Previous 1 2 3 4 5 6 Next 89 Replies Latest reply: Nov 17, 2015 7:08 PM by jkduty Go to original post Branched to a new discussion.
  • sharonkujo Level 1 Level 1

    Works thank you

  • Aymanala Level 1 Level 1

    I guess this issue might be solved by now, but what I faced the same problem, and the solution is pretty easy, when you enter your password and you got this message, don't press "ok", just ignor it and go in the process of restoring your iphone on iTunes, that should work.


  • Aydzen Level 1 Level 1

    Awesome, it worked!!!

  • Fabio984 Level 1 Level 1

    Hi people,

    I have an iPhone with the iCloud "FIND MY IPHONE" turned ON.

    I dont know the password to turn it off, so I can´t restore.

    And the previous owner doesn´t reply me...

    This worked for you?

    The iPhone didn´t asked you the iCloud password after restore in DFU mode?


  • Lawrence Finch Level 8 Level 8
    Mac OS X

    The phone is Activation Locked. It is useless if the person who locked it doesn't release it. There is no way around Activation Lock; it is an antitheft measure designed to make stolen iPhones unusable and thus unsaleable.

  • Fabio984 Level 1 Level 1

    Lawrence finch toure right, but imagine if I use another iCloud ID to a activate the phone...on an used phone... Is there any chance of the iPhone asks me again the old id? I guess no, because we used another account on the phone. Right?

  • Lawrence Finch Level 8 Level 8
    Mac OS X

    You cannot set up or activate the phone with another Apple ID. Activation lock is managed at Apple's Activation server, not on the phone. When the phone contacts the activation server it is the server that knows the Apple ID, and it will not accept any other Apple ID.

  • Fabio984 Level 1 Level 1

    Imagine if I sell you my old iPhone. I remove the iCloud and delete everything, and I send it to you. So you set up a new account iCloud... Mine is gone (I deleted it).

    And the phone will be always using the new (yours) iCloud account, right? It I'll never ask you my account pass and Mail, right?

  • Lawrence Finch Level 8 Level 8
    Mac OS X

    Yes, that's right. But you said the previous owner did not do that. Until they do the phone cannot be activated.

  • Alksion Level 1 Level 1

    This worked for me. Thank you!

  • R.Robbo Level 1 Level 1

    What worked for me WITHOUT recovery mode:


    1. Connect iPad/iPhone to computer via USB

    2. Go fo iCloud on iDevice and turn off the toggle

    3. Enter your password but do NOT press enter

    4. Get ready to click "Restor Device" under the summary page in iTunes

    5. Hit enter on the iDevice and once the process of turning off Find my iPad, click on "Restore Device"


    I'm not sure how good your timing needs to be; but it worked first time for me.

  • Alksion Level 1 Level 1

    This is good for those who do not want a full restore. I needed to restore my phone to fix an issue but couldn't because of find my iPhone issue.


    Good to know, thanks!

  • R.Robbo Level 1 Level 1

    @Alksion, this erases the device.  You may then fully restore it through the set up process that follows.


    I gave my iPad to my wife and wanted to give it to her 'as new'.  Therefore, I didn't restore from a back up.  This process worked for me.


    The only way that you won't be able to do a full restore is if you haven't backed up your device to your computer.

  • zafrast0809 Level 1 Level 1

    Okay so I have had the same problem but my phone does not have wifi or a functional hold button. So what worked for me was to have the USB cord plugged in the iPhone but NOT the computer then I used the

    1. Accessory assistive button and clicked on device and hold it down until the power off slide button comes up.

    2. Immediately after seeing the slide off button pop up hold the home button with one hand and slide the off button with the other hand

    3. Continue to hold the home button, and while the phone is turning off plug in the USB cord to the computer.

    4. Then you Will see that your iTunes doesn't recognize the iPhone so you will be promoted to restore and your iphone should have a black screen with iTunes and the USB cord picture on it.



  • ladyluckcharm Level 1 Level 1


    Thanks for the advice about restore...

    it worked.  I have tried everything but failed.

    It really works