Music on iPhone keeps pausing by itself

Any problems with the headphones always check that the headphone Jack sits flush with the phone. My music on Spotify kept pausing but I noticed the Headphone Jack was not flush with the bottom of the phone so the phone thinks I keep removing the headphones while walking around, which is why it was pausing and restarting every now and again.

A careful (very careful!) dig around with a small paperclip/needle in the whole where the headphones connect and you will find that a load of fluff has built up over time and upon removing allows the headphone jack to sit flush with the phone. No more random pausing!!!

How do I see the diagnostic log? I’m sure I have some apps that are obsolete in ios11, I’ve already deleted 2 that are. But I’m sure I have more. I could just go around to every app but that takes too long

After much effort, looks like I found the culprits!!!

Looking at the diagnostic log, everytime the music player pauses by itself is when one of the background processes for 2 apps also seems to be crashing. Looks more than a coincidence.

The two apps are:

1. GV Phone by Mo+

2. GV Phone Plus by Mo+

The two processes in question are:

1. com.moplus.monkey

2. com.moplus.monkey.gv

I found this out through the diagnostic log. I am not a techie, but seems to be correct.

Don't know why this happens, but I have uninstalled both and now no more pausing!!!

I have emailed the developer with this issue, and hopefully they can resolve it on their next updates.

For those out there that has "pausing" problem, look at your logs and let me know!! Look for the exact date and time (to the second) of the apps that are crashing; should be coinciding with your pausing to the second!

You, my friend, are a genius and a lifesaver. My sound has been stopping randomly, I deleted Mo+ and no more problems!

I have a problem with this on my Iphone 5s, Ios 7. What worked for me is to double click the home button, and close down all other apps that are open, such as email or text messages. I have no explanation why this works, I assume that perhaps when email or other apps refreshes itself, the music gets interrupted.

Of course this shouldn't happen. Still haven't figured out exactly which app is causing this.

The problem is you are stuck on "headset mode"

Which just means there is something pushing the headphone jack pin and is lodged.

So in return your iPhone doesn't know whether or not headphones are plugged in or not.

When you unplug our headphones from an iPhone the music pauses automatically.

Thus is why your iPhone randomly pauses.

I hope this helps

hi there pasadenaMAC

I'm having the exact same problem. the music will pause on its own when playing from the iPhone. happens when playing on the iPhone speaker and no headset plugged in. happens when streaming via bluetooth to a wireless speaker. i do not have the apps you referenced. any other ideas how i can track down the offending app? how do i check the diagnostic log?

I’m using an iPhone 6S Plus 128 GB. Ever since I upgraded from the 6 Plus to the 6S Plus in September 2015 (launch day), I noticed an annoying, intermittent issue where the audio will just randomly pause itself. This would happen in virtually any app that plays audio, including:

• the Music app (playing locally stored tracks synced directly from Mac iTunes -- I’m not using the Apple Music service, and i also am not using the iTunes Match service);
• Voice Record Pro 7 (recordings will just randomly pause themselves);
• Overcast (podcasts, even when fully downloaded, randomly pause);
• Calm (a meditation app, it pauses itself); and
• Audible (pauses itself even when the books are fully downloaded and local to the phone).
• Even Video Recording would sometimes pause itself

The random pauses seem to have no particular rhyme or reason. Sometimes they come in waves, and keep recurring. Other times, I could go for hours without it happening.

I tried many different approaches to fix this, including: complete restore from backup, and even swapping the device for a new one at the Apple store. The problem persisted throughout iOS 9.0.X, 9.1.X, and 9.2.

Finally, my solution was to delete approximately 25-50% of the apps on my phone, which means I deleted at least 50-100 apps and maybe more than that. Now, after deleting all those apps, apparently I am not having the pausing problem anymore! Yay! I will post here again if the pausing returns.

Note, I did not have/don’t have GV Phone by Mo+ on my phone. However, I figured if a rogue app could cause audio pausing for someone else as PasadenaMAC noted, it could cause it for me too, and I think I was right about that.

If you don’t hear from me in the next 2 weeks, assume the problem is solved and the solution of deleting a lot of apps worked. Obviously, I didn't try to narrow down to figure out *which* app was the problem. I just had a ton of apps that I either never used or rarely used, I'd been wanting to do a spring cleaning on the phone anyway, so my big "unused app purge" obviously caught the culprit up and expunged it.

Im going to have to agree with pasadenaMAC. I noticed this happening in my car via bluetooth just recentlly. It happens when I use my headphones and when im streaming via airplay. It happens when I use any player such as Youtube, Pandora, Apple music palyer. Ironically I just installed MO+ right before i noticed all these things happening. When i kill the process in the background...The problem goes away. Ive been able to replice the same problem on my ipad.

It looks like this one's been more or less solved, but thought I'd add to it, since it helped me.

One word for you: lint.

I saw the comment about stuff getting into the earbud jack, and poked around in mine with a toothpick. Found enough loose lint in there to equal the size of a BB. Since removing it, I haven't had one stopped or paused song.

So, if you're having this problem, I'd first suggest checking the jack with a toothpick. As low-tech solutions go, this has to be the lowest I've ever seen.

I have solved this problem on my phone so I thought I would post here to see if it can help anyone else. I found that it was the Uber Partner app that you get if you are an Uber driver for me. I disabled its background process and force quit the app and now my problem is solved.

I suspect it has something to do with the fact that it is an app that goes around the App Store by installing a special device Device Management profile.

Hope this helps, this was a very annoying bug.

hello, hope you are well - could you please please kindly help me through how to fix this problem on my iphone 6s device? I am useless with technology so any help to stop the pausing when my phone is connected in my car would be much appreciated.

kindest regards

Vicki

(****)

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I was having the same problem on iOS 9.3.1.

Erased the phone and did an iCloud restore. Still there.

Erased the phone again and set it up as a new phone. Still there.

Then I switched headphones and everything was fine! Looks like it was the stupid headphones all along.

Both were Apple headphones but the problematic ones were old.

Just started happening to me. Latest iPhone and iOS. Just pauses at random after 3-5 minutes.

Occurred with Beats blutootrh headphones, then a Flip Bluetooth remote speaker and then just playing through my Phone.

This is a serious flaw. I thought it was me.....but clearly not.

Do you find that it has anything to do with changing network connections? In other words, are you moving around, specifically off of WiFi and on to 3G/LTE?

I found that it was often a combination of my headphones and the changing network connections.

It's as if changing networks caused the playback to "check in" and receive a false pause signal. That's just a guess. I could totally be wrong about why it's happening.

But I definitely noticed that it was more repeatable when I was moving out of WiFi range and switching onto cellular. And vice versa.