applications hang frequently. Disk Utility keeps repairing iTunes, system libraries and applications, but the next time I start my notebook, again applications hang

Question

applications on my Macbook Pro 10.8.5 (8 GB) hang frequently. Disk Utility keeps repairing iTunes, system libraries and applications, but the next time I start my notebook, again applications hang. What do I do?  Itunes, Preview window, Microsoft Office 11 are the programs with most frequent hangs.

nbar · Answer

The iTunes repair loop is normal and unrelated. Open up Activity Monitor. At the bottom of the window, select the &#x27;System Memory Tab&#x27;. What numbers are reported under &#x27;Page outs&#x27; and &#x27;Swap Used&#x27;. Note these numbers reset upon reboot, so if you immediately restarted your machine, the readings will not be reliable. Use your machine as you normally would for 15 minutes if this is the case.

Lubna A · Answer

Thanks. Page out &amp; swaps show 0 bytes

nbar · Answer

Welcome. Run the following program and post the output:http://www.etresoft.com/etrecheckAlso, this user tip may be useful to check out:Why is my computer slow?

Lubna A · Answer

Hardware Information:          MacBook Pro (13-inch, Mid 2012)          MacBook Pro - model: MacBookPro9,2          1 2.9 GHz Intel Core i7 CPU: 2 cores          8 GB RAMVideo Information:          Intel HD Graphics 4000 - VRAM: 512 MBStartup Items:          GT Network Tuning - Path: /System/Library/StartupItems/GT Network Tuning          NMPCCardDaemonVMC - Path: /System/Library/StartupItems/NMPCCardDaemonVMC          NMPPPMonitor - Path: /System/Library/StartupItems/NMPPPMonitor          Freecorder - Path: /Library/StartupItems/Freecorder          HWNetMgr - Path: /Library/StartupItems/HWNetMgrSystem Software:          OS X 10.8.5 (12F45) - Uptime: 0 days 2:29:46Disk Information:          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)                    disk0s1 (disk0s1) &lt;not mounted&gt;: 209.7 MB                    Macintosh HD (disk0s2) /: 749.3 GB (225.16 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB          MATSHITADVD-R   UJ-8A8 USB Information:          Apple Inc. FaceTime HD Camera (Built-in)          Apple Inc. BRCM20702 Hub                    Apple Inc. Bluetooth USB Host Controller          Apple Computer, Inc. IR Receiver          Apple Inc. Apple Internal Keyboard / TrackpadFireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busKernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.97)          com.silex.driver.sxuptp          (1.5.1)          com.rim.driver.BlackBerryVirtualPrivateNetwork          (1.0.15)Problem System Launch Daemons:          [loaded] BkBackupScheduler.plistProblem System Launch Agents:Launch Daemons:          [loaded] com.adobe.fpsaud.plist          [not loaded] com.Affinegy.InstaLANd.plist          [loaded] com.intego.BackupAssistant.daemon.plist          [loaded] com.microsoft.office.licensing.helper.plist          [loaded] com.oracle.java.JavaUpdateHelper.plist          [loaded] com.rim.BBDaemon.plist          [not loaded] com.rim.nkehelper.plist          [loaded] com.rim.tunmgr.plist          [loaded] org.macosforge.xquartz.privileged_startx.plistLaunch Agents:          [failed] cn.com.zte.usbswapper.plist          [loaded] com.Affinegy.InstaLANa.plist          [loaded] com.intego.backupassistant.agent.plist          [loaded] com.rim.BBAlbumArtCacher.plist          [loaded] com.rim.BBLaunchAgent.plist          [loaded] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist          [loaded] com.rim.PeerManager.plist          [not loaded] de.novamedia.NovamediaDiskSupressor.plist          [loaded] org.macosforge.xquartz.startx.plistUser Launch Agents:          [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist          [loaded] com.google.GoogleContactSyncAgent.plist          [loaded] com.google.keystone.agent.plist          [loaded] com.macpaw.CleanMyMac.helperTool.plist          [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plistUser Login Items:          None3rd Party Preference Panes:          Flash Player          FUSE for OS X (OSXFUSE)          Growl          JavaInternet Plug-ins:          AdobePDFViewer.plugin          AdobePDFViewerNPAPI.plugin          Flash Player.plugin          FlashPlayer-10.6.plugin          iPhotoPhotocast.plugin          JavaAppletPlugin.plugin          OfficeLiveBrowserPlugin.plugin          QuickTime Plugin.plugin          RL Secure Plug-In Layer.plugin          SharePointBrowserPlugin.plugin          Silverlight.pluginUser Internet Plug-ins:          ContentManager.plugin          RocketEngine.plugin          UploadManager.pluginBad Fonts:          NoneTop Processes by CPU:               7%          Finder               5%          WindowServer               1%          WebProcess               1%          EtreCheck               1%          hidd               1%          Dock               1%          activitymonitord               1%          coreaudiod               0%          PeerManager               0%          BBLaunchAgentTop Processes by Memory:          180 MB             mds          147 MB             Safari          147 MB             WebProcess          139 MB             Mail          98 MB              Finder          57 MB              com.apple.dock.extra          57 MB              CalendarAgent          57 MB              Dock          57 MB              WindowServer          41 MB              SystemUIServerVirtual Memory Statistics          4.44 GB            Free RAM          1.69 GB            Active RAM          478 MB             Inactive RAM          1.40 GB            Wired RAM          710 MB             Page-ins          0 B                Page-outs

nbar · Answer

Things you need to get rid of immediately:1) Cleanmymac2) BB Desktop ManagerUninstall both according to the developer&#x27;s instructions. You should notice improved performance immediately. Remove Clean My MacBB software is harder to remove as the developer&#x27;s instructions actually don&#x27;t disable the launchagent. Here is an alternative link:Removing the Blackberry Desktop Software for MacSee this discussion with a similar (same) problem:https://discussions.apple.com/thread/5292766

Lubna A · Answer

Thank you. Question- Since I had already deleted Clean my mac a few months ago and put it in Trash, do I need to re-instal it and then un-instal? I cannot find the left overs on my mac

nbar · Answer

Given the developer requires opening cleanmymac to run the uninstaller, yes, I recommend reinstalling it.

Lubna A · Answer

HI again. installed and then uninstalled both Mackeeper and Blackberry with their software. Etrecheck still shows the same &#x27;failed to load&#x27; error. Pasted below. Could you pls advise what is still going wrong? What am I missing? I donot seem to understand the detailed procedure of home/library etc for checking complete removal of clean my mac. Sorry to bother you and thank you a million times for your assistance!Hardware Information:          MacBook Pro (13-inch, Mid 2012)          MacBook Pro - model: MacBookPro9,2          1 2.9 GHz Intel Core i7 CPU: 2 cores          8 GB RAMVideo Information:          Intel HD Graphics 4000 - VRAM: 512 MBStartup Items:          GT Network Tuning - Path: /System/Library/StartupItems/GT Network Tuning          NMPCCardDaemonVMC - Path: /System/Library/StartupItems/NMPCCardDaemonVMC          NMPPPMonitor - Path: /System/Library/StartupItems/NMPPPMonitor          Freecorder - Path: /Library/StartupItems/Freecorder          HWNetMgr - Path: /Library/StartupItems/HWNetMgrSystem Software:          OS X 10.8.5 (12F45) - Uptime: 0 days 0:9:7Disk Information:          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)                    disk0s1 (disk0s1) &lt;not mounted&gt;: 209.7 MB                    Macintosh HD (disk0s2) /: 749.3 GB (225.09 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB          MATSHITADVD-R   UJ-8A8 USB Information:          Apple Inc. FaceTime HD Camera (Built-in)          Apple Inc. BRCM20702 Hub                    Apple Inc. Bluetooth USB Host Controller          Apple Computer, Inc. IR Receiver          Apple Inc. Apple Internal Keyboard / TrackpadFireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busKernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.97)          com.rim.driver.BlackBerryVirtualPrivateNetwork          (1.0.15)          com.silex.driver.sxuptp          (1.5.1)Problem System Launch Daemons:          [loaded] BkBackupScheduler.plistProblem System Launch Agents:Launch Daemons:          [loaded] com.adobe.fpsaud.plist          [not loaded] com.Affinegy.InstaLANd.plist          [loaded] com.intego.BackupAssistant.daemon.plist          [loaded] com.microsoft.office.licensing.helper.plist          [loaded] com.oracle.java.JavaUpdateHelper.plist          [loaded] com.rim.BBDaemon.plist          [not loaded] com.rim.nkehelper.plist          [loaded] com.rim.tunmgr.plist          [loaded] org.macosforge.xquartz.privileged_startx.plistLaunch Agents:          [failed] cn.com.zte.usbswapper.plist          [loaded] com.Affinegy.InstaLANa.plist          [loaded] com.intego.backupassistant.agent.plist          [loaded] com.rim.BBLaunchAgent.plist          [loaded] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist          [loaded] com.rim.PeerManager.plist          [not loaded] de.novamedia.NovamediaDiskSupressor.plist          [loaded] org.macosforge.xquartz.startx.plistUser Launch Agents:          [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist          [loaded] com.google.GoogleContactSyncAgent.plist          [loaded] com.google.keystone.agent.plist          [loaded] com.macpaw.CleanMyMac.helperTool.plist          [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plistUser Login Items:          None3rd Party Preference Panes:          Flash Player          FUSE for OS X (OSXFUSE)          Growl          JavaInternet Plug-ins:          AdobePDFViewer.plugin          AdobePDFViewerNPAPI.plugin          Flash Player.plugin          FlashPlayer-10.6.plugin          iPhotoPhotocast.plugin          JavaAppletPlugin.plugin          OfficeLiveBrowserPlugin.plugin          QuickTime Plugin.plugin          RL Secure Plug-In Layer.plugin          SharePointBrowserPlugin.plugin          Silverlight.pluginUser Internet Plug-ins:          ContentManager.plugin          RocketEngine.plugin          UploadManager.pluginBad Fonts:          NoneTop Processes by CPU:               2%          hidd               2%          Safari               1%          EtreCheck               1%          fontd               1%          PluginProcess               1%          WindowServer               0%          WebProcess               0%          PeerManager               0%          BBLaunchAgent               0%          mDNSResponderTop Processes by Memory:          147 MB             WebProcess          139 MB             Safari          66 MB              mds          57 MB              com.apple.dock.extra          57 MB              CalendarAgent          49 MB              Dock          41 MB              BlackBerry-Link-Helper-Agent          41 MB              Finder          41 MB              WindowServer          33 MB              PluginProcessVirtual Memory Statistics          5.69 GB            Free RAM          1015 MB            Active RAM          125 MB             Inactive RAM          1.20 GB            Wired RAM          244 MB             Page-ins          0 B                Page-outs

Lubna A · Answer

I found cn.com.zte.usbswapper.plistdeleted it.Now Etrecheck shows the following report- Have I messed up my notebook? HELP!Hardware Information:          MacBook Pro (13-inch, Mid 2012)          MacBook Pro - model: MacBookPro9,2          1 2.9 GHz Intel Core i7 CPU: 2 cores          8 GB RAMVideo Information:          Intel HD Graphics 4000 - VRAM: 512 MBStartup Items:          GT Network Tuning - Path: /System/Library/StartupItems/GT Network Tuning          NMPCCardDaemonVMC - Path: /System/Library/StartupItems/NMPCCardDaemonVMC          NMPPPMonitor - Path: /System/Library/StartupItems/NMPPPMonitor          Freecorder - Path: /Library/StartupItems/Freecorder          HWNetMgr - Path: /Library/StartupItems/HWNetMgrSystem Software:          OS X 10.8.5 (12F45) - Uptime: 0 days 1:38:35Disk Information:          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)                    disk0s1 (disk0s1) &lt;not mounted&gt;: 209.7 MB                    Macintosh HD (disk0s2) /: 749.3 GB (225.07 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB          MATSHITADVD-R   UJ-8A8 USB Information:          Apple Inc. FaceTime HD Camera (Built-in)          Apple Inc. BRCM20702 Hub                    Apple Inc. Bluetooth USB Host Controller          Apple Computer, Inc. IR Receiver          Apple Inc. Apple Internal Keyboard / TrackpadFireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busKernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.97)          com.rim.driver.BlackBerryVirtualPrivateNetwork          (1.0.15)          com.silex.driver.sxuptp          (1.5.1)Problem System Launch Daemons:          [loaded] BkBackupScheduler.plistProblem System Launch Agents:Launch Daemons:          [loaded] com.adobe.fpsaud.plist          [not loaded] com.Affinegy.InstaLANd.plist          [loaded] com.intego.BackupAssistant.daemon.plist          [loaded] com.microsoft.office.licensing.helper.plist          [loaded] com.oracle.java.JavaUpdateHelper.plist          [loaded] com.rim.BBDaemon.plist          [not loaded] com.rim.nkehelper.plist          [loaded] com.rim.tunmgr.plist          [loaded] org.macosforge.xquartz.privileged_startx.plistLaunch Agents:          [loaded] com.Affinegy.InstaLANa.plist          [loaded] com.intego.backupassistant.agent.plist          [loaded] com.rim.BBLaunchAgent.plist          [loaded] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist          [loaded] com.rim.PeerManager.plist          [not loaded] de.novamedia.NovamediaDiskSupressor.plist          [loaded] org.macosforge.xquartz.startx.plistUser Launch Agents:          [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist          [loaded] com.google.GoogleContactSyncAgent.plist          [loaded] com.google.keystone.agent.plist          [loaded] com.macpaw.CleanMyMac.helperTool.plist          [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plistUser Login Items:          None3rd Party Preference Panes:          Flash Player          FUSE for OS X (OSXFUSE)          Growl          JavaInternet Plug-ins:          AdobePDFViewer.plugin          AdobePDFViewerNPAPI.plugin          Flash Player.plugin          FlashPlayer-10.6.plugin          iPhotoPhotocast.plugin          JavaAppletPlugin.plugin          OfficeLiveBrowserPlugin.plugin          QuickTime Plugin.plugin          RL Secure Plug-In Layer.plugin          SharePointBrowserPlugin.plugin          Silverlight.pluginUser Internet Plug-ins:          ContentManager.plugin          RocketEngine.plugin          UploadManager.pluginBad Fonts:          NoneTop Processes by CPU:               2%          WindowServer               2%          EtreCheck               0%          PeerManager               0%          BBLaunchAgent               0%          WebProcess               0%          fontd               0%          coreservicesd               0%          fseventsd               0%          System Events               0%          warmdTop Processes by Memory:          305 MB             WebProcess          180 MB             Safari          123 MB             mds          115 MB             Mail          82 MB              Finder          57 MB              com.apple.dock.extra          57 MB              CalendarAgent          57 MB              Dock          49 MB              WindowServer          41 MB              BlackBerry-Link-Helper-AgentVirtual Memory Statistics          5.00 GB            Free RAM          1.53 GB            Active RAM          243 MB             Inactive RAM          1.23 GB            Wired RAM          353 MB             Page-ins          0 B                Page-outs

Lubna A · Answer

Should I delete these files-[loaded] com.macpaw.CleanMyMac.helperTool.plist          [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist

doyle.thomas.r · Answer

I just got done cleaning a ton of stuff off my Mac with the help of some people on here. They had me run the same etrecheck and walked me through on what I needed to delete. They also had me download an app in the app store for free, it is called easy find (its a little squirel with a magnifying glass) and it has a search bar and will locate any and all programs and traces of programs for you and gives you the option to delete them. Some I had to drag to the trash bin. It worked for me, not sure if you are still having a problem.