Alaska Airlines Account

I've had no problems operating Safari 2.0.4 on Mac 10.4.7. Except when I go to log into my Alaska Airlines Frequent Flyer Account. I get a dialog box telling me that my brower does not now support this already established account. I called Alaska tech support and they had me clear the cache and make sure javascript was enabled. Everything fine there. But still no ability to log in. At this point, he referred me to Apple, stating his expertise only went as far as PCs.

Any suggestions?

eMac, Mac OS X (10.4.7), Safari 2.0.1

Posted on Jul 3, 2006 9:18 AM

Reply
1 reply

Jul 3, 2006 11:59 AM in response to Antwerp

Antwerp,

Welcome to Apple Discussions.

The problem belongs to Alaska Airlines.

I am an Alaska Airlines account holder, and have successfully used Safari in the past. Since I just updated to OS X 10.4.7, I was curious about my sign in capability, and after reading your question, I attempted to sign in with Safari Version 2.0.4 (419.3).

This was the warning that I got prior to a sign in attempt...
To sign into My Account the following conditions apply:
• Use of a supported browser:
• Internet Explorer 5.0 and higher
• Netscape 6.0 and higher
Safari 1.0 and higher
• JavaScript must be enabled
After I attempted to sign in I got this warning...
To use My Account, the following conditions must exist:
• Use of a supported browser:
• Internet Explorer 5.0 or higher (PC)
• Netscape 6.0 or higher (PC)
• FireFox 1.0 or higher (PC)
• Internet Explorer 5.0 or higher (Mac)
Safari 1.0 or higher (Mac)
A Firefox sign in was by the way, successful.

Next, I reactivated my copy of Safari Extender and changed the Safari User Agent to Netscape 7.0.2 and was able to login to my account using Safari.

That means the Alaska Air web site is not properly recognizing the most recent version of Safari.

You can either use Firefox, Safari Extender, or contact Alaska Air and let them know that they have a problem to fix.

;~)
User uploaded file

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Alaska Airlines Account

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