Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mavericks upgrade wifi problem exclamation mark

Upgraded to Mavericks last night. Since then, no internet connection. iMac connects to the right AP but shows an exclamation point.

Wifi was working before the install and the other Macs with previous versions of OS X are connecting fine with the same AP.

Anyone had a similar problem? Any ideas what could be wrong?

Thanks!

iMac (27-inch Mid 2011)

Posted on Oct 23, 2013 8:44 AM

Reply
151 replies

Oct 24, 2013 3:10 PM in response to skahloun

Here's what finally worked for me -- don't ask me why or how...


1. Boot into Safe Mode (hold down the shift key while the computer boots up)


2. Go into System Preferences --> Network and click on the bottom button "Assist Me"


3. Create a new location. Choose your Wifi network and password.


4. Reboot


After I did this, my wifi was back to normal.

Oct 24, 2013 3:22 PM in response to skahloun

Hi,

I had the same problem after upgrading to Mavericks. Two symptoms: (1) some access points with WPA2 did not accept my password, (2) some public hotspots like Xfinity's network did not want to connect (had the exclamation point symbol). Removing the .plist files as explained before did not solve the problem. Going into Recovery mode and fix permissions also did not help.


I called support and with them on the phone I did:

(1) SMC reset (Shift + Control + Option + Power) and then

(2) Did PRAM reset (Command, Option, P, and R + Power, you will hear two starup chimes)

(3) went into the wireless adaptor, removed all the profiles and removed the adaptor itself from the list (System preferences -> Network, the list on the left where it shows Bluetooth and thunderbolt as well).

(4) Verified that nothing has left behind in the Keychain access (Under "System", category "Password" and there are no "Airport network password" keys on the list).

(5) Restarted my mac

(6) Added the Wifi adaptor (System preferences -> Network, clicking on the "+" sign and add "Wi-Fi")

(7) Tried to login again.


So far I tried to access my access point at home which did not work prior to this cleanup and now it works. I could not verify the other public hotspots yet; I'll do that after I am in an area where those exists but this might help others that suffers from the same problem. Let me know if it works for you guys.


Gil.

Oct 25, 2013 11:36 AM in response to wifiguru

Here you go


op = BOOTREPLY

htype = 1

flags = 0

hlen = 6

hops = 0

xid = 1936756734

secs = 0

ciaddr = 192.168.1.90

yiaddr = 192.168.1.90

siaddr = 192.168.1.254

giaddr = 0.0.0.0

chaddr = a8:20:66:4e:58:14

sname =

file =

options:

Options count is 8

dhcp_message_type (uint8): ACK 0x5

server_identifier (ip): 192.168.1.254

lease_time (uint32): 0x15180

subnet_mask (ip): 255.255.255.0

router (ip_mult): {192.168.1.254}

domain_name_server (ip_mult): {192.168.1.254}

domain_name (string): home

end (none):

Mavericks upgrade wifi problem exclamation mark

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.