Randomly Turns Off

My Macbook just randomly turns off sometimes without me doing anything. Then I'll try and boot it back up and it takes me pressing the button about 3 times for it to finally actually boot up. I have it connected to my power supply the whole time, so I'm positive that it's not a power issue. Any advice?

Macbook, Mac OS X (10.4.6)

Posted on Jul 1, 2006 10:21 PM

Reply
622 replies

Jul 22, 2006 12:43 PM in response to MacbookBri

Do you know a site where I can go to and send my
MacBook in and they will fix it and mail it back, I
live too far to drive to the nearest Apple store


Go here and type your zip code in. Contact the closest one to you, call them and see if you can send it to them.

http://www.applespecialist.com/asmc_DB/index.php

=======================

Color me confused.


Machine Name: MacBook
Machine Model: MacBook1,1
CPU Type: Intel Core Duo
Number Of Cores: 2
CPU Speed: 2 GHz
L2 Cache (shared): 2 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MB11.005F.B00

> Serial Number: 4H6199N2U...
SMC Version: 1.4f8
Sudden Motion Sensor:
State: Enabled
How can this be??? Week 61??? HUH????


You are week 19. It's the number after the 6. I have week 20 and have not had a shutdown yet, so I don't think it matters what week it was built. I did have the vertical colored line, but I believe that was related to the 10.4.7 update.

- Bmer
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Jul 22, 2006 12:58 PM in response to odot

I have one week 20 Macbook ,after 10.4.7 update i
started to shutdown (error 82), frequently, After
some days i installed 10.4.7 intel combo (133 mb) and
it has not crashed since, thats more than one week
ago. ?!?


I just tried installing the Mac OS X Update 10.4.7 Combo Intel as you said, but unfortunately this had no effect.

It is available here for anyone else that wants to give it a try:
http://www.apple.com/support/downloads/macosxupdate1047combointel.html

MacBook Black 1GB RAM Mac OS X (10.4.7)

Jul 22, 2006 2:50 PM in response to El Presidente

Well I am sad to say that I just had my second random turn off. The bad thing about this one was that the only program that i was running was finder. The shutdown actually happened when i wasn't actively using my macbook. I was playing my xbox and went to look something up on my macbook. I thought that my computer was in sleep mode but alas it had shut it's self down. I called apple care and they had me go through an extensive hardware test which didn't come up with anything. On a good note both times that I called apple care they have been pretty fast and nice. Ciao

Jul 22, 2006 3:34 PM in response to El Presidente

Yeah, actually you're totally right. I don't think I've been happier with any compter purchase ever as I was when I got this thing.


.....for two months.


It's very strange how the problem seems to set in. It's almost as if the heat problem cooks something somehwere and then once it goes you're done.

Had a crash about an hour ago. Playing YouTube stuff. Balls.

Jul 22, 2006 4:18 PM in response to theodd

Yeah, actually you're totally right. I don't think
I've been happier with any compter purchase ever as I
was when I got this thing.


.....for two months.


I think this pretty much sums up how must of us here feel. Now it has become the worst computer purchase for me:-(


It's very strange how the problem seems to set in.
It's almost as if the heat problem cooks something
somehwere and then once it goes you're done.


That is my hunch also. And judging from the fact that Apple does not appear to have recognized or done something about the issue (if they have they have kept silent about it) guess what's going to happen 2 months from now to the MacBooks that have been "fixed" with logic board replacements

Jul 22, 2006 6:09 PM in response to BangBangBlah

OK- count me in.

I was watching a view on youtube last night with some friends- turned off.

This morning I was watching another video- same thing.

This afternoon I was playing a flash game- same thing.

Tonight I was sending an email- same thing.

Tonight I was IMing a friend and writing some PHP- same thing- off.

I'm thinking it's a heat issue- 'cause when it turns off it won't turn back on for a few minutes while it cools down. It seems to be when I'm doing processor intensive tasks.

This is the worst apple product I've ever used. I've had an iBook G3, PowerBook G4 15", iMac G5, and Mac mini- not one of them have had a problem. I've already had my logic board replaced (and by the looks of the repair report that came back with my computer it was done 3 times- apple had my macbook for 2.5 weeks).

What are my options? Refund? Replacement? Send it in again and wait ages to get it fixed? I'm very frustrated because I was planning on this being my only machine, but I need it to make a living. URG!!

Jul 22, 2006 6:08 PM in response to BangBangBlah

I guess it's a construction error and will happen sooner or later to most of the macbooks. I just hope Apple/Asus did locate the error!

To those who didn't have the error yet: just pray that it won't happen. My week 21 MacBook didn't have a glitch until 2 days ago (apart from the famos mooing which didn't bother me at all)! Now it's getting worse every cold boot. I guess at this rate, my MacBook won't be usable anymore by Monday or Tuesday.

Apple or Asus are in big trouble about this I think, 'cause there will be thousends of MacBooks they will have to repair/replace.

Jul 22, 2006 6:51 PM in response to BangBangBlah

My MacBook started shutting off a couple of weeks ago.. I dismissed it at first but it started doing it more and more frequently.

I brought it into the Apple store and told the Genius what was going on... I referenced this thread.. He was curious what y'all had figured out about the issue and if there had been any resolutions... I let him know that replacing the machine was the only resolution that had been found.

So, I'm writing you guys on a brand new MacBook with my old hard drive swapped into it (by request).. it's a week 22 (which I found odd) but it's definitely brand new. It's idling around 50 degrees and I couldn't get it past 74 with yes > /dev/null.. oh.. and NO DEAD PIXELS AND NO FREAKING MOO!

we'll see if this lasts. I'll keep you updated.

Jul 22, 2006 8:15 PM in response to Christian Kraft

Heck, the support person I talked to even tried to
convince me that it is normal for these new Mac's to
shut-off from time to time but its all worth it
because Apple's are so much better than normal PC's.


You've gotta be kidding. lol.

I just saw one of the mac ads, where they say explicitly that "they don't crash" I wanted to knock the TV off the stand. My mac is sitting in some truck at DHL enroute to Apple to fix it for consistently CRASHING. ugh.

Nick

Jul 22, 2006 8:25 PM in response to theodd

It's very strange how the problem seems to set in.
It's almost as if the heat problem cooks something
somehwere and then once it goes you're done.


This is why I hope that it was a bad batch of boards or whatever and not a common defect, because otherwise the "repaired" unit could break again if it uses the same defective parts. Although I have another macbook which has had no issues whatsoever so far, so I just hope there was a huge, faulty shipment of boards or whatever and that the new parts are good to go.

edit: I just noticed victor said roughly the same thing.

Nick

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