Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Flagged folder in Mail, in Mavericks

In Mavericks on my iMac, I have a "Flagged" Mail folder that shows "7", but it's empty. This started with Mavericks. I don't think I have any flagged messages, but if I do, I can't find them because of the empty folder. Is there any way I can resolve this, so I don't have that "7" hanging around? (I've restarted Mail, to no avail.)

iMac, Mac OS X (10.7.2), Mail

Posted on Oct 24, 2013 4:51 PM

Reply
37 replies

Nov 13, 2013 12:41 AM in response to stayingaliveuk

Impossible to say for sure, but what I'd do is delete the files again (I think there were four). Quit Mail. Restart computer. Empty trash. Launch Mail. Rebuild.


At least I think that is all I did. I think after I deleted the files (but they were still in the trash), I may have rebuilt and only did the other steps after reading the problem of not being able to empty the trash and the problem coming back.


I'm not sure how Rebuild works. I mean, if you select the inbox and rebuild, does it rebuild that and every sub-mailbox under it? In any case, I'd rebuild the inbox and then I'd go through every box I have and rebuild each of them one by one too.


And hope your computer doesn't blow up! That's just me being paranoid.


BTW, so far my flagged mail has remained accurate.

Nov 13, 2013 11:42 AM in response to dbk9999

@dbk9999


I decided to do some tidying up in mail, archiving messages, deleting folders etc. A big clear out basically.


Then all of a sudden I saw in my archive box 63 messages as unread. So I selected them all and marked them as read. Then noticed a whole bunch of message that looked as if they were corrupted, about 10 or so.


The sender was apple and a whole lot of rubbish, but the body of the message was OK. Anyway thought nothing of it and deleted them.


I have just completed the exercise and the ghosts flags have gone!! And the only ones that are flagged are the correct count.


Yippeeeee!!!


No idea what I did, but I suggest anyone who is reading this, look in your archive folder, the offending ghost message may be sitting there.


Good luck!

Jan 21, 2014 11:58 PM in response to EvelynQR

EvelynQR wrote:


uhmmmm it sounds...helpful.....but I'm a kinda computer idiot, so can u explain it more specific....


I mean... where to type what u give? n then what else should I do?

Sorry. You need run launchpad(pinch thumb with three fingers or click on spotlight, loupe icon near your name on top panel and type there "launchpad" without quotes). When you open launchpad app with list of application icons, type "terminal" in top input field and press enter. You will see white window with black text and flashing coursore, just copy first line from previous post and paste(CMD+V) it to app, press enter. It will ask you to enter password, just type here your password, it will not be showed in application. Do the same copy-paste operation for the second line.

Mar 4, 2014 1:47 PM in response to rha90272

Does this process of deleting the "envelope" folders cause you to have to reorganize your emails? I deleted 3 folders (what I had in the library/mail) and then reopened Mail. Mail started like it was the first time I used it and started to download my messages. I got scared thinking I was going to have to reorganize 1000s of emails so I clicked cancel in the middle of the downloading, went back to trash and put the 3 folders back. I wasn't sure what would be the case after that! Looks like a case of divine intervention because everything looks organized like it was and even the flagged count disappeared. What the heck!???


Message was edited by: texncali

Flagged folder in Mail, in Mavericks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.