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Can't Verify OSX Mavericks Download

Installation of Mavericks fails and states that download is corrupt and to redownload from the App Store. This is my 4th time deleting and restarting the download. File is the correct size, intact, and in the applications folder. Any help is much appreciated. Even though I have Comcast Extreme 105, I hate burning the cycles on this.


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Posted on Oct 22, 2013 2:57 PM

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103 replies

Oct 24, 2013 6:19 AM in response to Skitts24

The same error as before "Can't verify Mac Os Download"


This MacBook is absolutely stock, no changes, nothing is connected, except power connector.


I'am trying to download it again. In about half an hour I'll try to check the checksum.


I've tried to check the hdd - everything is allright, also I've managed to check the permissions. It fixed some - but it didn't help also.


I am affraid in Russia apple support is very weak.


If nothing will help - I will try to wait a week or so, and make another attempt

Oct 24, 2013 6:29 AM in response to zhend

Well one more option is to try the following (which has been posted on another thread):



Make Your Own Mavericks, Mountain/Lion Installer


1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/

Lion application. After Mountain/Lion downloads DO NOT click on the Install button.

Go to your Applications folder and make a copy of the Mountain/Lion installer. Move

the copy into your Downloads folder. Now you can click on the Install button. You

must do this because the installer deletes itself automatically when it finishes

installing.


2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:


a. Open Disk Utility in your Utilities folder.

b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left

side list. Click on the Partition tab in the DU main window.

c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.

Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the

partition scheme to GUID then click on the OK button. Click on the Partition button and wait until

the process has completed.

d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side

list. Click on the Erase tab in the DU main window.

e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the

button for Zero Data and click on OK to return to the Erase window.

f. Click on the Erase button. The format process can take up to an hour depending upon the flash

drive size.


3. Use Lion DiskMaker 3.0 to put your installer clone onto the USB flash drive.


Note: The term Mountain/Lion used above means Lion or Mountain Lion.


Best of Luck!

Oct 24, 2013 7:05 AM in response to Skitts24

Just an update, since i started this huge thread. The checksum seems to match what other people are getting. However, I am still getting the invalid download message as in my original screenshot. This makes me think that there is an error or delay in the Apple verification service. This needs to be addressed and corrected. Where are the Apple support reps monitoring this conversation? I have also alerted Macworld and others to get some attention on this issue.

Oct 24, 2013 7:33 AM in response to meadowsoft

Is your machine stock or has it got any upgrades? Just curious, because on 2 machines I had the same issue, though they were upgraded with 16GB RAM, though using the exact same install file i downloaded (and copied to a usb stick), had failed. The fix: Droping the RAM to 4GB which worked a treat (using the same file to install copied from the USB stick).


Call it co-incidence or not, that was 2 machines in a row. Though the first one, i thought was happy after changing the power settings and then downloading it again which then didnt install and came up with the same error as you. I just didnt see the error until i got home, which pointed me to think it might be a hardware issue.


Either way - you may be right still. You could test it though - stop the network connection (wired/wireless) after the file is downloaded and try the installation. See if it asks you to connect to the internet.

Oct 24, 2013 7:38 AM in response to Skitts24

Thank you, Skitts! My RAM was the culprit. It passed memtest in single user mode... but it's still "off" somehow. Downloads 1-21 were bad... All had varying checksums and even different file sizes. Downloads 22 and 23 were identical, yet neither worked. That's when I decided to swap out my RAM with some from a Mac Mini... It's installing now. Thanks again!

Oct 24, 2013 8:39 AM in response to England76

For some - commercial I guess - strange reason not all Macs can host the same amount of memory, even if they are from the same period of the year.


For example, my MacBook Pro mid 2010 15" can host up to 8GB even if I had choose the top processor and monitor type. Conversely the 13" from the same season can go up to 16GB.


You should check specification from this site http://www.everymac.com/systems/apple/macbook_pro/index-macbookpro.html, which reports the maximum ram too.

Oct 24, 2013 3:24 PM in response to meadowsoft

Thank you guys! As it turned out it is RAM for me. My MBP have been crashing for a month or so I thought it is something to do with my OS or other software. This is one of the reason I desperately wanted to update to New OS. Luckily, I had my old RAM sticks, I swapped my old RAM sticks. First, I was able to do Diagnostic test. That is good sign. Previously, I was getting 6002D. Mavericks update went through without any problem...oh! yes no more crashing.

Oct 24, 2013 6:15 PM in response to meadowsoft

For anyone that is still running into this issue and the RAM fix doesn't work for you - here is an alternative:


Video on YouTube to watch if necessary:


http://www.youtube.com/watch?v=vu9tU0c1Uk0


Use this terminal (to open terminal go to /Applications/utilities) command to show hidden files:



defaults write com.apple.finder AppleShowAllFiles TRUE

killall Finder



Make sure to run the second command to refresh the Finder process.


Right click and show package contents of the Install OS X Mavericks.app, which can be found after App Store download in /Applications


Navgiate to /Contents/Shared Support and mount the OSX Install ESD.dmg


Inside the mounted OSX Install ESD.dmg open up BaseSystem.dmg


Open Disk Utility and restore the BaseSystem.dmg to the external HD or USB Drive you're booting from.


After this is complete go to /System/Installation on your Hard Drive/USB Drive and delete the packages shortcut.


Navigate back into the OSX Install ESD.dmg and find the folder named 'Packages' and copy this to the place where you deleted the shortcut in ' /System/Installation' on your Hard Drive/USB Drive.


Once this is complete eject your drive and reboot and try an install from there.



This is only a suggestion and this is what worked for me. It has also worked many times with previous OSX installs.

Oct 24, 2013 9:19 PM in response to Skitts24

So, finally I've got it!

I planed to buy ethernet-usb adaptor today, to download it via ethernet cable, but decided to try one more time. And it worked without a problem!

I don't know what was the reason of this mistake yesterday (maybe extremely big load of the apple services?) - but now everything is ok.

Can't Verify OSX Mavericks Download

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