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Mavericks corrupts external hard drive

My WD MyBook studio 2TB (fw800) suddenly shows up empty on my desktop after a Mavericks upfrade on my mid 2009 mbp.


Disk Drill is now scanning the WD, and the files are there, about 1,4 TB of it...


How do I get the disc structure back?


I have no Mountain Lion OS-mac to test the WD in..


I had a bootable Mountain Lion on the WD, could that be the problem?


In Disk Drill MyBook has four units; EFI(200Mb), MyBook(1,8Tb), Unallocated 128Mb and Lost partition (200Mb)

iOS 7, Ipad mini + ios7

Posted on Oct 24, 2013 1:08 AM

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1,484 replies

Oct 25, 2013 11:36 AM in response to Trocafish

People for YEARS have been chirping about NOT buying WD drives on this forum. This is more proof for same.



Buy Toshiba or Hitachi or Seagate drives.


Ive got just under a 100 hard drives, and even the free western digital drives I got,....I gave away.


I assume you have some "magical" WD software you installed which came with your WD? This is the likely source for Mavericks incapability. 😊


Ive been using 30 + diffferent external HD on Mavericks now, and run some huge data collections


ALL EXTERNAL HD (the 30+) work fine...... of course they arent WD




I assume you have some nasty WD "utilities" on your external drive?


http://www.wdc.com/en/products/products.aspx?id=200



Never install external HD software,...never ever never. Regardless of mfg.

Oct 25, 2013 11:40 AM in response to idontknownousername

idontknownousername

, just the WD Drive Manager installed



Ughhh, thats the problem 😢.


NEVER install HD software, it creates problems on Windows and Mac



All HD out of box should be thought of as bricks and formatted for use.


From your comments you have this on it:


http://support.wdc.com/product/download.asp?groupid=111&sid=61

Oct 25, 2013 11:54 AM in response to Trocafish


WD My Book Studio 2 TB FireWire 800 External Hard Drive


The WD My Book Studio FW includes firmware [the WD Smartware] that cannot be deactivated



If you could (which you dont want to, nor do I blame you) rip the ACTUAL HD out and put it into a HD dock, it would work fine




A HD is a HD, is a HD......theyre all BRICKS. the SATA bridge in that box has some garbageware / firmware on it.



Always been warning people about any HD software or "in box" firmware/trashware.


Ive found other information about this issue elsewhere

Oct 25, 2013 12:04 PM in response to Trocafish

Its an option you may be uncomfortable with, which is drive extraction.


Its actually very easy and Ive done it 100 times or more.



after that is requires either a HD dock, or a SATA bridge interface as here:


Rescue tools to use with your extracted HD for data recovery

User uploaded file



Trocafish

Ripping out the disc would actually give me the file structure back?



Your files yes. But CONTACT WD FIRST, they may have a patch for this, .......Id never recommened someone crack open a drive that hasnt spent a lot of time tearing down computer hardware.


Thats a last resort for yourself.




http://www.youtube.com/watch?v=K4ibyRyWXG0

Oct 25, 2013 12:03 PM in response to PlotinusVeritas

Sorry you're wrong ...


I'm using the MyBook Studio II in Raid 1.


http://support.wdc.com/product/download.asp?groupid=114&sid=62&lang=en



It even says 10.9 support there.. problem is without the Software you don't see the RAID status, thats the only use case.


I rather think this is related to Firewire than the software. Been running the disc via usb for now and so far it works (not a real solution though).


Oct 25, 2013 12:08 PM in response to idontknownousername

idontknownousername

Sorry you're wrong ...

I rather think this is related to Firewire than the software.



Sorry, but im right, i MENTIONED the SATA bridge and its firmware.


Firmware and the SATA bridge imcompatability. Doesnt matter which,


The SATA firewire bridge is between the HD and the cable.




There is NOTHING between a computer and external HD (if its working ok) that will cause ANY problem but 2 things:



1. A bad SATA bridge


2. garbageware software to "improve HD performance" etc.



about bad SATA interfaces:>

Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD

Oct 25, 2013 12:11 PM in response to PlotinusVeritas

I thought you where referring to the note on the site you posted:


Very Important: Not compatible with New Operating Systems; check the list of supported operating systems below for compatibility before installing.



Anyway, how does this help anybody?

The Drive was working fine before mavericks, it doesn't with mavericks. I guess thats the point.

Oct 25, 2013 12:11 PM in response to PlotinusVeritas

Ok, I have a dock at work, saved a lot of HD´s when we got rid of the PC's. Cased some of them. No biggie, I agree.


But for now i just do the recovery with disc Drill and disconnect the WD until some solution may come.


My LaCie Firewire -drive is serially connected after the WD and used as a TimeMachine, with no problem. But I disconnected it just in case.


Thought about the firewire-issue that idontknownousername mentioned, but I have no clue..

Oct 25, 2013 12:22 PM in response to Trocafish

Second llink in my no2 post was wrong. This is the correct one.


http://community.wd.com/t5/External-Drives-for-Mac/All-data-gone-on-My-Book-Stud io-II/td-p/602387



Also othe ppl trying to get some answers:

" After calling WD numerous times they gave up and asked me to ask Apple what Mavericks does to their raid drive"


http://community.wd.com/t5/External-Drives-for-Mac/Attention-WD-all-data-gone-on -my-book-studio-II-and-everything/td-p/602605

Mavericks corrupts external hard drive

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