I cannot access my iCloud account as I have forgot the password

Hi Randers. I have a similar problem. My icloud billing account appears to be locked to an old apple id linked to an email account which no longer exists as the email company has closed down. I cannot remember the password to this old account. I have just upgraded to an iPhone 5 and restored it from a backup on itunes on my pc. the icloud account is connected to this old address but my itunes account is connected to my new address. this new address is connected to purchases, music, apps etc. Is there a way I can access my old account and change the email address to a working one when I cant remeber the password either? If not, can I delete this icloud relatipnship from my phone? I tried what you suggested above to others, but it won't allow me to change the address on line as it looks for a password which I can't remember...sorry, I hope this is not confusing! Thanks.

If the old ID ("email address") is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

This will not work if your new ID is not related to your old ID. If that's the case, you'll have to contact Apple for assistance resetting the password for the old ID by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password. Once you have the password, if you wnat you can then change the email address associated with the account to a working address as explained here: http://support.apple.com/kb/HT5621.

Randers bana yardım edin ı forgot my icloud password and ı dont open e-mail adress what ı do ?

xdee21 wrote:

Randers bana yardım edin ı forgot my icloud password and ı dont open e-mail adress what ı do ?

If you don’t know your password you can reset the password as explained here: http://support.apple.com/kb/PH2617. If you can't reset the password, you will need to contact the Apple account security team for your country and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support here: https://ssl.apple.com/emea/support/itunes/contact.html.