Itunes crashes under windows 8.1

Copying the dll file helped me resolve the issue. Thanks Mark

Works perfectly. Thanks.

The copy and paste file thing worked for me, thank you very much. I never thought i could fix it this easy. Downloaded, Installed and re-installed several times before finally your solution resolved the Problem.

Much Appreciated!!!

how is this simple solution not listed everywhere? Tks!

Thank you, Mark Justison, it worked for me too. I've made lots of tries to make iTunes run on my PC, with no success at all until finding out your own solution. iTunes is, at last, running smoothly under Windows 8.1. Thank you very much.

HELP!

At first, I couldn't open iTunes before it crashed. I've tried everything in this post. I've copied the one .dll file, I've copied all of the .dll files. The latter resolved parts of my problem, and I can now play music in iTunes. BUT it still crashes when I try to access the store. I tried the trick with the systemvariable and PATH, nothing.

Anyone out there that can help me?

iTunes version: 11.1.3.8

Windows 8

Copying the dll file did it. Thanks Mark

So I'm doing all the steps and as I click on apple, the apple application support is not there for me to click on! What am I missing? Please let me know!

I have Windows 8.1 & the latest iTunes

.....

After contacting Apple, I received a reply from their engineers:

Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support

to: C:\Program Files (x86)\iTunes

When this fix works it is probably because there was an earlier version of the .dll in the iTunes folder, however there should be only one copy in the Apple Application Support folder. Having multiple copies means that you will need to manually patch iTunes again in future.

See the first box in Troubleshooting issues with iTunes for Windows updates.

tt2

It tells me that the Apple Application Support is not found and is required to run iTunes!

See the second box in Troubleshooting issues with iTunes for Windows updates.

tt2

This didn't work for me. Any suggestions please?

What exactly are your symptoms?

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

tt2

I reinstalled it numerous of times. I tried copying the dll. thing and did the whole PATH thing and iTunes still doesn't work. It keeps telling me that iTunes has stopped working and then it closes. I really don't know what to do and I have been having this problem for 2 years. I originally had Windows 8 when I first downloaded it and now I have 8.1.

If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.

Or see the Further Information area of Troubleshooting issues with iTunes for Windows updates and try the tip about rolling back to the most recent version of iTunes that worked for you.

tt2