yes i ran the dvd before i sent it in, they had me do
it over the phone.
But, I can't get you to answer, even in the other thread...did you do an extended looping test????
The short test is almost bogus. You need an extended test. Even a repeat. Then you need to remove components, as mentioned in the other thread, one at a time, and run the test again---extended.
You have got to keep milking with the test. This can take days. Typically, you do it overnight.