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Mavericks corrupts external hard drive

My WD MyBook studio 2TB (fw800) suddenly shows up empty on my desktop after a Mavericks upfrade on my mid 2009 mbp.


Disk Drill is now scanning the WD, and the files are there, about 1,4 TB of it...


How do I get the disc structure back?


I have no Mountain Lion OS-mac to test the WD in..


I had a bootable Mountain Lion on the WD, could that be the problem?


In Disk Drill MyBook has four units; EFI(200Mb), MyBook(1,8Tb), Unallocated 128Mb and Lost partition (200Mb)

iOS 7, Ipad mini + ios7

Posted on Oct 24, 2013 1:08 AM

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1,484 replies

Oct 25, 2013 12:24 PM in response to PlotinusVeritas

I have heard your message many times by experienced mac users. Erase all proprietary software and reformat for GPT HFS Journaled.


I recently bought a Seagate 1TB drive, sold as a "data" disk. I did not realise the implication that you cannot instal OSX on an MBR format disk, you need GPT. It is only good , in that it would store both PC and MAC data. So maybe check your disk format?

Oct 25, 2013 12:36 PM in response to idontknownousername

idontknownousername

Anyway, how does this help anybody?

The Drive was working fine before mavericks, it doesn't with mavericks. I guess thats the point.



The entire point is ANY HD will work with ANY operating system,


.......unless there is garbageware software, or oddball SATA firmware on the card between the HD and the cable to the Mac.


Your HD, ANY HD will work with Mavericks.



Its WD fault as per its firmware (permanent?) on the bridge interface. 😉

Oct 25, 2013 12:48 PM in response to PlotinusVeritas

My drives are connected via a Firewire daisy chain.Whilst I believe PlotinusVeritas is correct, and the reason I moved my WD drives to a backup only role last year, the irony is that it is my GTech that now thinks it is a 'MyBook', and my two WD drives are (mostly) working. So somehow it seems the WD software has hijacked my GTech?

Disconnecting the chain and leaving only the GTech does nothing to help.

Oct 25, 2013 12:57 PM in response to PlotinusVeritas

PlotinusVeritas wrote:

People for YEARS have been chirping about NOT buying WD drives on this forum. This is more proof for same.

Buy Toshiba or Hitachi or Seagate drives.

Actually I would say the opposite.

Western Digital is the most reliable (and fastest) disk brand I've ever used across all computer platforms (laptop, desktop, and server)

Of all the WD disks I've ever bought, installed, and sold, I've had a 0% failure within 5 years.


Toshiba laptop disks have the highest failure rate (and the slowest performance) I've ever seen in my 15 years working with all sorts of computers.

(7 failed disks out of 70 computers within 3 years)


Hitachi disks are generaly good, but very fragile.

Seagate's are on par with WD.


Has anyone connected the WD Studio II over USB/eSATA? Does the data still disappear?

Oct 25, 2013 1:06 PM in response to chattphotos

chattphotos

Actually I would say the opposite.

Western Digital is the most reliable

I have 5 WD disks, (3x MyBook Studio II and 2x WD passport studios)

Toshiba laptop disks have the highest failure rate

Hitachi disks are generally good, but very fragile.




Real world testing proves otherwise from your limited spectrum exposure to hard drives in general.


Especially from those running "BIG DATA" and managing server farms.


Ive owned at least a 1000 HD and have 96 of so HD here on premise now, WD consumer grade are the worst statistically.


WD "black" professional drives used in server farms ARE reliable, but that is not consumer level drives.


The ONLY thing the HD pros actually agree on are that Hitachi 2.5" are the best hands down period no arguement


Toshiba 2.5" are actually right under Toshiba as best as per failure rate. Toshiba 3.5" are made (until sold to Toshiba by Hitachi) by Hitachi, but now owned and 'Toshiba branded'


Given the second law of thermodynamics, any and all current mfg. HD will, under perfect storage conditions tend themselves to depolarization and a point will be reached, even if the HD mechanism is perfect, that the ferromagnetic read/write surface of the platter inside the HD will entropy to the point of no return for data extraction. Ferromagnetic depolarization from entropy will "kill" all good HD


HD life varies, but barring mechanical failure, 3-8 years typically

Oct 25, 2013 2:47 PM in response to PlotinusVeritas

PlotinusVeritas wrote:


People for YEARS have been chirping about NOT buying WD drives on this forum. This is more proof for same.



Buy Toshiba or Hitachi or Seagate drives.


Ive got just under a 100 hard drives, and even the free western digital drives I got,....I gave away.


I assume you have some "magical" WD software you installed which came with your WD? This is the likely source for Mavericks incapability. 😊


Ive been using 30 + diffferent external HD on Mavericks now, and run some huge data collections


ALL EXTERNAL HD (the 30+) work fine...... of course they arent WD




I assume you have some nasty WD "utilities" on your external drive?


http://www.wdc.com/en/products/products.aspx?id=200



Never install external HD software,...never ever never. Regardless of mfg.


A load of codswallop!


I don’t mean to be rude but I really do think what you said about WD drives is, under the circumstances, ill considered and, frankly, ignorant of certain facts.


It’s like having a lorry crash into a 100 year old shop and you are blaming the shopkeeper for the accident.


I've been using WD external drives for years with no problems at all.


I'm guessing that there has been a basic misunderstanding by someone somewhere (I strongly suspect somebody at Apple) about the difference between a Hardware RAID and a Software RAID drive.


My MyBook Studio II 2TB came with two physical volumes, each 1TB. This gave me the option of either having a 2TB external drive (RAID 0) (called “striped” I think) or as 1 TB RAID 1 (Mirrored) device (i.e. with two 1 TB physical hard drives with exactly the same information on each). Because each physical hard drive can be removed in the event of failure and replaced, I chose RAID 1, foregoing the extra 1TB space, for security in the event of a failure. I did after all buy it as a backup for files on my iMac’s 750GB Internal drive.


To achieve RAID 1, I used WD's hardware RAID (the drive’s built-in software) and some supplied software (WD Drive Manager). The latter software sets up the Hardware Drive, monitors its condition, reports any problems and provides serial numbers to obtain replacement volumes (amongst other things). The advantage for me doing this is that, if one drive fails, I can whip it out and replace it with a new one. As the software is in the MyBook hardware, all I need to do is (before I reconnect the Drive to my iMac) switch on the MyBook. The MyBook then automatically copies all data from the functioning volume to the newly replaced volume. Thus the external backup is restored.


An alternative option for me was to format the WD drive as RAID 1 using Apple’s Disk Utility (Software RAID - as I understand it). This would have achieved the same drive configuration (RAID 1). However I would not have benefitted from the simple ‘replace the volume and it will fix itself convenience’ of the hardwired WD software. The clincher for me was a comment made by a colleague of mine who was, when I bought my WD Drive (2009/10 - I forget exactly when), my company’s IT guy - responsible for all our numerous servers and such.


He recommended I bought an Hardware RAID over the Software type - if I could afford it - because with hardware one could just swap drives. He reckoned that with software RAIDs one wasn’t necessarily able to copy back the data back to a new internal HD (to do with something I didn’t understand - an encryption issue I think).


I suspect the problem is that Apple has inadvertently introduced an incompatibility between Hardware RAID drives and those formatted for Software RAID.


Apple will sort this out of course. It will just take time. I guess at least 12 weeks judging by previous software releases. Maybe up to a year depending on their priorities. Have no illusions here - this won’t be the only problem they will need to solve.


I’m still with Mountain Lion. Why? I never immediately upgrade for a major revision. The death of Steve Jobs notwithstanding, I simply refuse to do it based on previous experience alone. I’ve been using Macs since 1994. I learnt early on to leave the bug finding to the fan boys.


So thanks for the heads up boys.


I will be leaving Mavericks until at least version 4. Mostly because I upgraded to ML at version 2 and my iMacs problems (mid 2007) didn’t get anywhere near sorted until 10.8.4. Even now there is stuff that hasn’t been resolved (as far as I’m aware.


So, to be honest, I think might be sticking with ML despite the temptations of Mavericks. I swapped Snow Leopard for ML which offered must but I lost a lot more stuff that I actually used. Now I’m being offered more for stuff I may never use because I don’t have an iPhone. So I’m doubly cautious. In time I may be proven wrong, but this thread doesn’t exactly inspire me with confidence that I will be. I mean, who’s going to be worried about WD drive problems (or any other make) if the have convinced every one to use iCloud, DropBox et al?


As for the problems experienced here, has anyone tried Alsoft’s ‘Disk Warrior”?


Google them and use their support pages. There might be a work around or even the solution there.


If not, I would suggest disconnecting the external drive and leave it alone until Apple has issued a fix. Then use Disk Warrior (or other product) to repair the drive.

Oct 25, 2013 3:12 PM in response to El Deanio

El Deanio


You obviously missed the part about 95% of the posters in here complaining about their WD My book drives.


The issue is in the SATA bridge firmware card attached to the WD drive itself in the enclosure.


As stated, a HD is a HD is a HD, .....and will work with ANY operating system.


Ive tested a hair over 30 hard drives with Mavericks, all work fine. I manage a huge data collection and have hard drives stacked in giant piles here.........none have an issue with Mavericks.


Your failure to understand bridge hardware and firmware is something you need to investigate.




You said----
I've been using WD external drives for years with no problems at all.


This has nothing to do with the actual WD drive..............this has to do with the HD enclosure and the SATA bridge card and firmware for firewire or otherwise. This SATA card and firmware is from WD




Due to your lack of investigation into what "IS" an external HD,...


you confuse a "WD hard drive".......with "WD SATA card and WD firmware/software"



You said----
blaming the shopkeeper for the accident.


If the shopkeeper (WD) has failed to make compliant SATA bridges and/or firmware, then yes, it is the shopkeeper fault.

Hardware MFG. have had many many months to prepare for a new Mavericks OS.


😊

Mavericks corrupts external hard drive

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