Apple Event: May 7th at 7 am PT
I upgraded my laptop to Windows 8.1 from Windows 8. iTunes works fine as in the music plays etc. But when I click on 'iTunes Store', it doesn't load and says that iTunes has stopped working. Can someone please find a solution to this problem ASAP. Thank you.
Sony Vaio -OTHER, Windows 8
Thank you for this information. I will try these and get back to this thread with any results in the next 1-2 days. .
I really appreciate your help.
Tom
You're welcome. 🙂
tt2
Hello,
I tried all the steps in box 2. Re-installed and have the same error message and problem. The instructions say it may need to be done more than once but why would that matter? If I pull any more hair out I'll be bald soon!
I turned off the firewalls before trying to re-install this time as well.
Ideas?
Thanks again
Tom
The removal & repair steps should have dealt with any installation issues. If you're still getting errors try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support.
tt2
iTunes Store not working on Windows 8.1
