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iWork apps crash in 10.9

Installed 10.9 and updated iWork apps via App Store.


iWork apps (Pages, Keynote) now crash on launch.


Attempted restart and checked for further updates with no success.


iMac 2.7 Ghz Intel Core i5 8GB ram.

iMac (21.5-inch, Late 2012), OS X Mavericks (10.9)

Posted on Oct 22, 2013 6:23 PM

Reply
36 replies

Oct 23, 2013 4:10 AM in response to Brian Koppi

Same here. When I look at the Console (Applications/Utilities), I see the following errors anytime I open any iWork apps in 10.9 Mavericks:


10/23/13 7:07:09.273 AMPages[1623]An uncaught exception was raised
10/23/13 7:07:09.273 AMPages[1623]*** -[__NSSetM addObject:]: object cannot be nil
10/23/13 7:07:09.274 AMPages[1623](
0 CoreFoundation 0x00007fff8355041c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8b596e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8346fd66 -[__NSSetM addObject:] + 790
3 Pages 0x0000000109350ed9 PagesConvertSandboxDocument + 23503714
4 Pages 0x00000001093510d1 PagesConvertSandboxDocument + 23504218
5 Pages 0x00000001084b6b26 PagesConvertSandboxDocument + 8191919
6 libdispatch.dylib 0x00007fff897b01d7 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff897ad2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff897af09e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff897b0193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff89ce8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff89cebfb9 start_wqthread + 13

)

10/23/13 7:07:09.274 AMPages[1623]*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSSetM addObject:]: object cannot be nil'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff8355041c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8b596e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8346fd66 -[__NSSetM addObject:] + 790
3 Pages 0x0000000109350ed9 PagesConvertSandboxDocument + 23503714
4 Pages 0x00000001093510d1 PagesConvertSandboxDocument + 23504218
5 Pages 0x00000001084b6b26 PagesConvertSandboxDocument + 8191919
6 libdispatch.dylib 0x00007fff897b01d7 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff897ad2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff897af09e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff897b0193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff89ce8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff89cebfb9 start_wqthread + 13

)

10/23/13 7:07:09.582 AMcom.apple.launchd.peruser.502[307](com.apple.iWork.Pages.87856[1623]) Job appears to have crashed: Abort trap: 6
10/23/13 7:07:09.690 AMReportCrash[1621]Saved crash report for Pages[1623] version 5.0 (1465) to /Users/mpetrovich/Library/Logs/DiagnosticReports/Pages_2013-10-23-070709_Steel. crash

Oct 23, 2013 6:52 PM in response to Solar Guys

Quick update on a strange outcome I've encountered…

* I uninstalled Keynote from my standard user account (using CleanMyMac 2)

* I was not able to reinstall via the App Store in my standard user account

* I logged out and back in under an admin account that was already set up

* under the admin account I was able to install Keynote via the App Store

* the newly installed Keynote ran fine in the admin account

* I logged out and back in under my standard user account

* the newly installed Keynote still crashes on startup

Oct 24, 2013 1:43 AM in response to Brian Koppi

I also have this problem ... and I can also confirm that I can use the new versions in a newly created account (through System Preferences) but when I return to my true account on the computer, it crashes.


I wonder if it has to do with the way we updated to Mavericks... could it be that the user accounts we created in the previous operating system aren't fully updated or something? I just did the update via the App Store. Has anyone tried downloading the full Mavericks installer?

iWork apps crash in 10.9

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