Keyboard and Mouse Unresponsive - Mavericks

And now it is back.

Sorry to be posting a lot the last day or so, but this is really annoying. I thought I had it licked, but after about 18 hours of freeze-free work, it is back this morning. So I unistalled LCC and everything works fine. Even my Logitech peripherals work fine, though I suspect I will lose some of the fancier things my keyboard can do, but which I can surely do without until Logitech fixes this.

Anyone know a real downside of taking off LCC, even the latest one, and doing without?

I've been ok since I got rid of my application-specific settings in the Logitech Control Center (LCC).

Prior to that, I had special settings for Thunderbird as well as blanket global settings, and I had the oft-reported symptoms of mouse/keyboard freezes for 15 to 20 seconds at a time when switching from one app to another, after having installed OS X Mavericks.

I do still have all of my specialized settings for my mouse, but they're global rather than app-specific.

If anything changes, I'll post again.

Dave

I too have the problem. I'm unwilling, however, to give up the many application-specific settings I have for my Revolution MX mouse. They're too important to my working. I'd go with Steermouse, but I have a Logitech solar keyboard, so it's back to ML for me until this is resolved.

Yeah I thought I needed every app to have it's own setttings too but once I deleted my prefs and just put in one custom setting I realized I was fine. It's not a good think for Apple to break Logitech with their updates but I'm pretty much totally fine with it. Try it!

I am a Photographer and do a lot of work in Aperture. I have a half-dozen custom settings just for that. Not to mention Safari and Numbers. I consider this Logitech's fault, as other developers were able to incorporate Mavericks into their new versions. For now, I'm just going to stay on Mountain lion.

I gave up with Logitech control center when they kept making the driver work via some system level hacks, it kept breaking other parts of the OS (around 10.5 IIRC).

I switched to ControllerMate…

http://www.orderedbytes.com/controllermate

It should let you customise everything you need. It may be an alternative to Steermouse, it doesn't mention 10.9 yet so give the app a test.

Tried it. Apparently I'm not enough of a geek to take advantage of its features.

I don't see LCC anywhere in my applications, I don't have any Logitech device but I have the same freezing issue, anyo e is having the same situation?

Thanks

It could be another piece of software, care to post an EtreCheck report so we can peek into your system?

http://www.etresoft.com/etrecheck

Otherwise, use the "About this report" button within EtreCheck to see what each section means. Anything inside the Startup items, kernel extensions & launchd jobs MUST be up to date or removed if you don't use it.

Mail is acting very strange, since I downloaded Mavericks.

For example:

1. I can not scroll down a long mail message with my magic mouse. I can still scroll in a browser window, but not in a mail message, so the problem is not the mouse.
2. I also tried a wired mouse (inland) with the same result. It also scrolls in the browser, not not in Mail.
3. When I reply to a sender, the Reply and Forward buttons disappear in the message itself. I can only access them in the top mail menu.
4. The speed when receiving a sending messages is noticably slower.

hi Drew, this is my configuration

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

System Software:

OS X 10.9 (13A603) - Uptime: 1 day 8:16:3

Disk Information:

APPLE HDD HTS541010A9E682 disk0 : (1 TB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 999.35 GB (858.47 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.97)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.oracle.java.JavaUpdateHelper.plist

[loaded] com.rim.BBDaemon.plist

Launch Agents:

[loaded] com.citrix.AuthManager_Mac.plist

[loaded] com.citrix.ServiceRecords.plist

[loaded] com.hp.productresearch.plist

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

User Login Items:

iTunesHelper

Dropbox

Path Finder

3rd Party Preference Panes:

Citrix ShareFile Sync

Flash Player

Java

MacFUSE

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CitrixICAClientPlugIn.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin.plugin

WebEx64.plugin

Bad Fonts:

None

Time Machine:

Time Machine not configured!

Top Processes by CPU:

4% WindowServer

1% EtreCheck

1% fontd

1% hidd

0% BBLaunchAgent

0% Microsoft Excel

0% Skype

0% JavaApplicationStub

0% HWNetCfg

Top Processes by Memory:

229 MB Finder

188 MB mds_stores

180 MB Safari

180 MB Microsoft Excel

180 MB com.apple.IconServicesAgent

172 MB groupwise

172 MB WindowServer

164 MB Path Finder

156 MB Mail

147 MB softwareupdated

Virtual Memory Statistics:

782 MB Free RAM

3.76 GB Active RAM

2.49 GB Inactive RAM

1004 MB Wired RAM

916 MB Page-ins

0 B Page-outs

Any idea of what could be causing this?

Thanks

Gaston

All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.

Use the Finders "Go menu > Go to Folder…" to open the hidden ~/Library (your users library).

Reboot for the system changes to take effect (items in /Library).

Focus on …

Gpernal wrote:

Startup Items:

HWNetMgr - Path: /Library/StartupItems/HWNetMgr

HWPortDetect - Path: /Library/StartupItems/HWPortDetect

Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.97)

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.oracle.java.JavaUpdateHelper.plist

[loaded] com.rim.BBDaemon.plist

Launch Agents:

[loaded] com.citrix.AuthManager_Mac.plist

[loaded] com.citrix.ServiceRecords.plist

[loaded] com.hp.productresearch.plist

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

User Login Items:

iTunesHelper

Dropbox

Path Finder

3rd Party Preference Panes:

Citrix ShareFile Sync

Flash Player

Java

MacFUSE

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CitrixICAClientPlugIn.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin.plugin

WebEx64.plugin

Startup Items:

Inside /Library/StartupItems/

These have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here.

Kernel Extensions:

Inside /Library/Extensions/

These also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.

Launchd jobs: several types

LaunchAgents - Stored in /Library/LaunchAgents

LaunchDaemons - Stored in /Library/LaunchDaemons

User LaunchAgents - Stored in ~/Library/LaunchAgents

These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also look at 'failed' jobs.

EtreCheck gives a status on launchd jobs…

[loaded] - a running job

[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)

[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.

User login items:

Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.

These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.

3rd Party Preference Panes: & Internet Plug-ins:

/Library/PreferencePanes/ and ~/Library/PreferencePanes/

/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/

Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions.

Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.

Don't forget to also update Safari's extensions in it's preferences (if you have any).

Overall your system doesn't look too bad, but the startup items & kernel extension should be looked at.

If the issue persists move onto removing the launchd jobs & login items. Ultimately you want everything updated or removed if you don't need it.

David,

I think it could be Mail/ Mavericks at fault or it could be any other software on your system. The easiest way to see what is running is to use EtreCheck, it may not resolve anything but the alternative is that we just try to guess what is going on, or one of the other solutions mentioned earlier may help?

Hopefully you just need to do some system cleanup, otherwise you can move onto reinstalling Mavericks.

You should all also see if the latest update has any affect too…

http://support.apple.com/kb/HT6030?viewlocale=en_US&locale=en_US

Check the App Store for it.

Logitech just updated LCC to verison 3.9