Canoscan 8800F (USB)

No promises, but this is worth trying: I'm guessing that you may have downloaded the wrong version of these files, so try this: Go back to Canon's website (link is above) and download & install the software again. When you do, before you click "Download" make sure the operating system is correct. Specifically, if your Mac has Mavericks (10.9), make sure that's what is selected so you download the right version of this stuff.

Tanx for the explanation, it makes sense. The Canon software works, but the buttons on the machine and Image capture is dead. I don't have Adobe, so TWAIN is not for me. Thanx again and I hope Apple gets its act together, they had ample time.

Thanks. I had downloaded the correct version (twice). I got it to work by first deleting the software and then re-downloading for a 3rd time, and that worked.

I have MP working but the buttons doesn't work as well.

Has anyone been able to get the buttons on the scanner working?

Those buttons were really useful!

Sorry, jeremyyip. The buttons won't work until Canon comes out with an update to fix Apple's "Image Capture" app. FYI, I've pestered Canon's tech support people, so they know it's broken. Hopefully they'll publish the update soon. I'm watching for it too, so when they do, I'll post something here.

Thanks gsmetz for all the work and explanations. I am just waiting, One question: Is this ICA thing a problem of Apple or Canon? Earlier you said Apple, now its Canon.

Well, I was confused because it depends who you ask😐. Someone at Canon told me ICA is an Apple product (which is true) so Apple has to fix it; but then an Apple "genius" told me Canon has to send Apple a new ICA driver for Apple to distribute. I think that's the right answer, and then someone else at Canon said that was right.

The TWAIN driver (the update that is on Canon's website and is working) is what the rest of the industry (Windows, Linux, Unix, ...) uses as the standard for scanner drivers. ICA ("Image Capture Architecture") is Apple's OS X "standard" for scanners, and that's what isn't working for this scanner. (I have another Canon all-in-one scanner that does work.) So I think what is supposed to happen here is that Canon needs to solve the problem and send Apple an updated ICA driver for their product, and Apple will distribute it as part of an OS X update. That update may or may not also show up as a download on Canon's website.

Ok, sounds logical. Thax again

any news on this topic?? My scanner stil does't work with the buttons.

No news yet. FWIW: Many other scanners (Canon, Epson and more) don't work in 10.9 (Mavericks). Apple seems to have broken their Image Capture Architecture (ICA), including their Image Capture app and the generic device drivers that come with Mac OS. I'm hoping (but make no promises) that this will get fixed soon in a software update.

norbertmuc wrote:

any news on this topic?? My scanner stil does't work with the buttons.

To use the buttons on the scanner you need to install MP Navigator EX 1.0 Opener.

gsmetz wrote:

Apple seems to have broken their Image Capture Architecture (ICA), including their Image Capture app and the generic device drivers that come with Mac OS.

Apple has not broken ICA. It is up to the vendors to supply Apple with an ICA driver. So if the vendors drop support for a particular scanner then there is not much that Apple can do about that.

I have installed MP Nav, but the buttons don't work, I can only scan via Software MP Nav. In the old days I just pressed the Button on the hardware, and for that to work again you apparently need a new ICA. Canon should be aware of this.

I have a CanoScan LiDE 110 and it still doesn't work - I installed all the "current" drivers and MP Nav software, but the MP Nav software says I don't have a scanne attached. ***?

-E

Hello guys,

After downloading and installing the drivers and software, as I checked the thread as closed, my 24" iMac still not recognize my 8800F Canoscan...

Where can I find the driver files on my system, in order to delete them and retry ?

My mac's version is 10.9.

Thanks !