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QuickTime will not play AVI files after updating to Mavericks

Since I have updated to OS X Mavericks, QuickTime 10 will no longer play AVI files. Instead, it takes HOURS to convert them into MOV files. Obviously, this is annoying and not going to work.


I downloaded QuickTime 7, but I hate the look of it and would much prefer to watch video files in QuickTime 10, if it's still possible.


Is there a way to tell QuickTime to not convert AVI files to MOVs? Or was this removed with Mavericks?

OS X Mavericks (10.9), 15" early 2011 2.2GHz Intel Core i7

Posted on Oct 24, 2013 9:32 AM

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Posted on Oct 24, 2013 1:03 PM

Since I have updated to OS X Mavericks, QuickTime 10 will no longer play AVI files. Instead, it takes HOURS to convert them into MOV files. Obviously, this is annoying and not going to work.


I downloaded QuickTime 7, but I hate the look of it and would much prefer to watch video files in QuickTime 10, if it's still possible.


Is there a way to tell QuickTime to not convert AVI files to MOVs? Or was this removed with Mavericks?

Your statements and question represent quite a conundrum. On the one hand you want a thoroughly modern-looking, streamlined media player that is capable of handling the latest forms of high definition compression but on the other, wish to retain compatibility with decades old legacy formats which are no longer officially supported by their originators while distancing yourself from the classic QT version which was designed to support these same formats. Thus, for years the handwriting has been on the wall and video experts have recommended that AVI users update their content to more modern file container types supporting more efficient and more highly scalable compression formats. Unfortunately, for the most part, users have ignored this advice complaining that this required too much time and effort and, as a result, simply continued to expand their video library collections dispite the fact it only increased the amount of time and effort required to convert their content when eventially forced to do so. To me, this is tantamount to continuing to build a VHS or Beta-max library and then complaing that the tapes won't play on your DVD or BD video player. While it is impossible to say that this is Apple's first shot at deliberately attempting to close the door on legacy content in preparation for an eventual release of even more modern, higher definition future media players (i.e., 4K could be just around the corner), it does seem to imply that users continuing to employ file types and compression format combinations that are not already fully compatible with QT X are now being pushed in the direction of converting at least some of their content to "native" compatibility under Mavericks.


In any case, I have yet to find any way of, as you say, "telling QT to not convert AVI files to MOVs." At this point I am still in the process of mapping how QT X v10.3's conversion routines work. My only real complaint at this point is that this feature starts automatically and does not allow me to customize any of the target parameters (such as encode matrix/display dimensions). In fact, I found it quite interesting that a compression combination like Motion JPEG/DVI ADPCM in an AVI file container is not converted at all and still plays fine the original container. Also of interest was the fact that H.263/MP3 FLV files convert directly to H.264/AAC MOV files but the same data in an MOV file container only converts the video to .264 while passing the original MP3 data through to the target MOV file container. Also while BD H.264/DTS conversion from MKV or MOV file containers is not supported by QT X v10.3, but it will pass through the video and convert the DTS audio when contained in independent MOV files but the AAC 5.1 audio is not playable since the QT X v10.3/Perian conversion routine only allocates about 7 Kbps of bandwith to the target audio. As you can see, there is still a lot to be learned and I estimate it will be quite a while yet before your question can be properly answerend. In the meantime, you can convert or not convert, use an alternative player or not, or simply sit back and wait as you may choose.


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70 replies

Apr 13, 2015 8:46 PM in response to Jon Walker

Hi Jon, or anyone else who can help,

I have read and enjoyed this thread and watched tons of YouTubes, regarding the use of AVI files on QuickTime, with the Perian tool.

The YouTube looked easy enough, but after reading this thread, I am back to confused.

Even though you know what I'm talking about already, I'll ask my question in a way that I at least understand...

My grandfather has a MacBook, (I think it's a Pro, if that matters), because he is 94 years old and thinks that any non-vertical system (e.g. Windows) is out to steal his identity.

I have Windows XP. We are 3000 miles apart, and I have made several videos on WMM, which he wants to see and which I would love for him to see, before he leaves this mortal coil.

Even with my lack of computer savvy, I have managed to convert YouTube videos to AVI files, and then convert AVI files to WMV files.

So, I basically have one 2-part question:

A. How, if possible, do I convert WMV files to AVI file.

B. And, how would my grandfather be able to view these files after I send them via email.

If the answer to either of the above is "it can't be done", please don't explain why, because I will never understand the reason. After reading this thread, I still have limited knowledge about codecs, and I will never understand anymorre than I already know (or don't know).

If the answer is "Yes, it can be done," please give me the directions in the form of that which a 6-year-old would understand.

Best Regards,

Jack

Apr 14, 2015 5:50 AM in response to JohnathanSasson123

A. How, if possible, do I convert WMV files to AVI file.

The basic answer would be to use a conversion utility that runs on your platform, accepts your WMV files as input, copies or exports the data in your WMV file to an AVI file container, and is an application you are comfortable using. Such apps may be free or can be purchased. Free apps are likely to be "bare-bone" utilities while commercial apps are likely to be better supported or include more features such as editing, content enhancing, and/or providing increased conversion speed as part of the process. Your problem will likely be trying to decide which app best suits your individual needs. Specific instructions would depend on the app used and best be given by a fellow Windows user already familiar with that specific app.


B. And, how would my grandfather be able to view these files after I send them via email.

This would, of course, depend on what kind of AVI file you create. AVI files containing Motion JPEG video with any of the common PCM audio formats (AIFF, WAV, ADPCM, Uncompressed, etc.) should be natively compatible with any current Mac OS X version using either the QT 7 or QT X players—even under Mavericks or Yosemite. Most other common AVI audio and video compression combinations can be played in free third-party Mac media players like VLC, NicePlayer, MPlayerX, etc.


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Apr 14, 2015 11:06 AM in response to Jon Walker

Okay, it looks like you understand what I need to do, which is a good start.


My only question now, is how do I know what kind of AVI file I'm creating? You mentioned Motion JPEG, with audio AIFF, WAV, ADPCM, etc..


Those things are over my head. I just thought that AVI was AVI, WMV was WMV, etc.


However your statement "should be natively compatible with any current mac os x version" made me very happy.


I used a FLV program to convert my AVI's into WMV's.


And your last statement that a macbook has options other viewing platforms (VLC, niceplayer, mplayrer, etc.) also makes me happy.


So my only aim now is to convert wmv files into avi files containing motion jpeg video and pcm audio.


Am I on the right track?

Apr 14, 2015 2:03 PM in response to JohnathanSasson123

My only question now, is how do I know what kind of AVI file I'm creating?

Again, this may depend on the application being used to create the AVI file. Some may only create AVI files of a single type—e.g., I have one that only creates AVI files with DviX-5 video with MP3 audio. Others are more generic allowing the user to encode the target AVI file with several different combinations of compressed audio and video options. Obviously, if you can pick the codecs to be used in creating the AVI file, then you will know what kind of AVI file you are creating. In cases where you don't know what kind of AVI is/was created, then the normal approach is to use a dedicated media utility, medial player, or system "Info", "Inspector", or "Property" window to tell you what kind of data is contained in the AVI file. Here are some examples:


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QT 7 Player "Inspector" Window for MJPEG/PCM, DivX-5/MP3 and Cinepack/uLAw AVI files


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VLC Player "Media Info" Window for MJPEG/PCM, DivX-5/MP3 and Cinepack/uLaw AVI files


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MediaInfo dedicated app window for MJPEG/PCM and DivX-5/MP3, Cinepack/uLaw AVI files


Those things are over my head. I just thought that AVI was AVI, WMV was WMV, etc.

No, some file containers are generic and can be used to "hold" many different combinations of data. MOV, AVI, and MKV are probably the most common generic file containers. In most cases, they can be used to hold any form of compressed data that is compatible with the codec configuration of the system on which the file was created. Other file containers are limited to use with specific codecs or families of codecs, Conversely, some codecs may be used with a number file containers.


So my only aim now is to convert wmv files into avi files containing motion jpeg video and pcm audio.


Am I on the right track?

You actually have many options. MJPEG/ADPCM AVI files were commonly used by digital cameras to record video clips. It is not, however, the most efficient compression format in terms of file size. The MJPEG and DivX-5 AVI files listed above contain the same video content but the MJPEG file is almost 6 times larger than the DivX-5 file. On the other hand, MJPEG file should play in both QT X and QT 7 players but the DivX-5 file would only play in the QT 7 player on a Mac with additional codec support installed or in a third-part player like VLC as previously mentioned. On the other hand, depending on how your WMV files are encoded, it would probably be just as easy to use the the free HandBrake app to create an MPEG4/AAC MP4 file that would also be compatible with all current QT X, QT 7, IOS device and most other cross platform players.


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Apr 14, 2015 4:27 PM in response to Jon Walker

First of all...thank you for putting up with me.


Secondly...Your last post taught me a lot.


I used a codec reader (GSpot) to read my wmv files.

Audio ; WMA v2 (Status undetermined) This confuses me, because it should say (codec installed) but it doesn't. I'm not going to worry about it.

Video: WMV3 (Status undetermined)

Gspot was able to play this video on their test screen perfectly.


From this info, will Handbreak be an option?

Apr 15, 2015 7:45 AM in response to JohnathanSasson123

I used a codec reader (GSpot) to read my wmv files.

Audio ; WMA v2 (Status undetermined) This confuses me, because it should say (codec installed) but it doesn't. I'm not going to worry about it.

Video: WMV3 (Status undetermined)

Gspot was able to play this video on their test screen perfectly.


From this info, will Handbreak be an option?

An interesting question and one requiring a bit of retesting and the reliance on assumptions to answer. Basically, as a Mac user, I essentially have not used WMV content since my sister in CA bought an iPad. (Seems she could not figure out how to download and install the QT 7 player on her PC and so I used WMV and AVI (DivX5/MP3) file when sending videos to her.)


In any case, after reading your message I decided to create a sample WMV file using QT 7 Pro with the Flip4Mac codec package installed and updated to its most current incarnation. To my surprise, it also now supports Windows Media Video 9 (WMV3) and Windows Media Audio 9 (WMA v2). So I ran file tests in both VLC (to test normal WMV file playback) and HandBrake (to test WMV conversions MPEG-4/AAC files). Since both apps are based on the FFmpeg package, both worked equally well using the same sourced WMV video. Therefore, if the Windows versions of these apps work in the same manner, then I would assume the answer to your question would be, "Yes, HandBrake would be a viable WMV to MP4 conversion option." However, it also implies your source WMV files would be playable on your grandfather's system using the VLC without any conversions at all on your part which might be your easiest workflow if he can install and use this player.


Just in case you wanted to do your own comparison testing, I have uploaded my test WMV source file, a copy of the HandBrake MP4 output file, and a "quickie" video (without any narration) showing my making of the WMV to MP4 conversion. While I expect the Windows GUI may look and/or operate somewhat differently, it should give you an ideas as to how HandBrake basically works. Here are the URLs for downloading the files:


WMV Source File: http://downloads.walker4.me/Temporary_files/DVDTestVideo%3D%3EPR4444.wmv


MP4 Output HandBrake File: http://downloads.walker4.me/Temporary_files/DVDTestVideo%3D%3EPR4444.mp4


Quickie Screen Recording: http://downloads.walker4.me/Temporary_files/ScreenFlow_1.mp4


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Apr 15, 2015 11:07 AM in response to Jon Walker

Alright...I actually contributed content to this correspondence, and more importantly, I'm beginning to understand your answers more readily.

Everything you wrote makes sense to me, but before I try them, I have one more question (on this topic)...


If, by sheer coincidence, an Apple user finds a player (e.g. Flip4Mac) that can play my WMV files (without him augmenting his player nor my augmenting my files), then will another Apple user be able to use that player to view my same WMV files?


-Jack

Apr 15, 2015 12:57 PM in response to JohnathanSasson123

If, by sheer coincidence, an Apple user finds a player (e.g. Flip4Mac) that can play my WMV files (without him augmenting his player nor my augmenting my files), then will another Apple user be able to use that player to view my same WMV files?

Not sure I understand all facets of the question.


If all of your WMV files are like the one you indicated and the sample file I posted, then any Mac user who installs the current free VLC media player (or an earlier version with the same playback capabilities or a similar player), can watch the WMV3/WMA2a WMV files on that Mac computer without your having to transcode your files. This does not mean that any Mac user without VLC (or a similar player installed) can watch your WMV files. If you were to augment your system with a conversion application like HandBrake and you were to transcode all of your files to MP4 files, then any Mac user can view the MP4 files in either their QT 7 or X players without additional players or codecs installed. In fact, the files should be compatible with any platform having a media player capable of playing standard MPEG-4 AVC MP4 or M4V files.


As to Flip4Mac, Mac users have the option of purchasing the Flip4Mac Player ($5.95), Flip4Mac Player Pro ($29), Flip4Mac Studio ($49), or Flip4Mac Studio Pro HD ($179). The Player app allows Mac users to play unprotected WMV content. The Player Pro app allows Mac users to play WMV files and/or convert them to Mac OS X and IOS compatible content. Flip4Mac Studio (what I use) installs WMV codecs that allow me to view or create SD WMV files using my QT 7 Pro player and allows QT X to automatically convert WMV files to Mac OS X and IOS compatible files—i.e., compressed H.264/AAC files. The Flip4Mac Studio Pro app has the same capabilities as Studio but has increased export capabilities such as full 1920x1080 HD dimensions and 2-pass VRB video encoding. While there isn't much difference between the free VLC player and the $5.95 Flip4Mac a player, I really can't justify $179 for the Studio Pro HD based on my infrequent encoding of WMV file content. Besides, the VLC player also plays my raw M2TS blu-ray and DVD files in multichannel through an external decoder on my system.


In short, if your grandfather is more comfortable using the Flip4Mac Player than the VLC media player, then surely $5.95 is not much to pay for peace of mind. I personally have QT X, QT 7, VLC, NicePlayer, MPlayerX, Flip Player, and Mac Blu-ray players installed on my main system for comparison test purposes.


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Apr 15, 2015 1:23 PM in response to Jon Walker

I just got off the phone with my cousin.

He uses Apple but he doesn't know that I know the difference between Apple and Windows.


In any event, I sent him one of my WMV files to view (because my videos are family-related), and he told me that it was beautiful, and he proceeded to tell me what he liked most about the video, which proved that he had indeed seen the video.


I asked him how he was able to view the video, and he said that he used Flip Player, and he gave me this link


http://flip4mac-wmv-player.soft32.com/


Through that link, I saw towards the bottom, that in order to view WMV or WMA files, you had to pay for an upgrade.


I told that to my cousin, and he said that he didn't pay anything for it.


I asked him what version he used and he sent me a screenshot that showed "Flip Player version 3.2.0.16 (103412) copyright 2013 telestream inc." on top, and a monitor with my video playing on it.


So, I found the link.

http://www.deakin.edu.au/software/internet.php?anchor=flipplayer

Which includes this link for a free version toward the bottom

http://www.deakin.edu.au/software/files/flip4mac/Flip4Mac_3.2.0.16.dmg


Granted, my cousin's screenshot showed "Flip Player", and the above link shows "Flip4Mac", but the versions look the same - 3.2.0.16


I know that most of this correspondence has been to save $6 (which is pretty sad, looking back), but do you have any objection to installing that player (it's free, so it says), and perhaps watching one of my videos that I could send to you somehow. Or you can play one of your own WMV files that is similar to mine.


None of my videos are protected.


If you take any pause, I won't hold it against you. You've been very helpful, and I appreciate it.


-Jack

Apr 15, 2015 3:19 PM in response to JohnathanSasson123

I know that most of this correspondence has been to save $6 (which is pretty sad, looking back), but do you have any objection to installing that player (it's free, so it says), and perhaps watching one of my videos that I could send to you somehow. Or you can play one of your own WMV files that is similar to mine.

I have no objection. In fact, if you re-read my post, you will note that I am also using the "Flip Player" app. However, mine is v3.3.1.3 from 2014. A quick Google check found several downloads for versions 3.2.0.34 thru 3.3.1.3 inclusive with v3.3.4.4 being the latest paid release (13 Mar 15). I believe my version was the last free player included in a previous Flip4Mac Studio package update. However, I might point out that the VLC player I am using is v2.2.0 released 27 Feb 15. So it is actually the latest "free" player release.


If you post a sample file for testing, I would be happy to test it in all of the compatible Mac players I have installed. As to my test videos, they play in all players so it is more a matter of personal preference as to which player your grandfather and cousin use.


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Flip Player v3.3.1.3


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VLC Player v2.2.0


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QT 7 Player w/Flip4Mac Studio


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NicePlayer


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MPlayerX


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Mac Bluray Player


As you can see, a WMV file can be played in many ways on a Mac. I personally feel the free VLC project is the best player in terms of cross-platform playback versatility but I don't expect everyone else to feel the same way—"To each, his own!"


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Apr 15, 2015 3:49 PM in response to Jon Walker

I read your last post, but I didn't know that your flip player was free.


I found a link for the flip player 3.3.1.3, but they all say Flip4Mac. Does that just mean that flip4mac is a brand name for a flip player.


http://flip4mac-wmv-player.soft32.com/


I also didn't know that when the version changes, the players still play the same types of files. In other words, you're confident that my video will work on your 3.3.1.3, since it worked on my cousin's 3.2.0.16.


All of your screenshots look the same to me, so they will look the same to my grandfather.


How to you want me to send the video file to you?


It will be later tonight, because I'm headed to work now.

Apr 15, 2015 6:47 PM in response to JohnathanSasson123

I found a link for the flip player 3.3.1.3, but they all say Flip4Mac. Does that just mean that flip4mac is a brand name for a flip player.

Telestream is the retailer. Flip4Mac is the "official" product line of components for the play, import, and export of Windows Media on a Mac. Other products include:

  1. ScreenFlow – Screencasting & video editing software for Mac. (I also use this.)
  2. Switch – Media player with inspection and correction for Mac & PC.
  3. MacCaption & CaptionMaker – Video closed captioning for any Mac & PC digital workflow.
  4. Wirecast – Advanced live webcasting application for Mac & PC.
  5. Episode – Video encoding for the entire post-production workflow for Mac & PC.


http://flip4mac-wmv-player.soft32.com/

I rarely use these sites as the usually want you to make the download using their "ad-supported download manager." (I.e., I would normally use a direct download option if offered and inspect the Mac installer package to ensure you are actually getting the app you think you are downloading.)


I also didn't know that when the version changes, the players still play the same types of files. In other words, you're confident that my video will work on your 3.3.1.3, since it worked on my cousin's 3.2.0.16.

I can only state that my test files using the same audio and video codecs played in v3.3.1.3 and that if you want to upload one of your files for testing, I can do that. I also just finished playing my test file in the v3.2.1.2 Flip Player and, since you indicated the v3.2.0.16 player worked, I would also conclude the v3.2.0.34 player is also likely to be compatible your files. With so many free players and versions of free players available, download any or all to a Mac and simply see which best "floats your boat."


All of your screenshots look the same to me, so they will look the same to my grandfather.

Some have player controls that disappear and others don't. Some allow your to play 6-channel audio if the hardware is available and others don't. Some allow you to apply audio effects like Equalizer, Compressor, Spatializer, or Filters while most don't. Basic, Crop, Geometry, Color, or Misc.video effects anyone? Some allow playlists and others don't. Chapter playing, aspect correction, alternate audio playback, etc. is easier in some than others. Some also play DVDs and CDs while others don't. In short, there are many differences that may appeal to some but not other users. That is why I think users should try different players before making a final decision.


How to you want me to send the video file to you?

Small files (<20 MBs) can be emailed directly. (See profile). Large files (<5 GBs) are normally sent via iCloud Mail (Mac), uploaded to ISP storage, uploaded to an online service, or copied to a personal cloud device and the URL posted to the forum or emailed as appropriate.


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Apr 15, 2015 10:14 PM in response to Jon Walker

Okay...You are an incredibly considerate person, with the patience of a saint.


Unfortunately, there is a point where my brain gets full, and I start to throw things. I'm approaching that point.


I think that our disconnect, in terms of ground beef, is that you prefer 97% lean, and I don't care if it's 50% lean.


You are so familiar with all of the products, that you can experiment to find the best combination, whereas if it's free and I can teach my grandfather how to install and use it, then that is more than I could hope for.


From your previous threads, I read that you think users should try multiple products so they can compare and contrast. I agree wholeheartedly, but I lack the knowledge to do that effectively.


I'm not even sure that I care about using an ad-supported download manager or not, because I don't know the risk/reward factors. In my eyes, the fact that Telestream denotes that fact on their website, tells me that they care about full disclosure, which makes me trust them. That's the logic that I use.


I also found the 3.2.0.16 free version on Deakin and Malavida. These non-Mac-inspected websites are Greek to me.


I've created slideshows (with family photos) and videos (using snippets from YouTube.) They are only used privately, so I'm not concerned with copyrights.


I will find a video < 20MB and send it to you.


If you are willing, Jon, I have no problem whatsoever in you picking whatever combination that you think will suit my meager wants. My only care, is that it is free (because my grandfather would throw a fit if I paid a nickel for anything. When I visit him in NYC, he has me drive around and around and around, until a free space on the street is available. It's like a ritual for him.


If you don't have the time or don't want the responsibility of choosing stuff for me, I will understand...But I guarantee that your choice(s) will be better than anything that I would ever choose, simply because you have far more knowledge about the products.


The video that I'm sending you has snippets of movies that are between 30 and 70 years old, so you will notice major cropping issues.


I have been looking for a free cropping tool for the last month, but I have come up empty. Any suggestion in that area would be greatly appreciated.


If it's any consolation, among other things, I am a math tutor and I own a locksmith company in Phoenix. If you ever need need help in any of those areas, (e.g. what are reasonable fees for locksmith-related jobs...Because every locksmith on Earth will try to take advantage of you. Or if you have a relative who needs help in Math, I can tutor over the phone, etc. It would be my pleasure to help. My treat.)


-Jack

Apr 16, 2015 7:56 AM in response to JohnathanSasson123

I think that our disconnect, in terms of ground beef, is that you prefer 97% lean, and I don't care if it's 50% lean.

I think the "disconnect" was a bit more basic, Between discussions regarding AVI, WMV, YouTube, multiple platforms/operating systems, and wondering about playback across the various platforms, systems, and media types, I simply jumped to the conclusion that your top priority was to find a free, open source, cross-platform media player. That was why I was surprised by your lack of interest in the VLC media player which is probably the closest thing to a "universal" media player framework that is available for almost any platform-OS combination out there. For example, if you want to know if your WMV, AVI, or even an older FLV file would play in VLC on my system, your grandfather's system, or even on your cousin's system, you could simply open it in the VLC player on your system. If it plays there, then it should play in the VLC player for any other operating system.


While the Flip4Mac player is not, strictly speaking, "a one-trick pony," it is by no means a universal player nor is it available for as many operating systems. The primary problem here is the evolution of multimedia and multimedia players. Two decades ago, the idea was to use a generic file container with data encoded for specific uses. One codec was best suited for the sending of postage stamp sized email attachments. Another was best suited for use with digital cameras. Others were designed for camcorders and video editing. And still others for use on the internet. Today, however, the emphasis is on the use a single, highly scalable AV codec combination that can be used for all of these purposes. As a result, many multimedia players have become more specialized and the use of these older, so-called "legacy" codecs, declined and became less widely supported.


AVI and WMV is one example of such an evolutionary process. While Microsoft originally developed AVI as an open source container using many open (and later proprietary) codecs, about a dozen years ago it changed direction in favor of a more modern multimedia container/codec family better suited to multiple home and commercial uses—your WMV content. As you may, or may not know, Apple is now undergoing a similar modernization program—the switch from classic QT to QT X based primarily on the use of the MPEG-4 AVC media standard used for everything from video phone calls to 4K video recordings and the streaming of such files on home networks and across the internet. As a result, users who have collected and still use such legacy formats, as well as, other modern file types and codecs, tend to gravitate to such universal "one-player-plays-all" applications rather than separate, specialized media players.


You are so familiar with all of the products, that you can experiment to find the best combination, whereas if it's free and I can teach my grandfather how to install and use it, then that is more than I could hope for.

Which is why I figured it would be easier to install a single player that plays almost any file that might be sent him almost anyone on almost any system. (Excluding files using proprietary content, of course,)


From your previous threads, I read that you think users should try multiple products so they can compare and contrast. I agree wholeheartedly, but I lack the knowledge to do that effectively.

The players mentioned were installed over time based on recommendations from forum users. Most are simply used to compare playback capabilities. I use QT 7 as my primary Apple OS/IOS content player and VLC for virtually everything except Apple proprietary codec content. In a similar manner, I use HandBrake as my primary content transcoder because it will handle almost any non-proprietary form of input content (same built-in codec framework as VLC) and outputs standard MP4 and M4V files (or MKV if desired). And, since VLC and HandBrake come in both Windows and Mac versions, they are the apps I recommend most frequently for cross-platform use


I'm not even sure that I care about using an ad-supported download manager or not, because I don't know the risk/reward factors. In my eyes, the fact that Telestream denotes that fact on their website, tells me that they care about full disclosure, which makes me trust them. That's the logic that I use.

You may change your mind if you ever end up with an application installed on your system other than the one you thought you were downloading and actually wanted to install. In this case, experience will be the best teacher. I am just cautioning you to be careful based on a couple of bad experiences I had.


I also found the 3.2.0.16 free version on Deakin and Malavida. These non-Mac-inspected websites are Greek to me.

And the free Flip Player download on the Flip4Mac Product web page is v3.2.1.2 if you want a newer version from a "trusted" source which you may have already asked about as seen below:

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If you are willing, Jon, I have no problem whatsoever in you picking whatever combination that you think will suit my meager wants. My only care, is that it is free (because my grandfather would throw a fit if I paid a nickel for anything. When I visit him in NYC, he has me drive around and around and around, until a free space on the street is available. It's like a ritual for him.


If you don't have the time or don't want the responsibility of choosing stuff for me, I will understand...But I guarantee that your choice(s) will be better than anything that I would ever choose, simply because you have far more knowledge about the products.

I hate to sound like a recorded commercial. VLC is my recommendation. If you search these forums, you should find that it is the most often recommended Mac alternative media player. Not only for general use but specifically for Windows generated multimedia. One advantage you might also consider at this point is the fact that you can download a copy for your system and give it a try to see if it is suitable for your grandfather. It can be used as a basic player but has built-in features that might be of use later—even to you. The codec framework is built into the player, so there is no need to "augment" either your XP or grandfather's OS X systems. If you think it appropriate for your grandfather when you visit him in NYC, you may be better prepared to install the Mac version on his system and teach him how to use it. The makers of the app are non-profit and the app is free, but you can make a donation towards future program development if you wish to do so. Here are the URLs:

VLC media player for Windows

VLC media player for Mac OS X


I will find a video < 20MB and send it to you...

The video that I'm sending you has snippets of movies that are between 30 and 70 years old, so you will notice major cropping issues.

Still waiting. Did you locate my email?


I have been looking for a free cropping tool for the last month, but I have come up empty. Any suggestion in that area would be greatly appreciated.

Not really. Graphic, photo, and movie editing apps come pre-installed on Mac systems so most Mac users purchase third-party enhanced apps if they want something better.


User uploaded file

QuickTime will not play AVI files after updating to Mavericks

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