Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Bluetooth isn't working

On my mac at home and at work (the one at work is running 10.6.8) I try and connect a bluetooth device (Magic Cube Epic http://www.celluon.com/products.php) and first it asks for a password to connect, which it shouldn't, then procedes to say that it cannot connect. I change it to not needing a password and it still fails to connect. However when I try to connect it to one of the brand new iMacs it connects just fine. Do I need to update anything to get it to work, or am I just plain screwed? When I try to connect a bluetooth mouse it works just fine.

iMac, Mac OSX 10.6.8

Posted on Oct 21, 2013 3:35 PM

25 replies

Taysby5478 Author

Level 1

0 points

Nov 11, 2013 1:29 PM in response to SeaPapp

I can find the library directory just fine. But preferences does not exist inside the library directory. And I try going striaght to it, and it still doesn't work.

Preferences is not on my computer. My genius programming teacher told me to take it off the instal disk. How would I do that?

SeaPapp

Level 7

26,486 points

Nov 12, 2013 9:15 AM in response to Taysby5478

Bluetooth preferences are located in your system preferences. Double click your hard drive icon, double click the Library folder, navigate to Preferences and open that folder, com.apple.Bluetooth.plist is located there.

Taysby5478 Author

Level 1

0 points

Nov 12, 2013 9:18 AM in response to SeaPapp

That is where I went. I double click on my hard drive, double click on library, and preferences is no where in library.

SeaPapp

Level 7

26,486 points

Nov 12, 2013 9:30 AM in response to Taysby5478

I'm sorry, I'm now completely lost.

Nov 12, 2013 9:32 AM in response to Taysby5478

Taysby5478 wrote:

That is where I went. I double click on my hard drive, double click on library, and preferences is no where in library.

Open your user's home folder and the Library folder in there. It sounds like you opened the OS X system Library and not your login user Library.

SeaPapp

Level 7

26,486 points

Nov 12, 2013 6:09 PM in response to Michael Black

Michael, that was my first thought also, but when I opened MY user library to check the Bluetooth plist file wasn't there....it's in the system library preferences folder.

Taysby5478 Author

Level 1

0 points

Nov 12, 2013 8:45 PM in response to Taysby5478

no joke, I did the exact same thing as I had been doing, where it didn't exist, and it's here today. ???

Also, I don't have a library folder in my home folder.

Taysby5478 Author

Level 1

0 points

Nov 12, 2013 8:56 PM in response to Taysby5478

Deleted the plist and restarted. Nothing. Still doesn't work.

Nov 13, 2013 6:39 AM in response to Taysby5478

Search for any plist files with celluon or epic in the name - it may have a device specific *.plist file as well.

And you made sure to force the Epic into pairing mode first, correct (pressing and holding that little button on the back until it beeps or the blue status LED starts flashing - not sure how it indicates it is in pairing mode)?

Taysby5478 Author

Level 1

0 points

Nov 13, 2013 7:35 PM in response to Michael Black

There aren't any other .plists for it. and I figured out that if I have it in list mode, instead of icon mode, preferences shows up. Bizzare.

And I always force the epic into pairing mode.

Bluetooth isn't working