How do I become certified to repair iOS devices?

Question

Level 1

8 points

How do I become certified to repair iOS devices?

I am a technology specialist in a school district. We currently have 400 iPads in our district with plans to add 500-600 more over the next 2-3 years. Unfortunately because we do have so many devices we do see a number of cracked screens among other problems. It would save us some money if we were able to perform the repairs here on site rather than having to send them out to another company to have them repaired.

On Apple's website I only see ACMT certification listed which apparently does not cover repairs of iOS devices. I was wondering how myself, or another of our district staff could be trained on repairing iPads so we can purchase replacement parts and do the repairs ourselves. Is this possible?

iPad 2

Posted on Oct 22, 2013 8:17 AM

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Answer 1

varjak paw

Level 10

182,668 points

Oct 22, 2013 10:15 AM in response to muels7

Sorry but no. Apple does not offer a program nor certifications for companies, schools or even their own authorized service centers to perform their own repairs on iOS devices. Even Apple Stores don't at this time repair iPads; they just replace them.

Regards.

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Answer 2

muels7 Author

Level 1

8 points

Oct 22, 2013 11:10 AM in response to varjak paw

Thanks, this helps. Any reason as to why they don't allow it? I know there are places that do it as we have been using a store for the broken iPads we have had so far. They only have been replacing the screen, not the whole device.

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Answer 3

varjak paw

Level 10

182,668 points

Oct 22, 2013 11:14 AM in response to muels7

None of us here will know why Apple has not to date allowed repairs of iOS devices. All we know is that they don't. The only repairs Apple does on any iOS device has been back-glass replacement in iPhone 4 and replacement of the iPhone 5 screens, and that only in selected Apple Stores.

Note that if you've been using some unauthorized shop to replace broken screens, be aware that in doing so you have voided all further support from Apple for those devices.

Regards.

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