Software Update printer driver update for HP causes an extra page to print that just has "2345X" printed on it.

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Don't know. IMO, the HP site is totally mucked up. It says this, even though if one tries to find the download button there isn't any. All I can suggest is to complain to HP that their stuff cannot be downloaded. I have all their DLs for my C4280 and C4680 AIOs.

Updated HP drivers compatible with Mac OS X 10.6 Snow Leopard are available through Apple Software Update .

1. Snow Leopard and Apple Software Updates : HP printer drivers, scan ICA software (using Apple Image Capture), fax drivers (where applicable) and utility are included in Snow Leopard. You do not need to reinstall or download any HP software for full print, scan, fax, and utility functionality.
2. HP software CD and Web downloads : HP provides full Snow Leopard software download fromHP Software & Driver Downloads , and on the CD that ships with many printers. Please look carefully at the CD label to make sure that it supports Mac OS X 10.6.

27" i7 iMac SL, MLion, OS X Mavericks (10.9), G4 450 MP w/Leopard, 9.2.2

Well if you had actually clicked through the link for the software, and then the 6 links after it, you would never actually find the software. You eventually come to a page that instructs you to install the drivers through software update. Which does not solve my problem.

But I hope you enjoyed the moment of snide superiority not solving the problem afforded you.

I tried to follow suggestions of similar cases in the group but I am still in the same situation.

I have an IMac with Os Lion 10.7.5 connected to an HP Officejet K7100 printer.

Printing a file it adds a page marked 2345x and moreover a blank page.

I am getting crazy! If anyone have solved the problem ,I beg him to help me.

Thanks

Hi Charlie - the issue re-surfaces if the old files are not completely deleted from the system. Please review the earlier posts by phdmom and HevnLghHP's "

I followed HevnLghHP's instructions above, then shut down the computer to start with a clean slate, then went to HP and downloaded the driver made for the 10.6 Mac version (didn't fix the issue with the 10.5 or the 10.7 versions) - would also recommend looking at HevnLghHP's earlier posts as well that provided instruction on how to properly remove the printer from the system before uploading the replacement driver. Hope this helps you some!

Dear PTS Hichory,

thanks for your note.

May I ask some more help.

Where I can find the 10.6 driver fo my printer on the HP site.

It is a little confusing.

Thanks again

Hey Charlie ~

http://www8.hp.com/us/en/drivers.html; then enter the printer model in the field provided... the next window that comes up should ask for what operating system you are using...it is here where we select the Mac OS X 10.6 version in the pull down menu....hope this gets you there!

Has anyone had luck with the K5400? I tried finding the 10.6 installers, but it tells me to use software update 😠.

Just FYI, I found this in the Console:

HP_Officejet_Pro_K5400[11435]: The function `CGContextErase' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

Message was edited by: theolog

Been having this same issue for several weeks now after a MAC Update

Currently = 10.8.5 Mountain Lion (MacBookPRO)

Printer is an HP9800. Current driver (found thru printer utility) is ver 4.0.6

Looked thru the HP site and after locating the 10.6 MAC OS driver, tried downloading it and was redirected to a HP page stating that the driver was available thru Apple. Looked around on the Apple site but no luck finding it there either.

Could it be that HP is not making it available because these printers are no longer supported?

Also - question on resetting the print system... Does that mean ALL printers will need to be re-installed? Or just the one I'm having issues with? (I currently have 5 printers installed and don't look forward to having to re-install every one of them again.)

Thank you, PTSHickory! That fixed the problem. As you have stated, you need the driver for OS 10.6, newer drivers do not fix the problem.

I have the same problem: I have iMac, Mountain Lion OS X 10.8.5, and hp Photosmart C3180 printer. I just checked the Application file and it says that the HP Utility App. was modified on October 27, 2013. The version is 5.19.2. This is about when the problem started for me. This morning I found this discussion on the hp Support Forum. Most recent post was 11/26/13.

http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/C3180-is-printing-2345x-i n-top-left-corner-of-blank-pages/td-p/3084709/page/5

It appears that MBJustice, an hp employee, and HevnLghHelP (who posted here) have responded and say that a fix is on the way. I hope that's the case since I have a load of stuff to print before the holidays. It sounds like there is no driver available for OS 10.8.5.

Download the driver for OS 10.6, that will fix the problem. Check earlier posts.

I have the same printer and problem. Was able to fix it per the instructions of donwlaoding the 10.6 driver. Just make saure not to apply future HP Software updates until instucted that the update won't screw you up again.

See Barry Reddington's post above. Doesn't work on 10.8.5. The hp site refers you back to Apple apps but I could find no driver for my printer for OS 10.8.5.

DonQ

Which OS do you have?