Exchange servers and Mavericks Mail

XT600.... I used the JohnFX solution and that solved my issue with rejecting emails with attachments. I have been in contact with Sr. Apple Staff and they kind of confirmed that there might be a issue with upgrading from ML to Maverick and the EWS file which is causing this issue.

All of our employees are experiencing issues with Mac Mail on OSX 10.9.1 and Exchange.

One thing that reduced the # of issues was to install Exchange 2010 SP3 RU3. Found here: http://support.microsoft.com/kb/2891587

Which specifically fixes: W3wp.exe crashes when you decline a meeting request by using Outlook Web App or an EWS application in an Exchange Server 2010 environment .... Found here: http://support.microsoft.com/kb/2888911

While this reduced the # of issues, especially with Calendar it did not solve our issues with Exchange not synchronizing email.

I'm going to open up another ticket with Apple to see if it goes anywhere. Has anyone else tried to get Apple's attention vie the Developer Network? Would you mind providng me your ticket #'s so I can reference them?

Sorry, I don't have any solutions, but after more than 20 years with Mac's this is really dissapointing. I'm spending several hours every week tryin to get my mail to behave in a decent way. I will consider starting up Outlook, which I have refused to do. Maybee I should have started using it long ago, but kind of way prefer Mail, but not able to neglegt the observation: Mails does not seems to work well with Exhange for the present time.

Even more, that there is no messages or even rumors about some type of action to improve the Mail - Exchange issues. With more and more people using their Mac's to connect to Exchange servers, it should be critical for Apple to provide some kind of fix for these issues. One should think. Or not?

Hi, thanks for pointing to Airmail. I have been struggling with my work Exchange server and MAIL for the past month, but finally gave up today, since none of the tricks suggeted in this forum and elsewhere did give me the mail messages back into my mail folders on this rather new iMac. Sorry to say.

After 3 hours with Airmail I'm just so surprised and amazed: Airmail setup took a fraction of the time that MAIL uses, and it nearly instantly created the mailfolders and within minutes populated these with the mail messages that I need so badly. Maybee Apple should just start over, buy Airmail and integrate it into the next major update? My user experience so far, would indicate that.

Well, this is a fine mess Apple has gotten us into (apologies to Laurel and Hardy). I used Windows/IBM compatible computers for more than 20 years but switched to Apple looking for elegance, reliability and simplicity. I run my own consulting business and grew tired of having to be distracted from my work to be the IT guy too.

When I switched I moved from Outlook to Mail and was a happy camper. I had to buy a third party conversion software to move locally stored .pst files but I assumed that was a one time deal. With Mavericks my Gmail and Exchange mail experienced the problems you all have detailed. So I decided to go back to Outlook (this time the Mac version). That transition went fine except (as I have noted earlier) Mavericks Mail changed the .mbox attributes on exported mail so those files cannot be read by Outlook. For many this may not be an issue because they do not have thousands of locally stored emails,but it was critical to me. My Exchange server hosting company (Intermedia) was clueless about this, with outdated instructions on how to move locally stored emails from Mail to Outlook. So just like I did years ago, I bought a third party conversion program for $30 to move locally stored emails, this time to Outlook rather than to Mail.

All is well now. I don't have religiously-based views between Outlook and Mail. Each has its own pros and cons. I just need something that WORKS. Since I thought this was Apple's strong suit, this episode has been really disappointing and hope that it is not a signal of a much larger problem. We all depend on our stuff to work. It costs us money and time if it does not.

best wishes to you all in your struggles...

Alan

Hi bradhs,

I opened a bug report on this issue back in November (via https://bugreport.apple.com) and was informed 1 month later that engineering had closed it as a duplicate of issue 15577831 which to date still appears as open. So still waiting.

Okay, let's try something. I work for an IT consulting practice and we deal with a lot of Exchange work. If anyone is interested and has access to their Exchange server (or knows enough to be dangerous) then please contact me. I'll try and determine if we are all running the correct updates and have things configured properly.

My email address is bradish75 .a.t. hotmail .d.o.t. com

Mac Mail uses EWS which is little different than RPC over HTTPS. Though, Outlook for Mac uses the same EWS as Mac Mail, so if Outlook for Mac works then so should Mac Mail.

A disclaimer: I also am having this problem with Mac Mail.

So after elaborating on this for last 3 months, where in the mean time Mail started work (for whatever reason) with Exchange and then stopped again, I got enough and switched to Airmail as well...

Airmail seems very nice, even supports Evernote and Dropbox, and the only flaw was the yahoo account setup, where it was not able to find the right options automatically, but after googling a bit, Airmail support pages have the correct setups which had to be applied manually.

Understand your message that Airmail in many ways does the job one would expect from the Apple Mail application.

However I have experienced that Airmail seems to have some flaws with the presentation of some mail messages, presenting them as one long sentece and making these impossible to read.

I have therefore been so lucky to have a license for the Office Outlook app, and that works fast and always seems updated from the Exchange server, even if I miss the clean interface that Mail had. But functionality is more important than design with my mails. Sorry to say.

I've tried Airmail a few times and it's just not for me. Doesn't work as well as Mac Mail in terms of organization. I receieve hundreds of emails each day, most go into other folders and I only review them once a day. Airmail shows all unread emails in all folders in the "To Read" mailbox.

Let me know if anyone out there wants to troubleshoot their Mail and Excahnge server. I'm willing to help to see if the issues are identical to what we are experiencing.

I'm happy to hear that you never had the issues with strange formatting of messages in Airmail. I dont understand why it happens, just can se that some messages are compressed into one long sentence. Outlook is pricey, but fortunately for me I already got the 2011 officepackage 😉. Otherwise, I would certainly use Airmail, it's a great app and a nice price.

Well, I'm sad to say I have an update on my "fix". The problem is back after only a week. I can't use my exhange account in Mail, Calendar or Contacts.

The problem appeared to occur again when I tried to access Contacts. Mail and Calendar were working fine. Contacts seemed to be having troubling hitting the exchange account. Contacts asked me for a password this morning. It didn't accept the PW. Then when I went back to Mail and Calendar, they aren't working now either.

After spending countless hours already, this is immensely frustrating.

KF_OFC, any way we can jump on an email conversation together? I don't work for Apple but I can help you troublehsoot the problem. I too am having issues, but not as bad as what you're describing. Your problems are most likely the configuratin or because of missing updates on your Exchange server.

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Hi, I'm back using Maverick and MAIL to read and send my e-mails after 3 days, thanks to bradh. He identifed that the Exchange server needed an update, but most importantly, that my work mail server seems to provide some not-so-good setttings when using the autodiscover function. Hence, mail server settings is now manually set, and MAIL works on two computers now.

I'm now able to send and recive mail with MAIL again, and it works. Thanks to Bradley. 😉

It would be great if there was a fix, although I admit to strong skepticism. There have been many suggestions on this discussion that worked for short times only. I second peter_watt's request to see the specific updates so we can try to implement here. I would love to give up Outlook and return to a functional Mail.