Epson Perfection V500 Photo Scanner Drivers

Try using Image Capture in your Applications folderr for scanning.

I tried using ImageCapture with my Epson V500 and get this. Any help would be appreciated.

I have ImageCapture and it worked on my Epson V500.

It's 2.1 mb, created 8/24/2013...version 6.3.

Could your ImageCapture need an update?

Just wondering.

I have the same version 6.3 2,118,854 bytes August 25th 2013. Good idea, though.

I read on the Epson website that you need the ICA Driver for Image Capture.

I wonder if you need to download the driver(s) from the Epson website (ICA Scanner Driver V5.3.0 for Image Capture). Can't imagine it's missing...see below:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=136500&infoType=Dow nloads&platform=OSF_M_X6

Not sure if this will help...but it's frustrating not having any scanning ability.

Thanks very much. I downloaded the driver from the above link. Ran the installer. It did its thing, but I am not sure what it did. I then ran ImageCapture again. Same results, "Failed to open a session on the device".

Earlier I also opened System Preferences and did a printer reset. I then reinstalled my old Dell printer, an Epson 3880 and the V500 scanner. No luck!

Thank you so much for taking the time to help with this. I am just stumped for now.

Sometimes, my cat goes behind my computer and scanner and the connector cables loosen up...or I move my furniture around.

Try actually unplugging and plugging back the connector cables to the computer and then to your Epson scanner.

Sometimes it's a simple fix...good luck.

I emailed Epson and hopefully, I'll hear back from them tomorrow.

They did ask if I had just loaded in the OS X Maverick so therein may lie the problem.

I just tried Image Capture v6.3 (502.1).

Opened IC with the scanner turned off, then turned on the V500 and waited whilst it initialised and then IC detected the V500.

Then I did a trial scan and it worked properly. Result!!

Hope this helps someone.

Wow! That worked! First it gave the same message as before even when the scanner was turned off - the scanner was still listed in Image Capture. Then I rebooted. Now opened Image Capture and followed instructions above, turning the scanner on and letting it do its thing.

Now one plus from this is that ImageCapture does not have a problem co-existing with Epson Stylus Pro 3880 print utility. Previously, if I installed the Epson Scan, the Stylus Pro 3880's Print Utility would not work and throw an error screen.

Thanks Macaroni2 and Automac2 for all your help. I was stranded without the scanner.

Am I the only one that's had the driver update? Have people tried what was recommended on the Apple Website - run Software Update without scanner connected - then running it with scanner connected/on? This worked for me but I did it by accident. It was only after I received the update that I got the link to Apple which said to do it this way. Or was that just a fluke? 🙂

fluke.

just got off phone with epson. said they have't gotten the fix done yet... for what that's worth.

The driver is only 438kb does anyone want me to try to email it to them? Its not the best piece of software in the world and not sure if this would work - but could be better than nothing :-)

Pretty annoyed with Epson at this stage.. have been using Image Capture and iOS app for the past couple of days and they seem to be pretty basic.. Can't do mutliple page PDFs with them 😟

Image Capture works, but images are not nearly as sharp.

Image capure works for a normal scan but not for a multiple scann of 4 slides in the provided frame, is there a solution?