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Why does my iPad keeps connecting and disconnecting from the new late 2013 iMac

Hi there,


I've recently bought a new late 2013 iMac and ever since then I'm not able to connect my iPad 2 to it. When I do connect it keeps connecting and disconnecting again and again for some reason. The cable is fine and I've tried it with other devices. Just wondered why this is and whether you guys can help me out.


Thanks a lot!

CitizenJohnny

iMac (27-inch, Late 2013), iOS 7.0.2

Posted on Oct 16, 2013 2:18 PM

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Question marked as Top-ranking reply

Posted on Oct 16, 2013 3:38 PM

Thanks for the reply but I have already installed the latest version of iTunes.

55 replies

Jul 11, 2016 11:31 AM in response to CitizenJohnny

Played with this one in Yosemite as well now, and have solved my issue. After changing USB ports numerous times and even trying a powered USB 3.0 hub as well, it looks like it was the cable. While 2 of my cables (that are older) don't seem to work well with it anymore, I borrowed my sons newer cable and that seems to work fine. It must be something due to the age and deterioration of the cable after prolonged use/charging. Try to borrow another cable and see if that works, as it did for me.

Jul 24, 2014 10:28 AM in response to CitizenJohnny

I have had the same issue for about 2 months now with 3 3rd Generation iPads and a current model iMac 2.9 GHz. it was under warranty so the Apple service provider put in a new motherboard and bluetooth chip. That didn't make any difference, so Apple replaced the entire unit having verified hardware failure. the first day with the brand new iMac and the issue persists.

Why does my iPad keeps connecting and disconnecting from the new late 2013 iMac

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