Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why No Quick Look with MP4 in Mavericks?

Since upgrading to Mavericks, many movie or video types no longer are available through Quick Look - and must be converted to play through Quicktime. The convertion can take a awfully long time, depending on the movie size.


Why is that - because they worked fine with Mountain Lion.


The most noticeable examples are .MP4's

Posted on Oct 23, 2013 9:28 AM

Reply
83 replies

Feb 19, 2014 6:24 AM in response to Sean O'Bryan

Apple has crippled a previously wonderful feature of the OSX. After the “Downgrade” to Mavericks, Quicklook does NOT WORK for a majority of my video files. I have been a loyal Mac user for twenty years. I have thousands of videos of various formats. I previously used Quicklook extensively and its loss is a tremendous downgrade to my workflow and an extreme disservice to many.


I have tried every fix in this thread. (ProApps QuickTime Codecs, Perian, no Perian, removed cashes, Subler, reinstalled OSX, etc.) and nothing works. I have spent hours and hours researching and trying everything I can find to no avail. The typically wonderful Applecare was useless and acted like I was the only person in the world with this unique problem. They had me do a full reinstall of Mavericks. More hours wasted.


“Converting” hundreds of hours of existing files with QuickTime Player is not an option as it takes an extremely long time to convert one file and the file sizes increase by four to five times. It would take years to convert all of my files.


Make whatever technical or visionary excuses you wish, but Apple has done an extreme disservice to many, many users and completely abandoned the customer experience and service they were once known for. You can sure bet Steve Jobs would never have allowed this to happen. Apple are you listening and do you still give a darn? (Yes I have submitted to Apple.) Please step up to correct this complete loss of functionality in Mavericks.

Feb 19, 2014 7:39 AM in response to Got2BMac

I agree with everything you said, aside from the 'Steve would…' meme.


It's a nonsense to claim Steve Jobs never dropped support for older technology (he killed the Newton, didn't install floppy drives in iMacs, killed the Xserve & Xserve RAID, brought and killed Shake, locked old OS users out of iTools/.Mac/MobileMe - destroying thousands of 'homepage.mac.com' websites in the process, pushed through iMovie changes…). He effectively abandoned early Apple users when the Macintosh superceded it.


Steve constantly pushed forwards, please don't claim he didn't abandon support or drop old tech when it was still used by so many. It was only when Apple had major changes that they took time to support users needs (e.g. PPC to Intel transition had years of Rosetta support).


Change is what Apple did in the past & I expect they will continue to do so.


If it bothers you so much you'll need to revert to something before 10.9, I also regret them removing this feature - it's a step backwards in terms of my user experience, but making stuff up about what 'Steve Jobs would've…' helps no one & sullies your argument (& grabs the attention of old timers like me 🙂).

Feb 19, 2014 8:51 AM in response to Sean O'Bryan

Drew your words ring true. I obviously invoked Steve’s memory inappropriately in a fit of frustration, and using (old timer’s) selective memory of how things “should” have been… Your points are all well taken.


Also, I suppose Apple has good technical reasons for the major overhaul of how QuickTime works. Progress moves on…


I am just disappointed they chose not to invest in a patch that would bridge the new underpinnings to work with the millions of older files people still have, and will have for years to come. I’m repeating myself, but everything worked great before, and now it doesn’t. From an end user experience we lost a very useful tool.


Hopefully Apple will reevaluate and spend a few of their gazillion R&D dollars on a patch simply for the sake of customer service. Time will tell.

Feb 19, 2014 9:44 AM in response to Got2BMac

My understanding is that the older codecs were never designed to be 64bit and many are outside of Apple's remit (3rd party libraries, open source or proprietary codecs).


Since the Finder is all 64bit it means it would need to run 32bit emulation within Quicklook but 10.9 drops that support. Now I'm repeating myself…

https://discussions.apple.com/thread/5471254?answerId=23678997022#23678997022


I too dread the thought of converting files I need to a compatible format. I suspect handbrake will do a more efficient job than Apple's tools, but I will wait for someone else to figure out all the required settings.



Progress eh?

🙂

Jun 30, 2014 3:58 AM in response to Sean O'Bryan

Just upgraded to Maverick and have found this thread...


I don’t agree with the singular h264/mp4 format concept at all. There are a multitude of devices and output purposes which we create content for, and I don’t think Apple should have the only say in a worldwide format, just because they can. We are the content makers, we are the customers, we are the users. **** us off and we’ll go elsewhere. I just bought a new MacPro and don’t want it limited to iphone compatible output. That’s not what I paid over $11K for.


Why does we, the customers, let the organisation tell us what we want?

Apple don’t do this, it’s an abomination. I for one, will not be that loyal next time.

Why No Quick Look with MP4 in Mavericks?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.