My MacBook suddenly started running slow

OrenZS: please start a new thread (post the link to that thread here): etiquette, this one is getting long already, you get more attention too. I am travelling for a few days, so am available only a few hours. You have softares that have to be removed.

Lex

This is the external CD/DVD dirive (if you have one). You can only see what it is when you have such a thing connected.

You probably have nothing important on your internal disk after the school "wiped it clean". If the internal disk is dead or dying you loose all that you have on it. This MBA is about 5 years old, not uncommon for the disk to be dying. If there are any files that you want saved, do that on a small external disk, or even on a USB stick.

What I wanted to know about the Applets: forget it, there probably are only the standard ones: Applets are the icons in the System Preferences; you find the System Preferences in the Applications Folder.

Post back when you have Apple looked at it.

Lex

Hi Lex,

Thanks, God! I've found this post and you!

Some helps, please?

Here comes my report.

Hardware Information:

MacBook (13-inch, Late 2009)

MacBook - model: MacBook6,1

1 2.26 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

System Software:

OS X 10.9.1 (13B42) - Uptime: 1 day 2:24:7

Disk Information:

WDC WD5000BEVT-22A0RT0 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (397.03 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Inc. Built-in iSight

HewLett Packard HP LaserJet 3200

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link

Launch Agents:

[System] net.culater.SIMBL.Agent.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.google.Chrome.framework.plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link

[not loaded] com.nchsoftware.reflect.agent.plist 3rd-Party support link

[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link

User Login Items:

EvernoteHelper

Line

Caffeine

Line

QQ

Dropbox

Google Drive

Internet Plug-ins:

MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link

nplastpass: Version: 1.75.9 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link

OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

AdobePDFViewerNPAPI: Version: 10.1.5 3rd-Party support link

FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 10.1.5 3rd-Party support link

JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

User Internet Plug-ins:

iGetterBundle: Version: 2.7.5 3rd-Party support link

CitrixOnlineWebDeploymentPlugin: Version: 1.0 3rd-Party support link

txftn: Version: 1.0.0.3 3rd-Party support link

QQMail: Version: 1.0.0.4 3rd-Party support link

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Bad Fonts:

None

Old Applications:

None

Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Time Machine not configured!

Top Processes by CPU:

5% WindowServer

2% Finder

1% EtreCheck

1% Locum

0% mds_stores

Top Processes by Memory:

53 MB Finder

33 MB Google Chrome

20 MB mds_stores

20 MB mds

20 MB WindowServer

Virtual Memory Information:

2.34 GB Free RAM

261 MB Active RAM

202 MB Inactive RAM

678 MB Wired RAM

3.45 GB Page-ins

434 MB Page-outs

Hi ianna,

You have more than enough Ram and more than enough space on the disk.

1. as John has already said: indeed, the first you have to do is getting rid of the crapware MacKeeper and CleanMyMac: there is an uninstaller on the Mackeeper site (zeobit.com), and when you start CleanMyMac, there is an uninstaller in the main menu. See also John's post.This is very important.

After that restart the Macbook and empty the TrashBin.

2. in SystemPreferences, Users&Groups, LoginItems:

remove all entries (this just stops them always running after startup, it does not uninstall them), use the minus sign underneath.

Then restart the Macbook.

3. I advise to uninstall Cafeine, does not do anything for you; use the settings in Mavericks.

4. I strongly advise to uninstall Elmedia Player: read here how to do it:

http://wiki.eltima.com/user-guides/elmedia-player/uninstall.html

When you can not do with the Apple applications, download and install the best (and free) player: VLC; do that later after the clean up.

5. I am not familiar with QQ, but I think that Apple Messages is good enough, thus I propose to use that and uninstall QQ.

6. Go to MacintoshHD / Library / ApplicationSupport / delete the Simble folder with everything in it. (it is installed with another third party app, when necessary it can easliy be reinstalled.).

7. Now the rest of the cleaning:

Go to MacintoshHD /Library/LaunchAgents/ delete the file with "culator.SIMBL" in the name.

Go to MacintoshHD /Library/InternetPlugins/ delete the two AdobePDFViewer plugins (they are not needed for anything) and delete the JavaAppletPlugin (Java is not installed, this is a leftover form earlier installations) and delete the nlastpass file (if it is still there after the uninstalls in point 1).

8. Go to your Homefolder /Library/InternetPlugins/ delete the iGetterBundle ! If you have that downloader still on the Macbook, uninstall it. and you may also delete the QQmail file and the txtfn file.

9. restart the computer, empty the TrashBin

10. Check if you have the latest versions of Dropbox and GoogleDrive:, then put them in SystemPreferences/Users&Groups/LoginItems again.

11. post a new etrecheck list

Lex

Thanks so much for John and Lex's prompt replies!! Appreciated. 🙂 Happy to know my Macbook can be cured!

Was trying to follow John's instructions to remove the craps but failed locating them in Applications. I remembered I removed them long ago by dragging them to the trash. Any idea why they became ghost files? How am I going to find them?

John,

According to this article http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2, I should download and reinstall CleanMyMac and then to uninstall it completely again?

And so does MacKeeper?

inanna hunter wrote:

John,

According to this article http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2, I should download and reinstall CleanMyMac and then to uninstall it completely again?

You can do that, but as I wrote MacPaw's instructions do not remove it completely. It's junk. They will not care if it ruins your Mac, and their End User License Agreement - which you agreed to by installing it - completely absolves them of any responsibility should that occur as a result of using it.

All those companies want is your money. Once they get it, their mission is complete, and you aren't even entitled to a refund if you paid for it. You agreed to that too.

All I can suggest is what I would do if I were in your situation, which would be to completely erase your Mac and reconfigure it due to the unknown effects of having garbage products installed. However, that is a personal decision only you can make.

Thanks, guys!

Well, as it sounds a bit strange to me, so I didn't choose to reinstall it to remove it.

Here is the report again after a whole day cleaning!

Please have a look and tell me my nightmare is over.

Hardware Information:

MacBook (13-inch, Late 2009)

MacBook - model: MacBook6,1

1 2.26 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:3:55

Disk Information:

WDC WD5000BEVT-22A0RT0 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (422.93 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Inc. Built-in iSight

HewLett Packard HP LaserJet 3200

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

Launch Agents:

User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.nchsoftware.reflect.agent.plist 3rd-Party support link

User Login Items:

None

Internet Plug-ins:

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9

OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0 3rd-Party support link

3rd Party Preference Panes:

None

Bad Fonts:

None

Old Applications:

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft 資料庫公用程式: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

EasyFind: Version: 4.9 - SDK 10.5 3rd-Party support link

Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Time Machine not configured!

Top Processes by CPU:

24% Locum

23% soagent

12% findNames

11% sharingd

4% WindowServer

Top Processes by Memory:

123 MB com.apple.IconServicesAgent

122 MB findNames

49 MB Finder

41 MB mds_stores

29 MB Dock

Virtual Memory Information:

2.28 GB Free RAM

835 MB Active RAM

289 MB Inactive RAM

381 MB Wired RAM

223 MB Page-ins

0 B Page-outs

Lex

I am hoping you can help diagnose my issue of a slow mac as well...here's my report:

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

System Software:

OS X 10.9.1 (13B42) - Uptime: 37 days 11:14:15

Disk Information:

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (419.11 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[invalid] com.oracle.java.Helper-Tool.plist

Launch Agents:

[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link

[System] com.citrix.ReceiverHelper.plist 3rd-Party support link

[System] com.citrix.ServiceRecords.plist 3rd-Party support link

[invalid] com.oracle.java.Java-Updater.plist

User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

User Login Items:

uTorrent

iTunesHelper

AdobeResourceSynchronizer

Microsoft Database Daemon

Firefox

Dropbox

Google Drive

Internet Plug-ins:

WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link

CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

User Internet Plug-ins:

Google Earth Web Plug-in: Version: Unknown

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Bad Fonts:

None

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Setup Assistant: Version: 14.2.0 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Wondershare Video Converter Ultimate: Version: 1.5.4 - SDK 10.5 3rd-Party support link

Family Law Software: Version: 0.2.14 - SDK 10.5 3rd-Party support link

Time Machine:

Time Machine not configured!

Top Processes by CPU:

4% Microsoft Outlook

3% WindowServer

2% mdworker32

2% mds_stores

1% EtreCheck

Top Processes by Memory:

983 MB firefox

86 MB Finder

82 MB mds_stores

57 MB Microsoft Outlook

41 MB WindowServer

Virtual Memory Information:

43 MB Free RAM

1.11 GB Active RAM

1.10 GB Inactive RAM

742 MB Wired RAM

20.91 GB Page-ins

3.12 GB Page-outs

Please post this in a new thread, and post the link here, so that we find you quickly. This thread is too long already, and it is a bit against etiqette (mmm).

In the meantime I will have a look at it.

Lex

It now sounds somewhat personal 🙂 You do not have to get CMM 2 (pay attention the new updated version appeared ages ago). If you want to continue this kind of communication, let`s do it via email, since forum has another goal.

Hi Lex,

This is my etrecheck report...please help!!

Hardware Information:

MacBook Pro (13-inch, Mid 2009)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

System Software:

Mac OS X 10.6.8 (10K549) - Uptime: 30 days 8:38:53

Disk Information:

TOSHIBA MK3255GSXF disk0 : (232.89 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) / [Startup]: 232.57 GB (79.54 GB free)

MATSHITADVD-R UJ-868

USB Information:

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Built-in iSight

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Configuration files:

/etc/hosts - Count: 56

Kernel Extensions:

at.obdev.nke.LittleSnitch (2.2.05)

Problem System Launch Daemons:

[System] com.seagate.TBDecorator.plist 3rd-Party support link

[System] org.samba.winbindd.plist 3rd-Party support link

Launch Daemons:

[System] at.obdev.littlesnitchd.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.autodesk.backburner_manager.plist 3rd-Party support link

[System] com.autodesk.backburner_server.plist 3rd-Party support link

[System] com.autodesk.backburner_start.plist 3rd-Party support link

[System] com.leapfrog.connect.shell.plist 3rd-Party support link

[System] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist 3rd-Party support link

Launch Agents:

[System] at.obdev.LittleSnitchNetworkMonitor.plist 3rd-Party support link

[System] at.obdev.LittleSnitchUIAgent.plist 3rd-Party support link

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.akamai.client.plist 3rd-Party support link

[not loaded] com.BlueStacks.AppPlayer.LogRotator.plist 3rd-Party support link

[not loaded] com.BlueStacks.AppPlayer.Service.plist 3rd-Party support link

[not loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist 3rd-Party support link

[not loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist 3rd-Party support link

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link

[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link

User Login Items:

uHD-Agent

iTunesHelper

Monitor

Remote Mouse

Skype

Android File Transfer Agent

Internet Plug-ins:

JavaPlugin2_NPAPI: Version: 13.4.0

Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link

OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link

RealPlayer Plugin: Version: (null) 3rd-Party support link

Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 11.0.1.152 3rd-Party support link

DivXBrowserPlugin: Version: 2.0 3rd-Party support link

QuickTime Plugin: Version: 7.6.6

Flash Player: Version: 11.0.1.152 Outdated! Update

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 9.3.2 3rd-Party support link

DirectorShockwave: Version: 11.6.4r634 3rd-Party support link

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.2

User Internet Plug-ins:

BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 3rd-Party support link

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Growl 3rd-Party support link

Old Applications:

None

Time Machine:

Time Machine information requires OS X 10.7 "Lion" or later.

Top Processes by CPU:

12% Google Chrome

5% WindowServer

2% EtreCheck

1% hidd

0% mds

Top Processes by Memory:

143 MB Google Chrome

94 MB Google Chrome Helper

66 MB mds

49 MB Finder

37 MB WindowServer

Virtual Memory Information:

1.78 GB Free RAM

711 MB Active RAM

872 MB Inactive RAM

435 MB Wired RAM

11 Page-ins

8.17 GB Page-outs

MMM, work to do.

You have enough Ram and enough diskspace.

Your system is cripled by some softwares installed that are absolutely counterproductive and cripling your system:

1. MacKeeper has to go, one of the worst crapwares. Go to www.zeobit.com and find the MacKeeper Uninstaller there. Use it. We deal with leftovers later.

2. CleanMyMac, the same, start CleanMyMac, then in the left panel you see Uninstall. Do that. There will be leftovers, but we will take care of that after this.

3. LittleSnitch, same, Uninstall it also: click the LitlleSnitch installer file, click it, and there is a uninstall visible. Use it. We will deal with leftovers later.

After this do a restart, after the restart empty the Trash bin.

Most of your problems should be less now.

Then produce a new Etrecheck list and we will remove the leftovers and then also change a few things to make your computer run better.

Lex

EDIT1: You must also uninstall Akamai: a well known cripler also.

EDIT2: if you do not have the LittleSnitch installer file anymore, you can download it with this:

http://www.obdev.at/products/littlesnitch/download.html

hey Lex,

I've tried all of them options but I cannot find anything on cleanmymac or akamai. I did another etrecheck, please take a look and see if anythings changed. Thanks

Hardware Information:

MacBook Pro (13-inch, Mid 2009)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:7:14

Disk Information:

TOSHIBA MK3255GSXF disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.2 GB (102.2 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-868

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Configuration files:

/etc/hosts - Count: 56

Launch Daemons:

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.autodesk.backburner_manager.plist 3rd-Party support link

[System] com.autodesk.backburner_server.plist 3rd-Party support link

[System] com.autodesk.backburner_start.plist 3rd-Party support link

[System] com.leapfrog.connect.shell.plist 3rd-Party support link

Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.akamai.client.plist 3rd-Party support link

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link

User Login Items:

uHD-Agent

iTunesHelper

Monitor

Remote Mouse

Skype

Android File Transfer Agent

SpeechSynthesisServer

Internet Plug-ins:

DirectorShockwave: Version: 11.6.4r634 3rd-Party support link

Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link

Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 11.0.1.152 3rd-Party support link

DivXBrowserPlugin: Version: 2.0 3rd-Party support link

Flash Player: Version: 11.0.1.152 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 9.3.2 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

BlueStacks Install Detector: Version: Unknown

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Growl 3rd-Party support link

Old Applications:

dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link

/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

ClamXav: Version: 2.3.6 - SDK 10.5 3rd-Party support link

dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

Time Machine:

Time Machine not configured!

Top Processes by CPU:

13% WindowServer

9% Google Chrome

7% Desktop Aquarium free

2% mds_stores

1% EtreCheck

Top Processes by Memory:

549 MB com.apple.SpeechRecognitionCore.speechrecognitiond

115 MB Google Chrome

106 MB com.apple.IconServicesAgent

76 MB mds_stores

49 MB Finder

Virtual Memory Information:

1.12 GB Free RAM

1.56 GB Active RAM

625 MB Inactive RAM

468 MB Wired RAM

372 MB Page-ins

0 B Page-outs

sorry ignore my last post!!! this is my new etrecheck

Hardware Information:

MacBook Pro (13-inch, Mid 2009)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:15:35

Disk Information:

TOSHIBA MK3255GSXF disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.2 GB (102.13 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-868

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Configuration files:

/etc/hosts - Count: 56

Launch Daemons:

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.autodesk.backburner_manager.plist 3rd-Party support link

[System] com.autodesk.backburner_server.plist 3rd-Party support link

[System] com.autodesk.backburner_start.plist 3rd-Party support link

[System] com.leapfrog.connect.shell.plist 3rd-Party support link

Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

User Login Items:

uHD-Agent

iTunesHelper

Monitor

Remote Mouse

Skype

Android File Transfer Agent

SpeechSynthesisServer

Internet Plug-ins:

DirectorShockwave: Version: 11.6.4r634 3rd-Party support link

Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link

Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 11.0.1.152 3rd-Party support link

DivXBrowserPlugin: Version: 2.0 3rd-Party support link

Flash Player: Version: 11.0.1.152 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 9.3.2 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

BlueStacks Install Detector: Version: Unknown

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Growl 3rd-Party support link

Old Applications:

dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link

/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

ClamXav: Version: 2.3.6 - SDK 10.5 3rd-Party support link

dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

Time Machine:

Time Machine not configured!

Top Processes by CPU:

18% WindowServer

15% Google Chrome

9% Desktop Aquarium free

3% hidd

2% EtreCheck

Top Processes by Memory:

549 MB com.apple.SpeechRecognitionCore.speechrecognitiond

131 MB Google Chrome

119 MB com.apple.IconServicesAgent

53 MB Finder

45 MB mds_stores

Virtual Memory Information:

840 MB Free RAM

1.60 GB Active RAM

819 MB Inactive RAM

538 MB Wired RAM

404 MB Page-ins

0 B Page-outs