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Level 1

95 points

!!!!UPDATE SOLUTION!!!!

Hello all,

I know that many of you, myself included, may have been experiencing trouble updating to the current version of iWorks with Mavericks. I have found a solution.

TO DOWNLOAD THE UPDATE, REGARDLESS OF HOW YOU HAVE iWORKS(APP STORE/DISK):

Create a new user account under System Preferences, it doesn't matter the type of account. Once you create this account, log in with the same Apple ID you use for purchases. Go to the Mac App Store>Updates and Voila, updates are available.

I have talked to Apple and they are aware of the situation, the engineers are on it and they are planning on having a solution (If mine doesn't work for you) by Friday (10/25). They will probably provide iWork owners a redeemable code, or release an update via Apple.com/support.

iMac, Mac OS X (10.7.3)

Posted on Oct 22, 2013 7:50 PM

21 replies

RJO1971

Level 1

0 points

Oct 23, 2013 12:36 PM in response to JK_Dev

For me the language did the trick. I now can also use the APP on my other MAC (after deleting the apps first because there was nu update possibility). Thanks Cyge

jp112sdl

Level 1

0 points

Oct 23, 2013 11:30 PM in response to JK_Dev

Changing the language worked for me too!

Oct 24, 2013 12:00 AM in response to JK_Dev

Yep, I can confirm the language is the main problem.

Oct 24, 2013 10:04 PM in response to JK_Dev

This may seem like a no brainer, but I had iWork '09 which I installed from a DVD on my Macbook Pro. When I upgraded to Mavericks I opened the App Store and updated Pages, Numbers and Keynote. After the updates the old icons still appeared in the dock and so I thought the upgrade had failed, even though the App Store said my the apps had been upgraded. By chance I opened the Applications folder and saw the new iWork icons there. So all I did was remove the old iWork icons from my dock and replace them with the new icons I dragged from the Applications folder. So, just check in your Applications folder to see if the new icons are there.

mbd320a

Level 1

0 points

Nov 2, 2013 10:04 PM in response to JK_Dev

I can confirm that the language setting ISN"T the issue, for me.

Nov 6, 2013 2:53 AM in response to CrystalPaint

Thanks, setting the language to English solved it for me.

!!!!UPDATE SOLUTION!!!!