Updating to Pages 5.0

Well, according to the Apple Press Release, yes. But Tech Support is not aware of this, apparently. They tried to tell me that I had to repurchase the iWorks apps, but I kept on reading to them their own Press release which clearly states that it's a free upgrade for existing users who have upgraded to Mavericks. That got them puzzled, so they are researching it and are supposed to get back to me tomorrow.

Take a look at this thread where I have spelled out the details.

https://discussions.apple.com/thread/5466384?answerId=23466491022#23466491022&ac_cid=tw123456#23466491

Hopefuly they figure it out because this has just completely made the iWork suite for iOS and iCloud almost pointless for me since they are not my main source or creating more for just wuicks edits and notes when out, but they still were useful and now they are dead in the water.

Same problem here, hope to see in the next days the update coming out or to find a way to download updates online !

I just saw an update on the App Store featuring the new Mac OS X Mavericks and I was able to click on Update for the iWork apps, even though I originally installed them from the DVD. I guess it took them a few hours to get everything set up.

Wish I knew they were fixing it. I paid the $20 for one update. Oh well. But thanks @Ikester. Just checked the app update and updating the rest of iWorks no charge.

Just a fair warning to you all that Apple does not mention. Keep your old Pages. This update replaces all of the templates you had for Pages iWork '09 (which were great).

I did the updates but the softwares remain the OLD/Previous version. I guess they did not solve it yet.

When you receive the purchase-mail from itunes, just click on 'Report a problem'. You can ask for a refund there, and you get it almost immediatly !

http://support.apple.com/kb/HT5843?viewlocale=en_US

i cloud supported software. So I guess I only use the pages 5 in applications to create new documents for the icloud and i get to use the pages 4.1 in the dock for the mac pro. you can create a duplicate and open it with pages 5 and save it with pages 5 but yo u wont be able to reopen with 4.1. (2 finger click/open with.....). just my thoughts and experience. In Icloud.com it says they are using "beta pages, numbers and keynote" but I didnt get that impression when i down loaded the software updates that were pushed to me after loading mavericks.

Try this (confirmed working):

1.Go to system preferences. 2.Open up User and Groups. 3.Unlock the lock. 4. Press Plus sign. 5.Create a new account and put TEST in the Full Name area. Change new account to an Administrator. Don't put anything else in. Hit Create User. 6. Log out of your account and then log in to the new TEST account. 7. Go to software update where the Apple is on the top left. You will now see iPhoto and iMovie. 8.You have to install Garageband separately and it does install separately then older Garageband. You can keep both installed. 8. Log out of the TEST account and log into your account. Delete the TEST account, and you are all done. Now you will have all new installed.

Well that's iLife not iWork... I had no trouble updating iLife

It's the same idea... Gibe it a try

Give*

I went to the Mac App Store after upgrading to Mavericks and it told me the iWorks apps were $19.95 each. I elected to update only Pages and Numbers. This morning the App Store Updater notified me that Keynote 6 was available as a free Update.

I initiated a support chat and got the same response others are getting; they sent me a link to the "Up-To-Date" explanation page saying purchasers of Macs from October 1 forward get the updates free if they aren't on their machines.

But I saw the link to the press release somebody posted that says they are free to all. So I've also written to the press contacts about the situation.

Meanwhile my friend who has two Macs that are at least a year old has the App Store Updater notifiying him this morning that he has free updates waiting for all three apps.

I don't hold out much hope for a resolution involving a refund, but I'm quite ticked off by this whole thing.

Mike,

Mac App Store Support may be overloaded right now, but if I were you, I'd keep at it. You just weren't given the proper instructions on how to upgrade, not your fault. Should have been free.

Jerry

I had the same problem.

When you get your apple receipt in your email, select the "report a problem" and you will get your refund almost immediately.