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targus Author

Level 1

21 points

Bluetooth drivers prevent system from sleeping in Mavericks - what's going on!?

Just installed Mavericks. My iMac 27" no longer engages the screensaver or puts the monitor to sleep as specified in preferences as a result. When I enter pmset -g assertions in Terminal, I get the following:

10/22/13, 11:03:40 PM PD

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 1

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 16(powerd): [0x0000000900000131] 00:19:12 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"

pid 49(hidd): [0x0000000a00000194] 00:15:51 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 1170 secs Action=TimeoutActionRelease

Kernel Assertions: 0x10c=USB,BT-HID,MAGICWAKE

id=500 level=255 0x4=USB mod=10/22/13, 10:53 PM description=EHC2 owner=AppleUSBEHCI

id=503 level=255 0x8=BT-HID mod=12/31/69, 4:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=BNBTrackpadDevice

id=504 level=255 0x8=BT-HID mod=12/31/69, 4:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=AppleBluetoothHIDKeyboard

id=505 level=255 0x100=MAGICWAKE mod=12/31/69, 4:00 PM description=en1 owner=en1

I'm not terribly concerned with "ExternalMedia" as that always appeared in Mountain Lion as well but never actually prevented my system from putting the monitor to sleep. My concern is with the "UserIsActive" item as it appears to refer to "MAGICWAKE" (a google search only shows an app that I do not have installed and sheds no light on what it means in this context) and points directly to my keyboard and trackpad. Oddly, turning "Allow Bluetooth devices to wake this computer" in the Bluetooth advanced preferences does not change this, nor does rebooting. The countdown that appears here is always in the 1160 to 1195 range. I'm completly stumped...

iMac (27-inch Mid 2011), OS X Mavericks (10.9)

Posted on Oct 22, 2013 11:10 PM

Top-ranking reply

MichelDiz

Level 1

8 points

Posted on Aug 6, 2017 8:27 PM

Nothing here. I tried of everything that all people here said.

MAC SIERRA 10.12.6

Doing "pmset -g pslog" I know this

pmset -g pslog  18:27  06.08.17

Logging IORegisterForSystemPower sleep/wake messages

pmset is in logging mode now. Hit ctrl-c to exit.

2017-08-06 18:31:14 -0300

IOPSNotificationCreateRunLoopSource

Now drawing from 'AC Power'

2017-08-06 18:31:27 -0300

IORegisterForSystemPower: ...Sleeping...

2017-08-06 19:41:01 -0300

IORegisterForSystemPower: ...HasPoweredOn...

Wake Reason = UHC1 USB3 USB5 UHC7 . //I did this on purpose to test

2017-08-06 22:58:29 -0300

IORegisterForSystemPower: ...Sleeping...

2017-08-06 22:59:07 -0300

IORegisterForSystemPower: ...HasPoweredOn...

Wake Reason = pci1106,3483

Here is the result. I first do the tests according to the tips from you guys. I restart the MAC and then I'll send it to sleep. And he sleeps beautiful. But then I hit the mouse (test only with keyboard, no keyboard, only power button and nothing) to connect again. I use the Mac for a few minutes - I analyze if it has something in "prevented by" and I send a "sudo pmset sleepnow" - It takes a while to turn off completely, then it turns on very quickly.

It is in the second "revive" that mine loses the quality of sleep.

Something on PCI is calling back my mac from sleep instantaneously.

Nothing is attached, no USB, no Bluetooth, no internet sharing, no Chrome o other "sleep prevented by". Nothing. Could Apple be nice and solve this? Creating a simple option to override according to the user's need? They made the "Caffeine" to satisfy users that they did not want to "sleep" right? Why not this demand for sleep?

This problem is getting on my nerves, consuming my patience. Every single reboot I need to rearrange my work desktops because not even that, the Sierra knows how to do it alone sometimes.

Best Regards

View in context

150 replies

Nov 8, 2013 4:27 AM in response to sefeing

Just sent more info to the Apple dude...hopefully he gets back to me today sometime. I'll keep you all updated.

PS I just realized that Apple is crowdsourcing its tech support...If I get an answer and give it to you guys, I really deserve a paycheck. You think Apple will just send a check if I send them a bill?

63N

Level 1

4 points

Nov 9, 2013 6:47 AM in response to targus

terriblewithcomputers - Maybe Apple should pay us all for spending so much time fixing our own problems!

So, thought i might as well add mine to the list -

MacBook Pro 15" (matte HD screen), early 2011, 8GB RAM, 500GB Hitachi (7,200rpm i think?) hard drive.

No mods, and never used any bluetooth peripherals (that I can remember).

I've never noticed it taking any time to sleep until upgrading to marericks a couple of weeks ago, now it takes around 45 seconds to go to sleep (with no programs open), BUT waking up is pretty much instant, which is nice, although sometimes there's a 5-10 second dely before i can type - I think that's usually after the computer has been asleep for a while, overnight for example (if that makes a difference!?).

I was also having an (unrelated I think) issue where the computer would regularly wake from sleep by itself but I think unchecking the 'wake for network access' has solved that.

Looking forward to finding a solution!... now how do I stop the noise from my hard drive...

09/11/2013 13:57:35 GMT

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 47(hidd): [0x0000000a00000731] 12:43:19 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 270 secs Action=TimeoutActionRelease

No kernel assertions.

Nov 9, 2013 9:50 PM in response to 63N

that **** tickle...

JeroenJK

Level 1

0 points

Nov 10, 2013 3:52 PM in response to targus

Hey guys,

I have the same problem since Mavericks.

In ML it took too long to go to sleep, so I changed the sleep mode to 0. It was slow because the 16Gigs of RAM were written to my HD first.

After I changed it to 0, my Mac fell asleep 1 second after I closed it.

Since I upgraded to Mavericks, it takes too long. About 1 or 1:30 minute.

Here's the Terminal output:

Assertion status system-wide:

BackgroundTask 1

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 1

PreventUserIdleSystemSleep 1

NetworkClientActive 0

Listed by owning process:

pid 63(apsd): [0x0000000c0000024f] 00:00:13 ApplePushServiceTask named: "com.apple.apsd-keepalive-push.apple.com"

pid 63(apsd): [0x0000000c0000024c] 00:00:14 ApplePushServiceTask named: "com.apple.apsd-keepalive-sandbox.push.apple.com"

pid 48(hidd): [0x0000000a0000013d] 00:46:58 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 267 secs Action=TimeoutActionRelease

pid 639(backupd): [0x000000010000023b] 00:10:22 PreventUserIdleSystemSleep named: "Time Machine backup"

pid 639(backupd): [0x0000000c0000023a] 00:10:22 BackgroundTask named: "Time Machine backup"

pid 16(powerd): [0x000000090000012c] 00:47:35 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"

pid 11(UserEventAgent): [0x0000000c00000239] 00:10:52 BackgroundTask named: "com.apple.backupd-auto"

Kernel Assertions: 0x8=BT-HID

id=503 level=255 0x8=BT-HID mod=01/01/70 01:00 description=com.apple.driver.IOBluetoothHIDDriver owner=BNBTrackpadDevice

id=504 level=255 0x8=BT-HID mod=01/01/70 01:00 description=com.apple.driver.IOBluetoothHIDDriver owner=AppleBluetoothHIDKeyboard

The specs:

Late 2011 MBP 15"

2.2GHz i7

500GB 5400 HD

16GB 1333 RAM

I really hope we find a solution!

Jeroen

Nov 10, 2013 4:23 PM in response to targus

Any solution to this yet?

Nov 10, 2013 8:21 PM in response to DaiDaiDai

Nothing yet. The guy at Apple said he would get back to me this week sometime...I will keep you guys apprised.

UWPTS79

Level 1

8 points

Nov 12, 2013 1:37 PM in response to targus

I might as well add my two cents. That darn tickle in 3591 seconds??

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 49(hidd): [0x0000000a000003c2] 00:12:23 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 3591 secs Action=TimeoutActionRelease

No kernel assertions.

JeroenJK

Level 1

0 points

Nov 12, 2013 3:57 PM in response to terriblewithcomputers

Hope to hear from you (and of course the Apple guy) soon.

It's really annoying.

Nov 12, 2013 4:08 PM in response to JeroenJK

Just heard from him this afternoon...no info from engineering he said. They requested that I send a video of my computer falling asleep...just a video of the indicator light on the outside of the computer. Not sure why. I have no idea if they don't understand the problem at all or if there will be a clue in my video...we'll see.

JeroenJK

Level 1

0 points

Nov 13, 2013 12:25 AM in response to terriblewithcomputers

If they need a video they surely don't know what we mean, because it's easy to explain that it takes long to go to sleep.

Strange that they can't reproduce the problem themselfes. Much people have the problem.

It's very annoying at college, I have to wait till it sleeps, or I have to put it in my bag while it's still running.

Nov 13, 2013 2:24 AM in response to targus

We have the same exact problem on two different computers :

2010 13" Macbook Pro (8GB ram)

Early 2011 15" Macbok Pro (16GB ram)

They both take around a minute to go to sleep when the lid is closed.

It does not matter if any applications are open.

Apple needs to acknowledge the problem, it's clearl

Nov 13, 2013 4:01 AM in response to honoramongstthieves

Here is a video showing the extent of the problem (WARNING very boring video 🙂 ).

http://www.youtube.com/watch?v=E8OVOHhK6L0

Computer + Display sleep were set at 1min.

Display went to sleep after about 2 minutes, and it took an additional 1min30 for the computer to go to sleep (blinking LED).

nb-macbook-pro:~ nick$ pmset -g assertions

13/11/2013 10:47:45 GMT

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 48(hidd): [0x0000000a00002873] 00:00:44 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 54 secs Action=TimeoutActionRelease

No kernel assertions.

Nov 13, 2013 4:07 AM in response to honoramongstthieves

Thanks for the response. The more people who post to this, the more likely Apple will do something about it. I sent the guy at apple a similarly boring video of my computer falling to sleep at about the same timeline as yours. about 50-55 seconds.

greg6ez

Level 1

0 points

Nov 13, 2013 6:06 AM in response to terriblewithcomputers

Just to add my own experience of slow wake up with Mavericks (which I only upgraded to yesterday). I work on a 27 inch 2.66GGz Intel core i5 with 4GB of ram. About a 15 /20 second delay before image, and then a further 10 seconds or so further delay before I can use my bluetooth mouse.

Nov 13, 2013 1:27 PM in response to terriblewithcomputers

The same here, I have OS X 10.9 (13A603):

13.11.2013, 23:05:20 GMT

Assertion status system-wide:

BackgroundTask 0

PreventDiskIdle 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

InteractivePushServiceTask 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 46(hidd): [0x0000000a00000474] 00:20:16 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 210 secs Action=TimeoutActionRelease

Kernel Assertions: 0x8=BT-HID

id=507 level=255 0x8=BT-HID mod=01.01.1970, 02:00 description=com.apple.driver.IOBluetoothHIDDriver owner=BNBMouseDevice

Bluetooth drivers prevent system from sleeping in Mavericks - what's going on!?