nrorg

Q: external mac keyboard not working with maverick on macbook air

I installed Mavericks 10.9 on a mid-2013 macbook air. The Apple external keyboard is no longer working from either usb port (external usb mouse does work, however, as does external firewire display). Reset PRAM and SMC to no effect.  External keyboard and external monitor (firewire) were connected at time of installing 10.9 (no idea if this interferred with the setup). Any suggestions on how to resolve appreciated.

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 23, 2013 6:44 AM

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Q: external mac keyboard not working with maverick on macbook air

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  • by nrorg,

    nrorg nrorg Oct 25, 2013 11:11 PM in response to nrorg
    Level 1 (1 points)
    Oct 25, 2013 11:11 PM in response to nrorg

    Problem solved: a different external / usb keyboard attached and underwent initialisation process. The apple keyboard worked after that. Could have saved myself hours.

  • by nrorg,

    nrorg nrorg Oct 27, 2013 4:13 AM in response to nrorg
    Level 1 (1 points)
    Oct 27, 2013 4:13 AM in response to nrorg

    Problem returned... and still not working. Great OS update.

  • by Peter Knox,

    Peter Knox Peter Knox Nov 1, 2013 6:40 AM in response to nrorg
    Level 1 (5 points)
    Nov 1, 2013 6:40 AM in response to nrorg

    Same problem here. No solution so far

  • by ald101294,

    ald101294 ald101294 Nov 3, 2013 6:48 AM in response to nrorg
    Level 1 (0 points)
    Nov 3, 2013 6:48 AM in response to nrorg

    I have the same problem and I am not aware of any solution so far.

  • by blantant,

    blantant blantant Nov 6, 2013 10:42 PM in response to ald101294
    Level 1 (0 points)
    Nov 6, 2013 10:42 PM in response to ald101294

    same problem. logitech usb mouse works. CM storm mechanical USB keyboard doesnt. LEDs light up when I plug in but nothing happens

  • by Joel Barhamand,

    Joel Barhamand Joel Barhamand Nov 7, 2013 10:35 AM in response to nrorg
    Level 1 (0 points)
    Nov 7, 2013 10:35 AM in response to nrorg

    Same, only mine was working, fine and then just disconnected itself.  I happen to have two apple external corded keyboards so I swapped, and still nothing.  It's rejecting their own keyboard. maddening.

  • by jmzcool,

    jmzcool jmzcool Nov 10, 2013 11:06 AM in response to nrorg
    Level 1 (0 points)
    Nov 10, 2013 11:06 AM in response to nrorg

    I recently purchased the latest Macbook Pro with Retina display. I am unable to use my external Apple keyboard with this machine, but it works on my homebuilt tower.

  • by Sean Mantey,

    Sean Mantey Sean Mantey Nov 11, 2013 2:05 AM in response to nrorg
    Level 1 (0 points)
    Nov 11, 2013 2:05 AM in response to nrorg

    My external USB keyboard was fine, for a week after upgrading to Mavericks, then stopped working on one MBA 2012 port.

     

    It still works on the other port and, after some experimentation, I've found it works on the other port if I plug it in via an extension cable or hub.

     

    Really frustrating!

  • by rosasledge,

    rosasledge rosasledge Nov 11, 2013 6:55 AM in response to nrorg
    Level 1 (0 points)
    Nov 11, 2013 6:55 AM in response to nrorg

    Me three.  The text entry keys work on the USB keyboard, but none of the control/ command/ function/ option keys do.  (Which is useless if you want to use ANY keyboard shortcuts.)

     

    Does this have something to do with keyboard preferences and security stuff (about what is allowed to control the computer functions?)  In my keyboard prefs only the text keys are lit up; all the other keys are grayed out. 

  • by usptact,

    usptact usptact Nov 27, 2013 12:57 AM in response to nrorg
    Level 1 (0 points)
    Nov 27, 2013 12:57 AM in response to nrorg

    Same thing here with Apple wired USB keyboard. It worked great under Snow Leopard, then Lion, then Mountain Lion but with Mavericks... I get it working from time to time but after many disconnect/connect operations. Really frustrating!

  • by Leo Jones,

    Leo Jones Leo Jones Nov 27, 2013 3:45 AM in response to nrorg
    Level 1 (0 points)
    Nov 27, 2013 3:45 AM in response to nrorg

    I have a new MacBook Pro with retina, 1TB SD, external 27" monitor (3 years old but works just fine).  I plug my apple wired keyboard into the usb of the monitor and the monitor into the Thunderbolt socket of the MacBook.  Most of the time I can not detect the external keyboard.  The only way around it is to disconect the keyboard, wait about 2 minutes, plug it back in again and I can use it.  It does not help if I just disconnect the whole display complete with keyboard by unplugging the Thunderbolt connector and putting it back in again.

     

    It's not the end of the world but 'something' must fix this **** neusance!  Any ideas anyone??

  • by stott.timothy,

    stott.timothy stott.timothy Dec 1, 2013 5:20 AM in response to nrorg
    Level 1 (0 points)
    Dec 1, 2013 5:20 AM in response to nrorg

    Facing the same issue. I recently installed Mavericks on a mid 2013 mba. My external Apple keyboard worked for a while until it decided otherwise.

     

    I observe the same results than Sean Mantey, when using the keyboard via a powered hub (e.i. it works).

  • by stevie-dee,

    stevie-dee stevie-dee Dec 9, 2013 6:22 AM in response to nrorg
    Level 1 (0 points)
    Dec 9, 2013 6:22 AM in response to nrorg

    I'm having a similar issue.  Macbook Pro, running 10.9.  If I completely shut down the system, I can plug in a wired/usb apple keyboard after boot and it is recognized.

     

    If I unplug the keyboard, that's the end.  I try plugging the keyboard into the port on the left or right side of the laptop, it will not get recognized.

     

    If I plug in my coworkers PC keyboard, it is recognized and it works.

  • by d18ge,

    d18ge d18ge Dec 14, 2013 2:20 PM in response to nrorg
    Level 1 (9 points)
    iPad
    Dec 14, 2013 2:20 PM in response to nrorg

    Add me to the list of folks haing issues with an extermal USB keyboard on Marvericks.  In my case I have the Apple keyboard connected to a Thunderbolt Display.  I never had an issue with the keyboard not being recognized until upgrading to Mavericks.  Now, more often than not, when I connect my MBP Late 2011 to the display, I can't get the keyboard to work unless I unplug it for 20-30 seconds then reconnect it.  Sometimes I have to repeat this 2 or 3 times for it to finally start working.  USB attached harddrive works fine.  As someone said, not the end of the world but extremely frustrating.  BTW, in my case, rebooting does not cure the problem.  The only thing that seems to work is unplugging the keyboard a bit then reconnecting. 

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