How can I open my iPhone activation lock without owner's account

How can I open my new iPhone 4S activation lock without owner's account

iPhone 4S, iOS 7.0.2

Posted on Oct 16, 2013 4:14 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2013 10:30 AM

Hello Aldase,


Congratulations on your new iPhone! It sounds like your new iPhone has Activation Lock setup by the previous owner. I am sure you are eager to start using your new iPhone, but before you can, you will need to contact the previous owner to be able to use your new iPhone:

What if I purchase a device that is still linked to the previous owner's account?

Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.


iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/HT5818


The previous owner can follow the steps below to remove the iPhone from their account:

If the device has already been erased

If the previous owner is not present
Contact them and ask them to follow these steps to remove the device from their account:

  1. Sign in to their iCloud account at www.icloud.com/find.
  2. Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
  3. Click "Remove from Account" to remove the device from the account.

After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.

If the device has not been erased

If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:

  1. Sign in to their iCloud account at www.icloud.com/find.
  2. Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
  3. Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
  4. When the erase is complete, click "Remove from Account" to remove the device from the account.

After the device has been erased and removed from the account, you can proceed with the device setup process.


You can find the full article here:

Find My iPhone Activation Lock: Removing a device from a previous owner’s account

http://support.apple.com/kb/TS4515


Thank you for using Apple Support Communities.


Best,

Sheila M.

167 replies

Jan 4, 2015 9:52 AM in response to dsizzler

dsizzler wrote:


pretty much the above is correct, i searched for a solution for a whole month! and im quite tech savvy with no solution just false hope, do yourself a favor either contact the previous owner and try your hardest to get it sorted or buy a new phone its the only solutions uve got sorry to break it to you buddy.




But not savvy enough to realise Tonefox was responding ,he is not the one with a problem 😁

Jul 23, 2016 11:33 PM in response to Ella.f

Ella.f wrote:


Has anyone found the answers??

Yes: the answer (as stated over and over again in this and other threads) is that if a second-hand phone is Activation Locked only the person who set it can unlock it. There is no workaround. The system is an anti-theft device, designed to make stealing an iPhone an unattractive proposition since it will be useless, and as such has effected a considerable reduction in the number of thefts. If there was a workaround there would be no point in having it in the first place.

Dec 17, 2016 4:47 PM in response to Lawrence Finch

Please forgive this thought in advance but I have experienced the bizarre teen years of three boys that eventually became fine young men. Is it possible that your son has somehow replaced the iPhone that was handed down?


I agree with Lawrence that a "friend" might have activated the device (either accidentally or as a prank). However, it also occurred to me that if the original was lost or damaged, your son might have tried to replace it by purchasing a similar device on Craig's list or eBay.


Either way, I believe that the device can never be used without that original activation credential. I researched this extensively after my iPhone 6 Plus was stolen last year. The "activation lock" function is intended to render a stolen iPhone as completely worthless. While I am sorry you're in this situation, I completely support the "activation lock" feature as it has reduced the theft of iPhone devices.

Dec 17, 2016 5:11 PM in response to Hartburn2

The device can never be used without that original activation credential. I researched this extensively after my iPhone 6 Plus was stolen last year. The "activation lock" function is intended to render a stolen iPhone as completely worthless. While I am sorry you're in this situation, I completely support the "activation lock" feature as it helps reduce the theft of iPhone devices.



If you can no longer contact the person that sold you this iPhone, it is more than likely stolen. If so, it is now worthless. You should throw it away. Tell everyone you know to beware of this situation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I open my iPhone activation lock without owner's account

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