My iPhone 4S won't slide to unlock?

This morning, after updating a few apps, my phone no longer resonds when I swipe to unlock it. I know the touch screen works, as I have the assisstive touch button (my sleep button is broken) and I can drag that around all of the screen fine. I can also swipe up and access the settings panel, but the actual options don't respond to my touch.
I have iOS 7.0.2, and I don't know if there's a new update available. I tried to plug my phone to my laptop to see if I could update, but iTunes no longer recognises my phone.
I asked Siri to show me the unlock key pad so I could type my password in, but the number buttons are unresponsive. Another thing with using Siri - I can hold my home button down to get him to work, and once he's answered my question I can't tap the screen to ask another question; I have to hold the home button down again.
Because my sleep button is broken I can't reset it or turn it off, so I told Siri to play music at full volume, turn my wifi off, turn bluetooth on, and turn the brightness on full so it runs out of battery fast.


All I can do is hope it works again once I charge it up after draining the battery. Is there anything I can do to fix this problem if it continues?
I'm a student so replacing the phone is out of the question- I'm broke. I know it's not a hardware problem because my touch screen does work. I'm thinking maybe one of those apps I updated was dodgy and had a virus attached to it or something, as it only stopped working once I updated. HELP!

iPhone 4S, iOS 7.0.2

Posted on Oct 25, 2013 2:59 AM

Reply
61 replies

Apr 7, 2015 7:22 AM in response to meg.kel

I had to erase the IPhone 4S I have when my screen and sleep button would not work/respond to touch. From my windows laptop I used the 'find my phone' capability through my icloud.com account to erase the phone. I tried all the other suggestions and nothing helped. I had my phone backed up so once I erased it I had to restored it from iTunes.

Oct 5, 2015 2:16 AM in response to ham z4

Additional details please? What is the iPhone/iPad you are using? What is the earlier OS you were using? Any recent change happened like updating the OS/installing any app? please provide more details if you can so that it helps in troubleshooting the issue. If quick resolution is what you are expecting? Then connect your device to iTunes, back every possible information and try to reset. The second workaround is don't charge the device until battery drains out and make sure that phone is switched off before you recharge and see. Let me know if any of the things works. We go from there.


Thanks,

-Vamshi

iFan

Oct 10, 2015 7:10 AM in response to Vamshi Vedantham

using iphone 4s, on ios 9.0.2 with power button not working. slide to unlock wont work, when passcode screen turns up the numbers doesn't respond. siri is practically useless as she can't do anything. my notification center is stuck halfway so i cant turn it off when pressing lock few seconds on assistive touch. tried calling and it responds to slide to answer but after the call it goes back to the same thing. can't do hard reset with my lock button out. basically desperate here. draining my power but its been few hours and i don't know how much battery i have left, any clues guys?

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My iPhone 4S won't slide to unlock?

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