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Serious Mail problems

After upgrading to Mavericks, the following has happened with my Mail app :

1. Lost a couple of important folders wtih all messages in them

2. Flagged messages all messed up (wrong counts, for example)

3. Mail headers are there but there is no content in a number of messages

4. "Sent" folder is all messed up, some messages appear, others do not

Is there an immediate fix, so I can recover my previous Mail set up or do we need to wait for Apple to fix this ?

Posted on Oct 24, 2013 12:00 AM

Reply
32 replies

Oct 29, 2013 5:14 AM in response to OVozeh

I also lost thousands of lost emails as a consequence of a direct migration from 10.6 to 10.9.

This is a very serious bug that Apple should address immediately with (1) an update of Mavericks (for those that haven't migrated yet) and (2) a patch (for the rest of us who did migrate and are looking forward to recover their lost emails).

We should not rely on empirical hacks discovered by other users for something as important as recovering our lost correspondence!

Oct 29, 2013 5:31 AM in response to toldor

I have five of those. Would you know which one could be the critical one in this case ?

file:///Users/ovozeh/Library/Mail/V2/MailData/Envelope%20Index

file:///Users/ovozeh/Library/Mail/V2/MailData/Envelope%20Index-shm

file:///Users/ovozeh/Library/Mail/V2/MailData/Envelope%20Index-T0x60800007cc40.t mp.zeDxS7-shm

file:///Users/ovozeh/Library/Mail/V2/MailData/Envelope%20Index-T0x60800007cc40.t mp.zeDxS7-wal

file:///Users/ovozeh/Library/Mail/V2/MailData/Envelope%20Index-wal

Oct 29, 2013 5:32 AM in response to lollops

Yes you are right, there should be a patch or update, but not everyone can wait for weeks (yes, even to write the patch or update should be tested and confirmed etc.) to wait for that. So you need workarounds to get your stuff back. And no, your stuff is not lost, it is still there. Only mail can't find it, because it don't know where to look at. That's why you tell Mail to start the index-process again.

Oct 29, 2013 5:36 AM in response to OVozeh

As I learned before the "*T0x60800007cc40.t mp.zeDxS7*" files are just temporary files. But just in case you can't break anything if you just move every file to a different name, e.g. Envelope Index.old" and so on. Just in case something goes wrong you rename the .old-files again and you are back to your original state.

Oct 29, 2013 6:13 AM in response to OVozeh

What is .noindex file?

File type specification:

The NOINDEX file extension is associated with the Spotlight search feature installed in Apple Mac OS X operating system. The noindex file is a folder with other files and .noindex suffix prevent Spotlight to index data in this folder.



That's what I found for .noindex

Oct 29, 2013 7:36 AM in response to OVozeh

I'm desperate, as my Mail has become an entity I don't recognize. My regular mail is all going to the Junk folder, and when I try to move it to the mailbox it should have gone to in the first place, nothing happens. I just tried the Envelope file moving trick, and now it's importing all my messages ... more than 650,000 of them! I had cleaned out my mailbox prior to installing Mavericks, so where the heck are all these coming from??


I am no whiz at working on the technical aspects of my MacBook pro, by any means. Is there something that can be done here, or should I go into Time Machine before I installed Mavericks and hope for the best? I own a graphic design business and all of it is run through emails. I found messages on my iPhone that were never delivered to Mail on my MacBook, and that just can't happen. H.E.L.P. Please.

Serious Mail problems

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