This Mac can't connect to iCloud because of a problem with [email]

Hello All,

I just upgraded my Macbook Pro to Mavericks. Since doing so, I now have an error message when I attempt to retreive my email - "This Mac can't connect to iCloud because of a problem with... [email address]"

I have a gmail account for my appleID.

The email account that is showing problems is an @me.com email address.

The only other problem I noticed was that after the update, my me.com email address had a Facebook label in the account settings. I tried disabling it and that did not change anything. I next tried deleting the facebook account, nothing changed. Still showing the same error message.

Any help would be greatly appreciated.

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9)

Posted on Oct 23, 2013 11:19 AM

61 replies

May 20, 2016 5:54 AM in response to mzea

The keychain fix was temporary and only worked for me until the computer went to sleep while logged out. I found the ultimate solution is to wake the machine up, then wait about 10 seconds before logging in. When I do this, the popup never appears. If I login immediately after wakeup, without waiting, the popup papers 95% of the time.

If I were to guess, there is a process that hasn't been fully spun up when the auth tries to hit the Apple servers. Waiting allows it, or all, the system services to be spun up.

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This Mac can't connect to iCloud because of a problem with [email]

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