Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod Classic will not charge from wall outlet

My iPod Classic 80G will charge from my computers and my iHome dock, but not from the wall outlet. The cord, outlet, and adapter all work. We know the regular adapter works, it's an Apple universal USB to wall adapter that charges our iPad. We tried other cords (have two), other outlets, and even my kindle 2-prong adapter. Nothing worked. Suggestions?

iPod classic

Posted on Oct 12, 2013 5:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2017 8:26 AM

Ok so the iPod classics had a cord that worked for it and unfortunately you need one of the original cables that the iPod comes with from time to time it's healthy to do a hard reset just to keep it in working order. You'll notice some of the newer cables for the iPad won't work for classics. So try an older cable, then I'D try replacin the port for the classic. Like a Gameboy it tends to get dirt in it and it messes up the charging process

26 replies
Question marked as Top-ranking reply

Jan 6, 2017 8:26 AM in response to Anhaja

Ok so the iPod classics had a cord that worked for it and unfortunately you need one of the original cables that the iPod comes with from time to time it's healthy to do a hard reset just to keep it in working order. You'll notice some of the newer cables for the iPad won't work for classics. So try an older cable, then I'D try replacin the port for the classic. Like a Gameboy it tends to get dirt in it and it messes up the charging process

Apr 8, 2014 9:43 PM in response to Anhaja

I have the same problem. Tried charging it with all the apple chargers I could lay my hands on, but the iPod would only charge with the computer. I purchased a new apple charger. Still didn't work. I rang up apple and booked to see a technician, which I did this morning. I took in all my USB cables and chargers including the new one. The tech tried it with all the cables and chargers. Still didn't work. Another new one was taken from stock to try. Still didn't work. Would charge with their computer, also. Finally we found a charger that it did work with. An old one which they have had in the shop for years! Since my iPod Classic, which was purchased back in March 2008, all of the internal workings of later adapters, not iPods have been changed. Consequently, none will work with the old 6th generation IPod Classic, which is now considered Vintage. I suspect this is the issue with all older iPod Classics purchased around the world.


Not to be outdone, I went to a Hifi store to try a couple of other brands of adapters, such as Belekin, before purchasing one. Still no success. The old vintage just won't work with modern adapters, so charging via the computer is the only way to do it. Frustrating, but at least the ipod classic is not at fault, and is still in perfect working order :-)

Feb 21, 2015 3:56 AM in response to Guigs256

i could only charge my iPod Classic 120 with my mbpro

but not my IPAD USB power supply (familiar 2 inch square , "10w USB Power Adaptor")

i tried resetting the ipod several times but this did not help.

seems its a problem between the classic and the apple charger

check out this thread for a SOLUTION that worked immediately for me

i tried a small 1 inch cube 5w usb charger from apple and my classic began charging IMMEDIATELY

complete with the charging animation display

Hope this works for you, though its obviously an embarassing apple kludge


my ipod classic does not SEEM to charge using my APPLE charger but my SHUFFLE does????

quote from the other discussion


I did in fact have an online chat with an Apple rep.... who advised me that the 12w usb charger is NOT compatible with the ipod Classic but is ok for my ipod Shuffle. I would need the 5w usb charger for my Classic. So i have purchased the 5w charger and indeed it does work fine on the Classic. so i will be returning my 12w charger to the Apple store when next in the locality......

I really think Apple need to make this MUCH clearer on the advertising!!!!!!


12w could be a mistake, my problematic apple charger is clearly labled 10w

Oct 15, 2013 7:56 AM in response to Anhaja

Hello there, Anhaja.


First off, great job in your isolating steps performed already. One step that wasn't mentioned is found in the following Knowledge Base article:


How to reset iPod

http://support.apple.com/kb/HT1320


For your particular model:

How to reset an iPod with a Click Wheel

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Jan 28, 2015 3:39 AM in response to Guigs256

There are specific "pins" on the dock connector that are for charging (versus data transfer). If your iPod did not charge at all, I would suspect a hardware problem, but since it does charge (on the computer), the cause may be software-related on the iPod, especially since it makes a difference between iTunes running and not running. When iTunes is running, the iPod is on a specific "state," which is different from when iTunes is not running (or it is connected to a USB power adapter).


If you have not already, you may want to try doing a Restore on the iPod using iTunes.


Restoring iPod to factory settings - Apple Support


This will erase the iPod, reinstall its software, and set it to default settings. If you already tried this, or it does not help, please post back for other considerations.

Mar 31, 2016 11:32 AM in response to Ziatron

After exhaustive testing here's what I have determined. Some iPod Classics will not charge when using a high powered charger, (2 amps).


Using a charger that is rated at about 1 Amp I'm able to charge just fine. I have verified this with about 5 chargers. Both automotive type, and wall type


This can be fixed with a firmware update from Apple. Please send feedback to the link below.


http://www.apple.com/feedback/ipod.html

May 7, 2016 4:40 PM in response to jfman

Try doing a Restore on the iPod, if you have not already. You said you "tried resetting the unit," but a Reset is not a Restore. A Restore erases the iPod, reinstalls its software, and sets it to default settings.


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


If that does not help, use your computer's USB port to charge it.

Jan 8, 2014 10:57 PM in response to pedro d

I have the same problem as Anhaja above.


I have tried resetting it numerous times and even reset the whole ipod and loaded everything back onto it.


It only charges through my computer


I plug it in to the charger (wall socket), the display screen lights, but doesn't charge.

I've tried multiple cords and sockets, nothing works for the ipod, but all work for my ipad

Suggestions?

Apr 9, 2014 2:13 AM in response to Essdeen

Not true. My ancient 2004 4th gen iPod works with the latest Apple USB power adapters (I've tried it with the small 5W "cube" and the bigger one that comes with an iPad). A 5th gen iPod "video" also works with the latest Apple USB power adapters. A 6th gen iPod from 2008 is hardly "vintage." 🙂


NOTE: If you go all the way back the 3rd gen iPod from 2003, they do not work with USB power adapter, because those iPods required a FireWire connection to charge.

Feb 4, 2016 10:10 AM in response to Anhaja

I have an 80GB Classic as well. I had the old 10w larger wall charger that came with the TV cable where you can play movies via a TV, and it always worked to charge by iPod. Last year I noticed that this did not work anymore, and that it would only charge via USB port on my PC. I also tried the 5w charger, because my wife has one that came with her Nano. That works fine. Somewhere between when I purchased the iPod and today, the Classic no longer works with the charger I had. I can find no other explanation than Apple must have changed the software, because my hardware works fine and it hasn't changed since I bought the iPod. I can charge my phone and other USB devices using the older Apple adapter I have, so I know it works.


I am a little annoyed I have to buy another charger when there is nothing I did or changed to make the iPod not charge anymore. I'll spend the money because it's not worth getting another iPod when the one I have works perfectly fine except for this glitch.


I wish Apple would correct this. There is no reason the newer chargers should not work with the USB cable if the power is regulated properly by the device. All USB chargeable devices should be compatible with all USB adapters and ports that are out there. That is what makes USB so convenient.

This is the kind of thing that is why I use Android devices for phones/tablets.

iPod Classic will not charge from wall outlet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.