Birdman16

Q: I can't turn off iCloud keychain

After my icloud keychain on my MBP running Mavericks failed to sync with my ios devices, I have been trying to turn off my icloud account on my mac as troubleshooting guides have suggested. When I uncheck the keychain icon I get a prompt that comes up asking if I want to keep a copy of the keychain on my mac, delete the keychain, or cancel. No matter which option I choose the icloud keychain is not deleted from keychain access, and the check box automatically re-checks itself. I can not turn off icloud without disabling keychain. Help!!

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 23, 2013 12:35 PM

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Q: I can't turn off iCloud keychain

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  • by Birdman16,Helpful

    Birdman16 Birdman16 Oct 24, 2013 8:50 AM in response to Birdman16
    Level 1 (6 points)
    Oct 24, 2013 8:50 AM in response to Birdman16

    Additional info: I have tried to repair keychain, it says there is no problem/ I have attempted to delete the keychain but the option to do so is grayed out. I have tried to kill the icloud keychain process, but when I go to uncheck the keychain box the process starts up again and the problem persists.

  • by James Hassinger,

    James Hassinger James Hassinger Oct 31, 2013 5:25 AM in response to Birdman16
    Level 1 (79 points)
    Desktops
    Oct 31, 2013 5:25 AM in response to Birdman16

    Well, I'm unable to turn my iCloud keychains ON in the System Preferences. I go to iCloud->Keychain, and click the thing "on." When I go back, it's "off."

  • by mx250man,Helpful

    mx250man mx250man Nov 1, 2013 2:44 PM in response to Birdman16
    Level 1 (5 points)
    Nov 1, 2013 2:44 PM in response to Birdman16

    I finally got mine turned off - it was doing exactly what you described.  Here is what I did:

     

    1. Open Safari

    2. Choose Safari->Preferences

    3. Choose "Passwords"

    4. Uncheck "AutoFill user names and passwords"

    5. Choose "AutoFill"

    6. Uncheck all items

    7. Close Preferences

    8. Close Safari

    9. Reboot

    10. Open System Preferences

    11. Choose iCloud

    12. Select "Sign Out"

     

    Hope it works for you!

  • by richsadams,

    richsadams richsadams Nov 4, 2013 9:17 AM in response to mx250man
    Level 1 (84 points)
    Nov 4, 2013 9:17 AM in response to mx250man

    mx250man thank you for the tip.  I was experiencing several issues with Keychain (will continue to rely on 1Password) and had the exact same problem as the OP...uncheck "Keychain" in iCloud preferences and it would immediately re-check itself.  ???

     

    Doing as you suggested resolved the problem.  Absurd but I suppose there's a method to that madness somewhere.  Or it's a bug that'll get ironed out.  :\

     

    Thanks again!

  • by richsadams,

    richsadams richsadams Nov 4, 2013 10:31 AM in response to richsadams
    Level 1 (84 points)
    Nov 4, 2013 10:31 AM in response to richsadams

    Well, I spoke too soon.  Although I was able to uncheck Keychain in my iCloud preferences on my iMac (OS X 10.9) by following the steps above, when I rebooted it was checked again and even after following the steps I'm unable to get it to stay unchecked OR sign out of iCloud - due to Keychain remaining active. 

     

    I've signed out of iCloud on my MacBook Air and deleted my account completely from my iPhone 4 and iPhone 5s. AFAIK there are no other iCloud services running.

     

    I still cannot get it to uncheck without immediately rechecking itself again and am unable to sign out of iCloud on my iMac...getting this error:

     

    Screen Shot 2013-11-04 at 10.30.04 AM.png

     

    No idea how to proceed.

  • by dannykite,

    dannykite dannykite Nov 6, 2013 5:48 AM in response to richsadams
    Level 1 (0 points)
    Nov 6, 2013 5:48 AM in response to richsadams

    The above worked for me on my Imac. It did not on my MBP. I got the exact same message

     

    Keychain is a mess, it has several 'old' keychain passwords from my different device copied. Now I like to restart with a clean chain.

    Deactivated keychain on alle my devices (including iphone and pads) except for the mbp ofcourse were i manually deleted all entries in the keychain.

    activated one by one the devices again.

    after a while, some of the "old" entries appear again...

  • by richsadams,

    richsadams richsadams Nov 6, 2013 8:20 AM in response to dannykite
    Level 1 (84 points)
    Nov 6, 2013 8:20 AM in response to dannykite

    So I'm wondering...does keychain need to be active on at least one device?  That would explain why I could uncheck it on all of my Apple products except my iMac. 

     

    Now that it's only running on my iMac things seem to have settled down.  Apparently 10.9.1 is due for release any minute now.  Hopefully Apple will have sorted out this issue.

  • by Moro90,

    Moro90 Moro90 Nov 21, 2013 6:07 AM in response to Birdman16
    Level 1 (0 points)
    Nov 21, 2013 6:07 AM in response to Birdman16

    You will need to set up keychain correclty in order to turn it off. So follow the guidelines from http://support.apple.com/kb/HT5813?viewlocale=en_US in order to set up keychain correctly. Includes phone number verification.

     

    Than reset the network settings (go to: settings / general / reset / network settings) -> please keep in mind that the saved wi-fi passwords will be erased, and than go to settings / icloud and turn off the keychain. This should solve the issue.

  • by jtsbirm,

    jtsbirm jtsbirm Dec 28, 2013 8:49 PM in response to Birdman16
    Level 1 (0 points)
    Dec 28, 2013 8:49 PM in response to Birdman16

    I have the same problem, did anyone find a solution to this?  Still cannot sign out of icloud.

  • by Moro90,

    Moro90 Moro90 Dec 29, 2013 11:07 PM in response to jtsbirm
    Level 1 (0 points)
    Dec 29, 2013 11:07 PM in response to jtsbirm

    Try to sign in completly, so sign in with phone number and everything and then sign out. It should work.

    Otherwise you can try to call apple care, they might be able to help you.

  • by phelo_partidas,

    phelo_partidas phelo_partidas Jan 17, 2014 2:34 PM in response to mx250man
    Level 1 (0 points)
    Jan 17, 2014 2:34 PM in response to mx250man

    This Works for me, thanks

  • by TXRedneck,

    TXRedneck TXRedneck Feb 15, 2014 7:20 AM in response to Birdman16
    Level 1 (0 points)
    Feb 15, 2014 7:20 AM in response to Birdman16

    Same problem here. I can turn off iCloud Keychain on iPhone and iPad but I can't turn it off on the iMac (with keeping passwords stored on my Mac). Sync is not working between devices so I need to turn Keychain off on all devices before I turn it back on step by step.

     

    None of the steps mentioned above have worked.

  • by cmont133,

    cmont133 cmont133 Mar 11, 2014 6:35 AM in response to Birdman16
    Level 1 (0 points)
    Mar 11, 2014 6:35 AM in response to Birdman16

    I had a similar problem on a macbook where I had just added an iCloud account with keychain checked. I was trying to delete it, but it would not because key chain was enabled. But I could not turn off key chain either. I tried the suggested steps found here and on other threads as well but it did not work.

     

    But it got fixed when I actually completed the iCloud "new device added" (not sure of the exact wording) approval process. I had to accept or refuse the request to add this macbook on the other machine. Once I refused it, I was able to de-activate keychain, and then delete my iCloud account on that computer.

  • by logamberat,

    logamberat logamberat May 16, 2014 3:33 AM in response to cmont133
    Level 1 (0 points)
    May 16, 2014 3:33 AM in response to cmont133

    Hi cmont133,

     

    How did you add the new device?

     

    I still cannot uncheck my keychain on icloud

     

    Thanks.

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