Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

7 points

My iPhone 4S won't slide to unlock?

This morning, after updating a few apps, my phone no longer resonds when I swipe to unlock it. I know the touch screen works, as I have the assisstive touch button (my sleep button is broken) and I can drag that around all of the screen fine. I can also swipe up and access the settings panel, but the actual options don't respond to my touch.
I have iOS 7.0.2, and I don't know if there's a new update available. I tried to plug my phone to my laptop to see if I could update, but iTunes no longer recognises my phone.
I asked Siri to show me the unlock key pad so I could type my password in, but the number buttons are unresponsive. Another thing with using Siri - I can hold my home button down to get him to work, and once he's answered my question I can't tap the screen to ask another question; I have to hold the home button down again.
Because my sleep button is broken I can't reset it or turn it off, so I told Siri to play music at full volume, turn my wifi off, turn bluetooth on, and turn the brightness on full so it runs out of battery fast.

All I can do is hope it works again once I charge it up after draining the battery. Is there anything I can do to fix this problem if it continues?
I'm a student so replacing the phone is out of the question- I'm broke. I know it's not a hardware problem because my touch screen does work. I'm thinking maybe one of those apps I updated was dodgy and had a virus attached to it or something, as it only stopped working once I updated. HELP!

iPhone 4S, iOS 7.0.2

Posted on Oct 25, 2013 2:59 AM

Best reply

rahulfromin

Level 1

5 points

Posted on Nov 12, 2013 9:05 PM

I have the same problem and this happens occassionally. The only way to unlock in this situation is to have some one call your iphone and then it will respond to "Slide to Answer" and it will then respond to "Slide to unlock", and yes this happened after my iphone 4s was upgraded to IOS7.

Iphone 4S 7.0.3

View in context

61 replies

ham z4

Level 1

0 points

Oct 2, 2015 8:44 AM in response to mrsbabbitt

what to do if u even fail to scroll???

pprsps

Level 1

0 points

Oct 4, 2015 3:51 AM in response to JamppuApple

thanks this really helped

Oct 5, 2015 2:11 AM in response to VanniDeGio

Correct VanniDeGio. Long press of the both Home button and Power button (on right hand top corner one) will restart the mobile and resolves the issue. Please some one don't say that I responded to old post because the issue and resoluton may help others who are in need. Thanks in Advance.

Cheers,

-Vamshi

iFan

Oct 5, 2015 2:16 AM in response to ham z4

Additional details please? What is the iPhone/iPad you are using? What is the earlier OS you were using? Any recent change happened like updating the OS/installing any app? please provide more details if you can so that it helps in troubleshooting the issue. If quick resolution is what you are expecting? Then connect your device to iTunes, back every possible information and try to reset. The second workaround is don't charge the device until battery drains out and make sure that phone is switched off before you recharge and see. Let me know if any of the things works. We go from there.

Thanks,

-Vamshi

iFan

Oct 10, 2015 7:10 AM in response to Vamshi Vedantham

using iphone 4s, on ios 9.0.2 with power button not working. slide to unlock wont work, when passcode screen turns up the numbers doesn't respond. siri is practically useless as she can't do anything. my notification center is stuck halfway so i cant turn it off when pressing lock few seconds on assistive touch. tried calling and it responds to slide to answer but after the call it goes back to the same thing. can't do hard reset with my lock button out. basically desperate here. draining my power but its been few hours and i don't know how much battery i have left, any clues guys?

Feb 9, 2016 1:51 PM in response to ipoonfromgrc

Thank you! It worked!

Apr 26, 2016 3:37 PM in response to VanniDeGio

I did the backup in iTunes and clicked on Restore but it said I had to go to icloud settings in my phone and turn it off. Problem is I can't get into my phone because I have to slide the slide to unlock thing and that does not work!

May 25, 2016 3:29 AM in response to meg.kel

I think I have found solution of this problem after 2 years of blocking my screen:

SETTINGS / ICLOUD / ARCHIVE / OFF

After disabling ARCHIVE problem with unlocking my phone gone.

Vip1595

Level 1

4 points

May 25, 2016 3:39 AM in response to meg.kel

Without hard reset by holding the power and home button together for 7 seconds then let go of home and continue holding power this will restart the iPhone..it can not get resolved.

Oct 5, 2016 3:54 AM in response to meg.kel

I am pretty disappointed at Apple. I had this problem too, using iPhone 5. My lock button is broken too. The only way I can use it is after the power is 0%. I had this twice including now. It also seems to occur when you are charging your phone and almost 100%. Probably the power is too much for the phone to handle and caused it to haywire? lol.

I also had screen going haywire sometimes by randomly click on place i did not when charging and using. It went well when after I plug it out.

Dec 4, 2017 8:41 PM in response to meg.kel

Dec 4, 2017 9:08 PM in response to AngelaZiegler

test-

Dec 4, 2017 9:01 PM in response to Sombradotjpg

test0xA

Dec 4, 2017 9:36 PM in response to AngelaZiegler

test02

Dec 5, 2017 9:21 AM in response to AngelaZiegler

I did not ask this

Get Outlook for iOS<https://aka.ms/o0ukef>

My iPhone 4S won't slide to unlock?