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Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.


Anyone else having this problem?

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:20 PM

Reply
473 replies

Oct 24, 2013 10:51 AM in response to neilstaite

This morning I tried making a new mail account of type IMAP from Mail's Preferences panel.


Now, in order to avoid the Mail program's "help" in doing this, I chose "Other" as the type and put in false account information during the set-up step. This was so that Mail wouldn't know that this was actually a GMail account.


Then, after it was set up (and of course, didn't work), I changed the settings on the account to be the right ones. I changed the incoming mail server and the passwords and all the "Mailbox Behaviors" to be GMail's suggested settings.


The account appeared and shows up as "IMAP", not "Google IMAP".


I am now testing, but I am hopeful that this will at least put us back to a state where it's a regular IMAP account and therefore no extra funny business. At least we can predict what will work and what won't. Maybe it will act just like it did pre-Mavericks.


One snag, I found that even though I had unchecked "Move deleted messages to the Trash mailbox", that option got re-checked when Mail finally connected to the account. [I have noticed in the past these options mysteriously getting re-checked, but I have never figured out why or when that occurs.]


Anyway, that's what I did this morning. I'll continue testing.


Bark!

Oct 24, 2013 11:31 AM in response to neilstaite

I think the inbox problem is sorting itself out. But I have another problem that's way more obscure … I fear there may never be a fix for this one. 😟


I have two other IMAP accounts with a different provider, and I have rules in Mail to move messages from those accounts to Gmail as they come in. With Mavericks, they get copied to Gmail but aren't removed from the other accounts.


If the rule says Move Message, why is it behaving like Copy Message? I don't think I can blame Google for this one.

Oct 24, 2013 2:30 PM in response to jasondebiak

I think I have found a work around to delete gmail messages from Mail inbox in Mavericks.


I created a new mailbox under location “On my Mac”, and called it “To delete”. I now move any email I want to delete from my inbox to this mailbox. Then delete from this mailbox. Have not found any deleted messages returning. “Inbox Zero” again possible.


Annoying, but works for me until Apple sorts this out.


Hope this helps.

Oct 25, 2013 1:04 AM in response to neilstaite

This may sound stupid, but why are people using IMAP for Gmail in Mail.app? I always used POP for Gmail and I'm very satisfied with it. By using POP, you don't get any weird behaviour (although I admit I haven't tried the Mavericks Mail.app yet) and downloaded messages are simply marked as read in the Gmail web interface. And my iOS devices can still read incoming mail (I assume through IMAP) from my Gmail account without any issue.


Note that by default, Mail.app does not allow you to create a POP Gmail account. To do this, first create a new POP account and enter fake info. When the account creation process is complete, go to preferences and change the email account info with the real Gmail POP settings.

Oct 25, 2013 6:44 AM in response to nickleonard

I have the issue with moves/deletes on an iOS 7 iPhone not being reflected in Mavericks mail. I always had All Mail visible before the upgrade (don't ask), and it seems to have disappeared in Mavericks Mail in spite of still being checked in GMail. Interestingly I got back about 20GB of space which I presume was the elimination of All Mail duplicates across 4 Gmail accounts.


Deletes/Moves done in Mavericks Mail show up correctly on the iOS side.


You'd think this kind of thing would have been caught in regression testing for a major release? I can live with the Maps divorce, but breaking GMail is unforgivably careless or arrogant. I'm not about to swap out an email addresses I've had for over 10 years and start using iCloud, nor am I going to start using Web based mail. Do I need to bring in a hostage negotiator? 😠

Oct 25, 2013 8:24 AM in response to jgmdean

jgmdean wrote:


I have the issue with moves/deletes on an iOS 7 iPhone not being reflected in Mavericks mail.

...


Deletes/Moves done in Mavericks Mail show up correctly on the iOS side.


I'm having the opposite problem. Messages archived in Mavericks are still showing up in my iOS 7 inbox, whereas changes on the iOS side are propagating as you'd expect.


On the bright side, the things that were driving me nuts in Mountain Lion have been fixed. Maybe I should just accept these new things-that-drive-me-nuts and call it a wash. 😝

Oct 25, 2013 9:34 AM in response to neilstaite

This is a joke right? 10 years of trying to convince the world that Macs were ready for the enterprise and Apple screws it all up with one release?


I have been sitting here for an hour while my calendar goes berzerk trying to catch up with 1,000's of invites that happened 3 years ago.


I'm stunned at the lack of professionalism in this. This is a CRITICAL bug and unacceptable for businesses to have sit and go through this crap.

Oct 25, 2013 12:03 PM in response to Segujio

After going through various threads here and various articles on the web about the problems in Apple Mail, I finally decided that it's simply not worth wasting any more time trying to make it work with Gmail. The Apple team responsible for the Mail app released something that is, quite simply, a total piece of crap. No where in any of the threads here or anywhere else on the web is there a viable solution. Maybe Apple will release an update to Mavericks that will have a fix for the Mail problems, but when the native iOS Mail app works perfectly fine with Gmail and the same company completely breaks the equivalent OS Mail app, this is an indication that there is probably a complete lack of communication & sharing of code between the two.


I do now have a working email client in Mavericks. I paid the $2 in the OS App store & purchased Airmail, and you know what? It works great with Gmail! I've setup 3 Gmail accounts in it and all of them are working fine. No missing mail, no problems deleting, no missing folders, no need to make any changes in my Gmail account settings. Was it worth paying $2 to have a working email client? Aboslutely. If & when Apple ever figures out what they're doing & fixes their own OS Mail app, I'll consider trying it again. Until then, I've removed it from the dock and put Airmail in its place.

Oct 25, 2013 12:59 PM in response to tsd707

tsd707 wrote:


I do now have a working email client in Mavericks. I paid the $2 in the OS App store & purchased Airmail, and you know what? It works great with Gmail! I've setup 3 Gmail accounts in it and all of them are working fine. No missing mail, no problems deleting, no missing folders, no need to make any changes in my Gmail account settings. Was it worth paying $2 to have a working email client? Aboslutely. If & when Apple ever figures out what they're doing & fixes their own OS Mail app, I'll consider trying it again. Until then, I've removed it from the dock and put Airmail in its place.


For $2, I'm willing to give it a try. (I still feel burned by Sparrow, but the odds of Google ripping another email client out from under me seem pretty low. I hope.)

Mavericks Mail App and Gmail folders

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