New Retina Macbook pro 13 Haswell system hang/unresponsive

Hello Everyone.


I have just got my new macbook pro retina 13 Haswell (October Model). This is my second day of usage and i have encountered sudden system freeze for 2 times already. The keyboard and the trackpad stops working including brigtness keys and volume control keys. i have use apple hardware test but no problem are found.



Could anyone tell me what is going on or having the same issue?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 25, 2013 5:56 AM

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2,975 replies

Nov 20, 2013 10:51 AM in response to AdamVidalis

AdamVidalis wrote:


I was thinking the same thing. It could be Google Chrome.

But, If you uninstall Flash, you can't watch videos on YouTube... It doesn't allow you to unless you've updated Adobe Flash. Right?

No, you don't need to install flash to watch youtube. You can use Safari extension clicktoplugin:


http://hoyois.github.io/safariextensions/clicktoplugin/


😉

Nov 20, 2013 10:52 AM in response to idark77

idark77 wrote:


99% of people didn't report trackpad/keyboard freezing issue after the EFI update was released.

To be sure about the issue i suggest to reinstall Mavericks and DO NOT INSTALL Flash plug in, Java, Chrome for a while:

  1. Press cmd+r and switch on the machine
  2. Initialize (format) using disk utility your SSD
  3. Download and install Mavericks from Apple server again
  4. Repair permissions from disk utility
  5. Do not install Flash plug in, Java and Chrome for a while or other staff not fully compatible with Mavericks
  6. See if it freezes again...


This is just my suggestion to isolate the problem.


as i wrote in my previous post some day ago...

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New Retina Macbook pro 13 Haswell system hang/unresponsive

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