Exchange servers and Mavericks Mail

jimbo2k wrote:

It may be deactivated by default, but I am certain you can enable IMAP service on all Exchange email servers. Sounds like the kind of thing I might consider saying if I was looking after your server and either didn't know how to do it, or couldn't be bothered :-)

Okay, thanks...

But I won't be changing the exchange server settings of a 3000 employees company, let alone would I never have access to the servers, no matter if they are in the US or anywhere else. This is a company rule, and I am not an administrator. So I will have to live with it the way it is, which will move me away from mail...

Seems to be a problem on my side... but thanks for the advise, this might help others.

thanks

-chris

I think, moving away from MAIL is an overreaction, since we know Apple is working on the issue.

I got the email bounce back issue when my mail got an attachment in a 2500 employees company. So no way to call the IT and said my mac got an issue with exchange.

In Mail, I have flag, folder, VIP person and some smart folders, so I live with the issue, since I know Apple will provide a fix within a month or two.

So if you were in business and you got most of your legal documents and business requests by emails several hours or up to a day late, like a family member of mine did, would you still wait til they release a fix? He couldn't.

You should be checking your exchange server directly as a back up instead of buying a crappy windows product that works mediocre at best on Apple OS.

Well, the fact that this issue is known since more than half a year, plus the time it takes until we get a fix is just way to long.

For me this was really interrupting my business, causing delayed communication, and also caused financial impact. So I should have moved away way ago, but it is just now that I realize that the issue is not me or my Mac or the server...

So the last thing I would do is calling this an overreaction.

If mail is just used for private purpose, then I would wait. But anyways, now I understand why most mac users I know use Outlook, but this also is mostly because of company rules.

thanks

-chris

I agree with you, I don't have the same issue than you. For me it's just a bounce back email and when I click again the email is finally going out. I do not have any delay in message delivery.

It's very weird that you don't have the same issue. Maybe your problem come from another source. Try another software to see if you have the same problem or not.

For me, I can continue to work like this, it's just annoying,and I can't wait to get the fix.

I don't know why but suddenly today, people receiving twice my email.

But I don't want to quit MAIL and redo all my organisation for a couple month of annoying bounce back.

Cuttergot, the issue might be your Exchange server. Though, I acknowledge that Mail is definitely broken when used with Exchange. Apple is close to a fix, but it not yet fully fixed.

Temporarily switch to IMAP and you'll be fine. IMAP works perfectly with Exchange servers. The only thing you wont be able to do is set your Out of Office.

Foil man, if the crappy MS product you talk about is Office for Mac with Outlook it was the only solution that worked. Just as well for 200 quid.

The windoze geeks in the building's IT department insisted Exchange was all fine. It is no fun being the only Mac user in such circumstances. No help from anywhere and trying to run a business. "Let down by Apple" is the only feeling you have.

Even if it gets fixed who in those circumstances would ever go back to mail. It takes days to resync years of mail history. Outlook works for us. Mail does not

It's not as simple as you make it sound

I use Exchange 2010, Mac Mail, Calendar and Contacts, everything works correctly (including delegation) In addition I have Outlook 2011 which also works but not as well as the Apple apps, and delegation does not work at all..

The cause of it not working for some (even for some who use Outlook) is yet to be found

Meanwhile after three weeks of fiddling around with workarounds, rebuilds, manual setups, we needed a fix, Outlook fixed it for us. Period.

Good:

Fortunately what worked for me did not cost 200 quid, didn't cost anything at all.

but

I'm looking for a reason why what fixed it for you fails for others, but as you're fixed you don't need to be a part of it unless you choose to.

Does delegation work for you in Outlook using Exchange?

Never tried delegation, no admin or partner to delegate to. Just needs to send and receive mail.

i joined this thread when we had the problem, came back when people asked for workarounds and when people jumped on the thread with new symptoms. I am out now.

Hi peter-watt, just reporting back after 4 days,

My mail with MAIL and Exchange are still working perfect, after setting the mail server adress manually and from within MAIL, not using the auto-discover function, thanks to the help of bradhs.

My problem with Mavericks and mac mail has to do with attachements getting stuck in the outbox...

I've now tried several different domains that I own on 2 different exchange providers (each hosted exchange provider uses Exchange 2010, which from my conversation with Apple is definietly supposed to work with mac mail (Rackspace being one hosted exchange provider that I've tried). I've also tried all of the other suggestions that users have posted and still no solution to most of my emails with attachments getting stuck in the outbox.

My echange email works with no problem on Outlook 2011 (which has other issues, so I prefer not to use Outlook 2011), so this is definitely a mac mail issue and Apple still has no clue to how to fix this. I've must have spent hours already on this issue and I am now very disappointed with Apple. I'll keep monitoring the forums, but an all-around fix will probably have to come from an Apple update to the mac mail app.

Any other work-around suggesitons would be helpful...

Hi agl74, I can help you fix that problem.

Your problem is most likely due to the Exchange server not be configured to properly handle a lot of EWS traffic.

Exchange has many methods of communications, RPC, RPC/HTTPS, EWS, OWA, IMAP, POP3, SMTP, etc. Mac Mail and Outlook for Mac use EWS. EWS was supposed to replace RPC/HTTPS but Microsoft hasn't done a great job with optimizing it yet. So, instead of optimizing the code, they went backwards and created a "Thottling" policy to effectively stop Mac Mail and other apps that use EWS from overloading the Exchange server with too many requests.

If you can't email me, here's basically what you need to do on the Exchange server. I'm pretty sure this will solve you problems.

1) Disable EWS Throttling

2) Adjust the MaxAllowedContnetLength on the EWS server

3) Adjust the MacRequestLength on the EWS server

4) Adjust the executionTimeout on the EWS server

5) Change the Connectin Timeout of the IIS server

I've helped a few people on here so far. Though, keep in mind that Mail is still broken in 10.9.1 and Apple is actively working on a fix. How "broken" depends on what version of Exchange and how your Exchange server is configured.

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