iPhone does not appear in list of devices in iTunes in the cloud
my iPhone does not appear in the list of devices
Apple Event: May 7th at 7 am PT
my iPhone does not appear in the list of devices
Hi, cdv2007.
Here are some helpful troubleshooting steps I would recommend going through when your device is not recognized on a Mac.
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
- Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
- Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.- Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
- Disconnect other USB devices and connect your device directly to a USB port on your Mac.
- Restart your Mac.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
If you are experiencing the issue on Mac OS X 10.6, try the steps in the article below.
Mac OS X v10.6: iOS device not recognized in iTunes after restart
http://support.apple.com/kb/TS3540
Cheers,
Jason H.
iPhone does not appear in list of devices in iTunes in the cloud