Exchange servers and Mavericks Mail

I have had the very same problems widely discussed here. Even the off-line setup described here didn't get me any further (i.e. the account was configured but never became online).

I was so frustrated that I had to start using Outlook for Mac (which wouldn't be my first choice) and even tried AirMail. Both worked flawlessly, buy I hate to have to use several mail clients for my different mail accounts.

Finally I found this page: https://testconnectivity.microsoft.com,that allowed me to test my connection (you must go to the Office365 tab) using my account credentials and to see the actual server assigned to my account. With that information I manually configured both Apple Mail and Calendar applications, uncheking auto discovery feature and replacing the outlook.office365.com with the actual server (pod... something), keeping the ESW path. After changing those settings and waiting a fee hours for the synching, averting seems to be ok.

I'm not sure how Microsoft Office365 works and if the assigned server will remain the same if, for instance I move to another place, so I'll keep the connectivity test form Microsoft handy.

I hope it helps.

Hi Brad,

I'm having a similar issue to many of those above here. I sent you an email with specifics.

Thanks

Just adding my voice to the general discontent. I recently got a Mac Mini with Mavericks preinstalled and have been pulling my hair out every day over inability to move messages from the Inbox to local folders on my Mac. I don't like storing email on the Exchange server, I like having it on my own computer away from prying eyes and neatly organized. I leave messages on the server only until acted upon, and then remove as a sign of completion. Can't do that now. Tried Airmail briefly and it is not the answer. Also the inability to directly import Contacts from Mountain Lion is enormously frustrating. I've heard there's an export-to-third-party-then-import solution which I will try, but that's the Windows way--not supposed to happen on a Mac.

I started using Macs in 1986 and wrote my Master's thesis on a $2500 Mac LC with a 4 MB hard drive in 1991. I was in heaven. Until recently I was as ardent an Apple supporter as anybody. But now that they have pivoted to phones and tablets, we old-fashioned computer users seem to come as after-thoughts. Apple has tremendous resources and could easily have fixed the problem by now were it a priority. Very sad. I'll probably stick with Mac out of inertia, but I'm losing passion for the brand.

Guys, same here...

My company's IT department runs Exchange: 14.3.123.3 (from web app info) and my Mail is 7.3 on 10.9.4 Maverics. So far my default Inbox gets mails properly in time, it just occasionally fails to mark some messages as read once clicked on them. That would be ok, I could make it done via right-click menu. But there is a serious issue with sub-folders in the default Inbox. Some of them contain NO messages while I can see tens of them via WebApp on Exchange server in the same sub-folder. Some of subfolders show several messages selected by random (I can't see any pattern here) and even Mail Search window cannot find messages that apparently are existing on the Exchange server. Finally, when I dragged email from my default inbox folder and dropped it into the sub-directory, it disappeared. Yes, it did.... Fortunately, the Exchange server has apparently got the notion because the moved mail can be seen now in proper sub-directory via WebApp.

I tried literarily all suggestions and tricks I found here, re-enabling email account, rebuild function, reseting PRAM or SMC or whatever else. The problem persists and virtually, I cannot use subfolders in Mail at all. By the way, our IT guys had migrated my mail box to newer Exchange and the problem started just then.

Good luck to everyone here so Apple hopefully listen to our complains. (via user feedback form at least)

I had the same issue but changing the settings to manual or 5 min didn't work for me. I've upgraded to Yosemite and it works as it should now.

Perfect! Many thanks

That worked for me. Thanks!