You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Failed to verify preflight file ... App Store broken after Mavericks upgrade

I upgraded my OS X to Mavericks and the install was very smooth. Since then, however, I cannot update any apps or purchase new ones in the App Store. I receive a message saying "Failed to verify the preflight file. It is not signed by Apple. The application will be available from the Purchases page." Unfortunately the same thing happens when I use the Purchases page as well.


Am I doing something wrong or did something break with App Store after my installation?

MacBook Pro (Retina, 13-inch, Late 2012), OS X Mavericks (10.9)

Posted on Oct 23, 2013 3:12 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2013 1:19 AM

What worked for me was changing the certificate preferences in Keychain Access (open Keychain Access app and then go to preferences).


I just changed both of the first two options to 'Best Attempt', they were originaly at 'Require if certificate indicates'.


Hope this Helps

18 replies

Sep 26, 2015 4:41 AM in response to RealHeartMozart

Without Apple fixing ocspd, you won't get past the issue without changing certificate settings in the keychain. The real problem is, that ocspd does a very bad job in retrieving OCSP or CRLs. While for example Firefox does verify all certificates sorrowfully on its own, Safari currently has problems with every second domain due to always the same error, that the CRL of the issuer could not be verified. This really effects about everything, for example I could not sign in to icloud on Mavericks, because the SSL certificates were not verified in the background. But it also does not help at all, if this only says "You can't sign in. Try later" and you need the console to find out what was happening. Trusting all issuers derived from root level CAs does not help really, because than you abandon CRL checking completely forever for the issuers.

Really fixing ocspd to do a much better job in retrieving and verifying OCSP sites and CRLs would help with A LOT OF current problems on OS X Mavericks.

Failed to verify preflight file ... App Store broken after Mavericks upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.