User profile for user: Libersab
Libersab Author
User level: Level 1
0 points

Kernel panic after upgrade to Mavericks

Hi everyone,


I'm currently using my MBP 13' mid-2012 in safe mode since my upgrade to Mavericks did not work as excepted...


I'm getting the following error every time I'm trying to boot in normal mode. I tried everything in CMD+R disk manager (check permissions, check disk, etc.), all seems to be fine, but the problem is I can't boot anymore in normal mode.


These are the logs :


Anonymous UUID: DD8BDB60-712D-C651-1942-C90AF1C8863A



Thu Oct 24 21:20:07 2013

panic(cpu 2 caller 0xffffff80222dc19e): Kernel trap at 0xffffff80222b7de6, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000000203e2001, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0x0000000000000000, RCX: 0xffffffffffffffc1, RDX: 0x0000000000000001

RSP: 0xffffff80a1753ce0, RBP: 0xffffff80a1753ce0, RSI: 0x0000000000000000, RDI: 0xffffff80a1753d21

R8: 0xffffff80a1753d21, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff80225ee610

R12: 0x0000000000000000, R13: 0xffffff802df5be08, R14: 0x0000000000000005, R15: 0xffffff7fa3e72a43

RFL: 0x0000000000010287, RIP: 0xffffff80222b7de6, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff80a1753970 : 0xffffff8022222f69

0xffffff80a17539f0 : 0xffffff80222dc19e

0xffffff80a1753bc0 : 0xffffff80222f3606

0xffffff80a1753be0 : 0xffffff80222b7de6

0xffffff80a1753ce0 : 0xffffff7fa3e70516

0xffffff80a1753d90 : 0xffffff7fa3e7016c

0xffffff80a1753ea0 : 0xffffff8022630e79

0xffffff80a1753ee0 : 0xffffff8022611bc4

0xffffff80a1753f20 : 0xffffff802261e35c

0xffffff80a1753f50 : 0xffffff802263de23

0xffffff80a1753fb0 : 0xffffff80222f3e06

Kernel Extensions in backtrace:

com.apple.nke.applicationfirewall(153.0)[050FCA37-3ACE-343F-93DE-A42A92EF1AD9]@ 0xffffff7fa3e6c000->0xffffff7fa3e73fff



BSD process name corresponding to current thread: launchctl



Mac OS version:

13A603



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000022000000

Kernel text base: 0xffffff8022200000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)



System uptime in nanoseconds: 14996802611

last loaded kext at 1917673442: com.apple.driver.AppleUSBTCButtons 240.2 (addr 0xffffff7fa38b3000, size 20480)

loaded kexts:

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB

Serial ATA Device: HL-DT-ST DVDRW GS31N

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1


Thanks a lot in advance for your help,

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9)

Posted on Oct 24, 2013 12:36 PM

Reply
32 replies
User profile for user: Libersab
Libersab Author
User level: Level 1
0 points

Oct 24, 2013 5:05 PM in response to Libersab

A person called "Jonathan" on the Apple Support chat found the solution.


First, he made me remove all files in the Library/LaunchAgents, Library/LaunchDaemons and Library/StartupItems folders.


Then, in the Users and Groups menu, he made me remove all startup applications for my account.


And now my MBP starts as before.


If I have time, I will investigate to tell which startup service was causing the issue.


Thanks Jonathan 😉

Reply
User profile for user: Ryan Edwards
Ryan Edwards
User level: Level 1
17 points

Oct 27, 2013 1:18 PM in response to Libersab

Thanks for posting this, Libersab. These steps fixed the exact same problem I had. I'm not sure either which items were causing the problems, but I'll list all of them for posterity:


/Library/LaunchAgents/:

com.google.keystone.agent.plist

com.pgp.pgpengine.plist

com.hp.help.tocgenerator.plist

org.macosforge.xquartz.startx.plist

com.oracle.java.Java-Updater.plist@


/Library/LaunchDaemons/:

com.adobe.fpsaud.plist

com.google.keystone.daemon.plist

com.microsoft.office.licensing.helper.plist

com.oracle.java.Helper-Tool.plist@

com.pgp.framework.PGPwde.plist

com.pgp.wde.pgpwded.plist

org.macosforge.xquartz.privileged_startx.plist


/Library/StartupItems/:

HP Trap Monitor/

MATLABLmgr/

ParallelsTransporter/


~/Library/LaunchAgents/:

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.adobe.ARM.ad895013aeb33ea6e968d9fdc06c0eb42c7c2a5229d98d64ad002716.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.8F59CED3-B994-4580-BFA1-2ED 028A01CEE.plist

com.mlbam.nexdef.core.NexdefLoader.plist*

Reply
User profile for user: Libersab
Libersab Author
User level: Level 1
0 points

Oct 28, 2013 3:32 AM in response to Ryan Edwards

This is really interesting because we have several items in common:


/Library/LaunchAgents/:

com.google.keystone.agent.plist

org.macosforge.xquartz.startx.plist

com.oracle.java.Java-Updater.plist


/Library/LaunchDaemons/:

com.adobe.fpsaud.plist

com.google.keystone.daemon.plist

com.microsoft.office.licensing.helper.plist

com.oracle.java.Helper-Tool.plist


So who's responsible? Google, Mac OS Forge, Oracle, Adobe or Microsoft?

Reply
User profile for user: loekvh
loekvh
User level: Level 1
4 points

Oct 30, 2013 9:06 AM in response to Libersab

I think we may have a common theme. I have the following in common with you and I also started seeing more frequent kernel panics after the Mavericks upgrade:


/Library/LaunchAgents/:

org.macosforge.xquartz.startx.plist

com.oracle.java.Java-Updater.plist


/Library/LaunchDaemons/:

com.oracle.java.Helper-Tool.plist


Coiuld Java be the culprit?

Reply
User profile for user: larrywolterbeek
larrywolterbeek
User level: Level 1
0 points

Nov 3, 2013 1:40 AM in response to Libersab

Hi Libersad, just responding to the issue with the Kernel Panic after updates mavericks. I too have the same problems and tried Jonathans suggestion (given by you). It works sofar..

But I was also curious which items caused the problem. The only item I have in common with you and loekvh is:

/Library/LaunchDaemons/com.adobe.fpsaud.plist


Could this be the culprit?


During the day I will start and close my Imac and see if the Panics still remain. I hope the solution of Jonathan is THE SOLUTION to this problem.


Cheers,Larry

Reply
User profile for user: puffo25
puffo25
User level: Level 1
4 points

Nov 3, 2013 6:02 AM in response to Libersab

Hi all,


I have also upgraded my MacBook Pro from OS 10.8.5 to 10.9.

And guess what? I am also getting this nasty kernel panic @ startup. here is below the log... Any help?


Anonymous UUID: 0FCBB5E5-E206-D9EA-4FBC-184C27CE9F7E



Sun Nov 3 14:58:21 2013

panic(cpu 3 caller 0xffffff800c0dc19e): Kernel trap at 0xffffff800bf0e11b, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff800c3d1404, CR3: 0x000000000e5a5000, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0xffffff802c52ff00, RCX: 0x00000001b77c7ec0, RDX: 0x0000000ffffff810

RSP: 0xffffff81dbbe3e98, RBP: 0xffffff81dbbe3f90, RSI: 0x0000000dbbe3f600, RDI: 0xffffff800c3d1404

R8: 0x0000000000000000, R9: 0xffffff800c6531a0, R10: 0xffffff800c6d15f0, R11: 0x0000000000000016

R12: 0x0000000000000000, R13: 0x000000000e8ad9c8, R14: 0xffffff81dbbe3f38, R15: 0xffffff802c52b008

RFL: 0x0000000000010206, RIP: 0xffffff800bf0e11b, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffff800c3d1404, Error code: 0x0000000000000003, Fault CPU: 0x3



Backtrace (CPU 3), Frame : Return Address

0xffffff81dbbe3b20 : 0xffffff800c022f69

0xffffff81dbbe3ba0 : 0xffffff800c0dc19e

0xffffff81dbbe3d70 : 0xffffff800c0f3606

0xffffff81dbbe3d90 : 0xffffff800bf0e11b

0xffffff81dbbe3f90 : 0xffffff800c375f28

0xffffff81dbbe3fb0 : 0xffffff800c0d6aa7



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13A598



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x000000000be00000

Kernel text base: 0xffffff800c000000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)



System uptime in nanoseconds: 1362961494

last loaded kext at 1281972645: com.apple.driver.AppleIRController 325.7 (addr 0xffffff7f8d982000, size 28672)

loaded kexts:

com.rim.driver.BlackBerryUSBDriverInt 0.0.74

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736443120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Ethernet (Alinari), Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 840 EVO 1TB, 1 TB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1


(I have removed the demon and startu-up files as suggsted above, I am pretty sure, still getting this kernel error).


Any help very much appreciated!

Andrea

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Kernel panic after upgrade to Mavericks

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