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After iOS 7.0.3 iPhone 5S won't finish sync

The subject pretty much says it all. Never had this problem until after the 7.0.3 update. All steps of the backup, sync, etc. occur, but then it hangs on "Finishing Sync". I usually wait about a minute and then click DONE and eject the phone.

iPhone 5s, iOS 7, iPad mini

Posted on Oct 24, 2013 2:46 PM

Reply
82 replies

Nov 17, 2013 6:02 AM in response to Larry McJunkin

This problem has been driving me crazy for the last few weeks. It actually got worse with the update from iOS 7.03 to 7.04. (Before, eventually, the sync would finish correctly after several attempts. Not anymore.)


The ONLY thing that worked for me was to connect the phone to my iMac, and in iTunes, select the phone; go to "music" and deselect the button to sync the "entire music library." Select the button for selected playlists, artists, etc. I checked to include music videos, etc. Then I manually selected ALL of my playlists and ALL of my artists, etc. When I clicked to sync, it worked! Took a loong time, but I could see it happening on iTunes and on my phone.


What a pain! C'mon Apple! Fix this one!

Nov 29, 2013 12:59 PM in response to JoeHeid

i've been thinking about it ever since switching to the 5s. it does not do the dishes like apple claims. It's slower, people cant hear me and i can't hear them and it's so much more child like than the predicesor. Also: my girlfriend has a droid and hers, according to our multiple internet speed tests that we do right here in my home, is blindingly faster than my 5s. she has none of the troubles i seem to have and even the games like deer hunter which is on both the apple store and the google play store, works better on hers than it does on mine. Also, her screen is bigger, brighter and when we do video comparisons, hers are much sharper. it *****.

Dec 18, 2013 6:37 AM in response to JG!

After days of getting frustrated I finally found a solution: Don't use itunes to sync music. After going through pages of possible solutions (restores, syncing albums one at a time, removing all music, deactivating accounts, making a call while syncing and various other things) as well as trying to contact apple support (Which was a joke--They wanted to charge me $19.00 to get help for a problem with their software), I changed my Google search terms to "how to sync music without itunes" and I found a program called CopyTrans Manager for free. It only took me a few minutes to add the new tracks to my iphone. It automatically organizes it the same way itunes would and you have the option to make your own playlists. Best of all it synced the first try! Itunes is now dead to me. Now I just have to figure out what I'm going to do with all the free time I have since I'm not going to be spending hours banging my head at my computer ready to throw my phone out the window.

Jan 31, 2014 9:55 PM in response to kimberlyfromvalparaiso

Since updating to IOS 7 I always have sync error, it just hang up and never finished. What happened next? all music music's gone, it has exclamation point mark on the left and cannot be played! all of them!


Also, photos/picture, most of the times only 200-300 of them would sync out of 1500. ***?!


and one other big proble.... almost 7 GB of "other data" even though my iphone is only 2 days old and I havent put anything other than songs and photos.

After iOS 7.0.3 iPhone 5S won't finish sync

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