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Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

Since updating to Mavericks and iTunes 11.1.2 itunes no longer recognizes either my iphone or ipad via wi-fi.


I have plugged them in and toggled the checkbox to no avail.


I have even restored my iphone. No deal.


If I plug them in, then I can sync. But even with the box checked to sync over wi-fi, as soon as I unplug the phone, it loses connecton.


I have also rebooted the phone and restarted my computer.


The sync over wi-fi opton is completely unavailable.

Posted on Oct 22, 2013 11:54 PM

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354 replies

Oct 25, 2013 9:13 AM in response to explorz

Same here. Since installing OS X 10.9 Mavericks and iTunes 11.1.2, our three iOS devices (an iPad and two iPhones) will not appear in iTunes or sync over Wi-Fi. It worked fine before. The devices can still be managed and synced via USB, though.


Things I tried: Unchecked and rechecked the "sync over Wi-Fi" checkbox for each device; rebooted the devices, computer, and router; downloaded and reinstalled iTunes; deleted ~/Library/iTunes and all related plist files in ~/Library/Preferences; turned Wi-Fi off and back on.


One observation: This article suggests using Activity Monitor to force-quit AppleMobileDeviceHelper as a troubleshooting step, but I don't see that process running at all, whether iTunes is running or not, and I don't know if it even still applies to OS X 10.9 Mavericks or iTunes 11.1.2.

Oct 25, 2013 11:18 AM in response to cmzx

Thanks for the information, cmzx, buit it's not related to this discussion. The issue being discussed here is that, for many people, our iPhones and iPads are not appearing under "devices" in iTunes unless they're connected via USB, but they did appear before installing OS X 10.9 Mavericks and iTunes 11.1.2. as long as all devices were on the same Wi-Fi network. Not being able to sync photos, music, videos, apps, books, etc. over Wi-Fi is an extension of that problem. I don't see how the removal of the "info" tab along with calendar and contact syncing in iTunes is relevant.

Oct 25, 2013 3:16 PM in response to explorz

A restart worked for me.



My story is the same as others. I updated to Mavericks and iTunes 11.1.2. At that point iTunes didn’t see any of my devices over Wi-Fi (2 iPads and an iPhone). They always appeared prior to that. I connected the iPads by cable and synched them (those syncs took a much longer time than usual). After that iTunes still did not see the devices over Wi-Fi. I then futzed around with every thing I could think of. Nothing worked. I couldn’t remember if I had restarted or not so I finally did a restart. Then, lo and behold, the devices all are showing up in iTunes. And the Wi-Fi sync is working just fine.



A restart doesn’t seem to work for everybody so I really don’t know what the secret sequence is to get this working. But the capability for Wi-Fi sync is still there.

Oct 25, 2013 5:30 PM in response to explorz

Facing similar issues here with my iPhone 4s and my mbp. I force wifi sync on my iPhone and it just hangs and won't sync. iTunes doesn't detect it aswell, unless i use a cable.


Aside all the hints given here, the only thing i have yet to try is a Factory reset on my iPhone. But i'm not that sure this will work, since this only started hapening after these latest updates of iOS, iTunes and Mavericks.


I also have all the latest updates of iOS, Mavericks and iTunes.


Have anyone tried a factory reset already? If so. did it work?

Oct 25, 2013 11:30 PM in response to explorz

I've got the same problem as described in the original post - that is USB sync working, WiFi sync NOT working.


When I turn on the device (iPhone or iPad) this turns up in the console log:

26/10/13 08.19.42,185com.apple.usbmuxd[26]_SendAttachNotification Device f0:cb:a1:69:01:74@fe80::f2cb:a1ff:fe69:174._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.
26/10/13 08.19.42,186com.apple.usbmuxd[26]MuxNetworkInitiateConnect Client 0x100317410-usbmuxd/NULL requesting attach to 08763aaf48d6cc50d0dfc0fcb84343d2cd5b43ed:62078 failed, could not begin background connection attempt: -1
26/10/13 08.19.42,186com.apple.usbmuxd[26]HandleUSBMuxConnect Client 0x100317410-usbmuxd/NULL MuxNetworkInitiateConnect failed
26/10/13 08.19.42,187usbmuxd[26]AMDeviceConnect (thread 0x101881000): Could not connect to lockdown port (62078) on device 3 - 08763aaf48d6cc50d0dfc0fcb84343d2cd5b43ed: 0xe8000084.
26/10/13 08.19.42,187usbmuxd[26]_AMDevicePreflightWorker (thread 0x101881000): Pair worker could not connect to lockdownd on device 3: 0xe8000084.
26/10/13 08.19.42,187com.apple.usbmuxd[26]HandleDeviceAttachHelperCallback preflighting failed for WiFi device 0x3-fe80::1030:ee8e:6420:eed8:0: 0xe8000084. Ignoring device.


Does anybody else get the same errors ?

Oct 26, 2013 12:31 AM in response to explorz

MIght as well add me to the list of disappointed Apple owners. OS 10.8.5 and the crap updated iTunes 11.1.2. Only syncs when it wants to, the wheels just keep spinning in iTunes. Reset my iPod 5 to no avail. Lost my 11,204 songs, managed to get 827 back on there, but now can't load any more. I've tried everything from these boards but nothing working. Hey Apple: quit upgraded us to CRAP. This is riduclous. No one from Apple can help either. 😠

Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

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