furiator

This thread needs a warning that putting the phone in recovery should be the very LAST RESORT. Doing this has now resulted in the phone asking me for the very thing I was trying to remove and is now stuck in the famous 'activation lock' that apple have so generously added to make sure that no one can ever use your phone; including you. It is asking for an apple id that doesn't exist anymore so I cant even login to remove it from the account (that is broken). You can't even find out what the account email was because it is censored so any steps I could have taken renewing the password are obsolete and the phone itself is about as useful as a glass hammer.

Cannot Turn Off Find My iPhone There was a problem deregistering this iPhone with iCloud. Try turning Find My iPhone off again

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