How can I open my iPhone activation lock without owner's account

Good Evening Ms Sheila

I have a two iphone 5 and one ipad air purchased brand new, recently i took a used iphone 4s, I dont have the apple id details, because the this phone phone was given to him in UK by a friend in his work place. after bringing to UAE Now i dont know any details about the phone, If you are able to send me the mail id attached to that phone, i can request the owner to erase and remove device from his account so that i can use it.

which information is required to tell you so that you can help me to get the mail id attached to this phone ( i will send a mail requesting to do the steps as you have mentioned in the above reply.

please do the needful

Regards

Nazir

Please take the time to read the thread. There is NOTHING that you can do without the previous owner's information. No one here works for Apple, and Apple will not even assist you with the previous owner's information. The phone is USELESS to you.

pretty much the above is correct, i searched for a solution for a whole month! and im quite tech savvy with no solution just false hope, do yourself a favor either contact the previous owner and try your hardest to get it sorted or buy a new phone its the only solutions uve got sorry to break it to you buddy.

dsizzler wrote:

pretty much the above is correct, i searched for a solution for a whole month! and im quite tech savvy with no solution just false hope, do yourself a favor either contact the previous owner and try your hardest to get it sorted or buy a new phone its the only solutions uve got sorry to break it to you buddy.

But not savvy enough to realise Tonefox was responding ,he is not the one with a problem 😁

In that case contact to apple care .. they ask for your copy of bill and if it is genuine then they reset that device as a new device but during this process all the data will be lost because it restore as a new device..

Hi Ankit,

I have the same issue but if they are ready to reset it with the original bill thats great news . I have the original invoice. Do we need to pay apple to provide support in this case . TO which number or email ID should I contact Apple .

Thanks.

Regards,

Sukanya

Sukanya Goswami wrote:

Hi Ankit,

I have the same issue but if they are ready to reset it with the original bill thats great news . I have the original invoice. Do we need to pay apple to provide support in this case . TO which number or email ID should I contact Apple .

Thanks.

Regards,

Sukanya

Contact Apple for help with Apple ID account security - Apple Support

hello sukanya ,

you can contact apple care at the following link :https://getsupport.apple.com/ContactInfo.action by registering here you will get there toll free contact no. and apple does not charge any cost for this .its free of cost because you are a true owner of that device you have already paid for it when you have purchaed that device. 🙂

thank you

I don't think this is going to bypass the activation lock. Otherwise, people can just make up a fake bill of sale, provide it to Apple, and then the iPhone becomes theirs. I think the device will still be tied to the original owner and only they can delete it from their account. If it was as simple as providing an invoice, receipt, or bill of sale, people wouldn't be having this issue on a daily basis. Reports lately have proven that device thefts are slowing down due to activation lock issues.

Ankit is correct!

all you need is Proof of purchase and it needs to have certain info on it

that gets submitted to the find my iPhone department and they get that verified to make sure it is legit and if so they unlock it. If not the deny the request.

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Hi, I'm having the same problem.

I bought a second hand iPhone 5C last December 27, 2014. It was working fine but then my battery bloated because of overcharging, I guess. Then I had it repaired yesterday, March 30 2015. They replaced my battery. After, it was working fine again but then I noticed glitches. First, when I'm texting, it automatically exits and then I can not set the date right. So I decided to reset all its settings. Then after reloading, it got stuck on the Apple logo. I went back to the store wherein I got my phone fixed, and they advised me to Restore my phone and this will surely help to make my phone work perfectly again. But after restoring it, I can not have access to it anymore (even through iTunes) because it's saying that I need the previous owner's account to activate my phone.

My problem is, I do not have contact anymore to the previous owner. Is there something can I can do? Help

There is nothing you can do. You cannot get around Activation Lock and Apple will not help either. It is an anti-theft device, and if the previous owner did not remove the device from their account, you will never be able to activate the device. It is useless.

Thank you. I have another question. I checked through https://www.icloud.com/activationlock/ and it says that its Activation Lock is OFF and still, my phone requires me to enter an apple ID of the previous owner. Why is that?

But still, who does my iPhone requires me an Activation Lock?

No idea but if the Activation server is still asking for the original owner's Apple id then it is not going to activate