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Aldase Level 1 Level 1 (0 points)

How can I open my new iPhone 4S activation lock without owner's account


iPhone 4S, iOS 7.0.2
  • sheila_m. Community Specialists Community Specialists (3,265 points)

    Hello Aldase,

     

    Congratulations on your new iPhone!  It sounds like your new iPhone has Activation Lock setup by the previous owner.  I am sure you are eager to start using your new iPhone, but before you can, you will need to contact the previous owner to be able to use your new iPhone:

    What if I purchase a device that is still linked to the previous owner's account?

    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.

     

    iCloud: Find My iPhone Activation Lock in iOS 7

    http://support.apple.com/kb/HT5818

     

    The previous owner can follow the steps below to remove the iPhone from their account:

    If the device has already been erased

    If the previous owner is not present
    Contact them and ask them to follow these steps to remove the device from their account:

    1. Sign in to their iCloud account at www.icloud.com/find.
    2. Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
    3. Click "Remove from Account" to remove the device from the account.

    After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.

    If the device has not been erased

    If the previous owner is not present
    Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:

    1. Sign in to their iCloud account at www.icloud.com/find.
    2. Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
    3. Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
    4. When the erase is complete, click "Remove from Account" to remove the device from the account.

    After the device has been erased and removed from the account, you can proceed with the device setup process.

     

    You can find the full article here:

    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

    http://support.apple.com/kb/TS4515

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

  • Hartburn2 Level 1 Level 1 (0 points)

    Aldase .....

    Did any of the above article  work for you? I have the same problem but different twist. I bought an iPhone 4S on eBay from a seller in No. Carolina and I live in SoCal. It was sold with both front and back broken glass but working and now I found out I can't use it because of the link to other owner that's not my seller? Seller hasn't responded to my emails and don't know how to contact original owner for release? Anyone have an idea ... so far 150 for phone and 80 for glass ...230 out of pocket! It's not a beautiful thing! Thank you in advance for all replys!

     

    Hartburn

  • julianjayden Level 1 Level 1 (0 points)

    How can i activate my iphone without the owners APPLE ID?

  • Hartburn2 Level 1 Level 1 (0 points)

    Julian ....

    I bought a phone on eBay and I can't get the Apple ID claim removed either and we (u and I) are "SOL" **** out of luck getting it unlocked unless the Apple ID "owner" does it ....so the phones are useless. I'm trying to get my money back from "eBay Insurance" and hoping for the best. Hope that your situation turns out better than mine! Blessings!

  • mkheven Level 1 Level 1 (0 points)

    can help me about my phone tgat have lock icloud and forget the password??? please to help me

  • HESHAM HASAN Level 1 Level 1 (0 points)

    رجاء مساعدتى فى تخطى مرحلة تفعيل التليفون

    كنت اشتريت I PHONE 4 مستعمل

    وكان مفتوح فقمت بعمل استعادة ضبط جزئية 

    وادخلت بريدى الالكترونى

    وبعد ذلك اردت عمل حساب على ICLOUD فوجئت بان التليفون يتزامن مع اللاب توب فاردت ايقاف هذا التزامن

    فقمت بعمل اعادة ضبط لدرجة اعلى

    بعد العبث فى الاعدادات الداخلية  ونظرا لقدرتى المحدودة فى اللغة الانجليزية حدث  خطء ما فى الاعدادات ولحداثة عهدى بتكنولوجيا ابل

    وبعد اعادة تشغيل الجهاز

    طلب منى اعادة تفعيله

    وقد اجريت العديد من تغير كلمة السر على APPLE

    الا اننى لم افلح فى تخطى ذلك

    وعند مراجعت لبعض مواقع ابل فهمت انه يمكن البحث عن معرفات ابل المسجلة ببريدى الالكترونى

    وبعد تتبع الخطوات هويتي أبل وتعرفه على بريدى الالكترونى اوصلنى مرة اخرى لتغير password وبذلك عدت لنقطة البداية 

    كنت ارسلت رسالة من قبل

    برجاء مساعدتى فى اعادة تفعيل الجهاز خاصتى

    وفيما يلى بعض المعلومات

    بريدى الاساسى هو *******

    بريدى الاضافى هو :*******

    بريد اضافى اخر هو :

    *******

     

    بريد المستخدم الاول للتليفون هو : ******

    القاهره – مصر

    رجاء المساعدة

    وهل هناك بيانات اخرى تتطلب منى

    مرفق صورة توضح رقم مسلسل التليفون واسمى باللغة العربية

     

     

    <Edited by Host>

  • HESHAM HASAN Level 1 Level 1 (0 points)

    Please help me to skip the stage of activation Phone
    I bought I PHONE 4 inhibited
    It was open so I did adjust the partial restoration work
    And introduced my email
    After that I wanted to work on the account ICLOUD Phone surprised that  coincides with the laptop I wanted to stop this synchronization
    I got work to reset a higher degree
    After tampering with the settings in the internal view of the limited  my ability in the English language sinned what happened in the settings  and modern technology Ahdy Apple
    After rebooting the machine
    Asked me to re- activated
    Has conducted many of the change password on APPLE
    But I have not managed to overcome it
    At some sites Mrajat Apple understood that he could search for Apple IDs registered my email
    After tracing the steps of Apple and you know my identity to my email  again drove me to change the password and so I went back to the starting  point
    I was sent a message by
    Please help me re- activate the device My Mediabox
    The following is some information
    Brady is basic : ******
    Brady is ADDED :*********
    Another extra -mail :
    *********

    Write the first user of the phone is : **********
    Cairo - Egypt
    Please Help
    Are there any other data requiring Mona
    Image attachment describes the serial number Phone and sublime in Arabic


    <Edited by Host>

  • TheDave413 Level 3 Level 3 (995 points)

    julianjayden wrote:

     

    How can i activate my iphone without the owners APPLE ID?

    You can't.

     

    You either need the account and password to which it is locked, or the owner to whom it is locked needs to remotely remove the lock via the Find My iPhone function of iCloud.com

  • bijoy mhamud Level 1 Level 1 (0 points)

    I forget my activation ID.Please give me solution.


  • SuWybe Level 1 Level 1 (0 points)

    I Just Got This Iphone 4s And it's asking me for the original owner apple id and password i don't know the original owner He/She has there number there but it's missing a digit for me to call them what should i do ?

  • TJBUSMC1973 Level 5 Level 5 (7,310 points)

    SuWybe wrote:

     

    I Just Got This Iphone 4s And it's asking me for the original owner apple id and password i don't know the original owner He/She has there number there but it's missing a digit for me to call them what should i do ?

     

    You should return to iPhone from where you purchased it and get a refund.  Only the owner of the Apple ID can remove the Activation Lock.

  • Lawrence Finch Level 7 Level 7 (30,180 points)

    There is NO POSSIBLE WAY to bypass Activation Lock unless the owner of the account it is locked to cooperates. See: Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • Spanky1991 Level 1 Level 1 (0 points)

    Hi guys I bought an I phone 4 then when I restore it
    all this happens activation lock plz guys I need u to unlock it or at least give me the previous owners account so I can talk to him

    My IMEI is *****

    plz guys if there's no solution for this its considered as scandal for apple company cuz we don't see it with others

     

    <edited by host>

  • tonefox Level 6 Level 6 (8,830 points)

    Nobody here works for Apple. Nobody knows the previous owner's account details except the previous owner. If you cannot trace the owner you will never be able to use the phone - there is no workaround'  This "scandal" is having good effect, and is spreading beyond Apple. Read this.

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