You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlocked but still locked

I am lucky enough to got such situation: I have bought unlocked but locked used Iphone.

It was AT&T, but they had unlocked it:


IMEI Number ****

Request Date/Time 09/11/2013 08:32 PM

Request Number 3543231

Current Status ATT Mobile Device Unlock Approved


Completing Your Authorized ATT Mobile Device Unlock


Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.


We have reviewed your request and confirmed that the device may be unlocked.


But with new SIM it says "Unsupported carrier..." and doesn't work. SIMLock status is:


Free Apple check: 013329006705725

IMEI: ****

Model: IPHONE 5 32GB BLACK

Activated: Yes

Telephone Technical Support: Expired

Repairs and Service Coverage: 26.10.2013

Purchase Date:

Contract Until: Unknown

Blacklist Korea Networks:

Blacklist Australia Networks:

Blacklist Japan Networks:

Blacklist Telenor (Sweden):

Carrier: Buy carrier check!

SIM lock: Locked


I belive all this because phone is replacement phone, it model is ND295LL/A.


Apple! Help! I am stuck and really dosen't thik I did something so wrong I can't use my phone.


<Personal Information Edited by Host>

iPhone 5, iOS 7.0.2

Posted on Oct 17, 2013 2:52 PM

Reply
31 replies

Unlocked but still locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.