Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

Since updating to Mavericks and iTunes 11.1.2 itunes no longer recognizes either my iphone or ipad via wi-fi.


I have plugged them in and toggled the checkbox to no avail.


I have even restored my iphone. No deal.


If I plug them in, then I can sync. But even with the box checked to sync over wi-fi, as soon as I unplug the phone, it loses connecton.


I have also rebooted the phone and restarted my computer.


The sync over wi-fi opton is completely unavailable.

Posted on Oct 22, 2013 11:54 PM

Reply
354 replies

Oct 26, 2013 4:59 AM in response to explorz

I have exactly the same problem with an iPad 2 and an iPhone 5 after updating to Mavericks and the lastest iTunes.


For moments, iTunes seems to recognize them, but just for a couple of minutes. I restarted both devices and even my router with no positive response.


Also, after updating iTunes, my Apple TV didn't recognize home sharing until 3 restarts.


Regards.

Oct 26, 2013 5:28 PM in response to explorz

I may have found the fix. At least it's working for me for the time being. Create a brand new network "Location" in the "Network" pane of "System Preferences". It can't be a duplicate of your current "Location" (I tried that); it must be a brand new location:


1) Quit iTunes if it's running.

2) Select "System Preferences..." from the Apple menu in the top left corner of the screen.

2) Click once on "Network".

3) Write down or take screenshots of your network settings. [beyond the scope of these instructions]

4) Click on the "Location:" drop-down menu and select "Edit Locations...".

5) Click the "+" button to create a new location. Name it and click "Done".

6) Configure your network settings [beyond the scope of these instructions] and click "Apply".

7) Open a web browser and visit a web site to make sure your new network settings are working.

8) Open iTunes and watch your iOS devices appear again.

Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.